Eye Place Optometry

Excellent optometry place. The staff is very knowledgeable, helpful and friendly. Dr Vipapan took time to answer all my questions. He genuinely cares about his patients.

I had received my prescription from another location and came to Eye Place solely to buy frames/​lens. The staff was helpful and always made sure to open the cases and let me try on whatever I wanted. I found a perfect pair of frames that I’ve always wanted! They thoroughly explained all of the lens and coating options and how they differ and helped me make the right decision based off of my VSP insurance. I LOVE my new glasses and the lens are so lightweight.
The only reason I removed 1 star is due to the fact that my glasses took 3 weeks to come in. When they finally came in, they told me that the delay was due to the fact that the frames had been damaged and they had to re-​order them. I would have appreciated a follow up call to let me know why it was taking so long (I had called at the 2 week mark and they let me know they weren’t ready but couldn’t provide any details). It wasn’t urgent but they had originally told me 1 – 2 weeks so I would have liked at least an update.

Came her primarily due to its proximity to my work and they accepted my insurance. Appointment was at noon and contrary to a typical doctors visit I was seen by the doctor almost as soon as I finished the new patient paperwork, less than three minutes of waiting. All staff were very friendly, helpful, professional and the doctor provided one of the best «bedside manners» I’ve experienced. Highly recommend and look forward to future interactions with the office!

Been going to eye doctors for years and he is by far the best I’ve ever been to. He is genuinely concerned for the health of your eyes and will take the time to give you a good expirience. A very nice person with an approachable demenour.
I didn’t have to wait AT ALL. I went in for an exam and he came into the exam room right when I did. He may not always have time to see his patients so quickly but I appreciated his haste in seeing me as fast as he did.
The staff is also very nice and helpful. Great business!

Dr. V is awesome. Nicest optometrist I’ve ever had and I’ve been to plenty trying to find the right one. He explains what he’s doing and answers all questions that you may have. He’s patient and very personable. His practice doesn’t have a website, but after reading all his reviews I knew I had to check it out. That’s just how good he is!
Plus he has a wonderful staff. Mindy is the best at fitting your glasses and she’ll work with you until it’s comfortable to wear. You can always come in for tightening or readjustment anytime for free too. Pim is also great! She gives her honest opinion when helping me find the right frame for my face and was sweet to let me try on a gazillion frames. If you don’t find the frame you want there and they carry the brand you want then they can even order them for you too.
Parking is free for the first 90 mins, but if you go during lunch time then the place gets pretty packed because it’s surrounded by restaurants.

I found Dr. Vipapan using Unilocal because my regular optometrist retired and I didn’t know where to go for new glasses in Pasadena. The doctor is the kindest and most attentive medical professional I’ve ever come across. He listened to my concerns and genuinely cared for my ocular well being. Special mention for Mindy, the kindest technician. Mindy’s courtesy and amiability is rarely seen so if you visit the good doctor, ask for Mindy

when I moved to Pasadena, I had to find a new place. I did my research of course on Unilocal and found this place. I didn’t have to go anywhere else, this was my new place. Staff very friendly, super helpful and they really can guide you in your decision making.

I went to the Eye Place to inquire about replacement lenses for my glasses. Mindy Negrette, a certified optician, was friendly and fantastic in answering my questions. There was plenty of good help and no pressure to buy. I went elsewhere because it worked out better for me this time. That is what Mindy wanted – what was best for me. The goodwill she generated will bring me back to the Eye Place and inspires me to rate it *****.

Dr. Vipapan use to be located in Monterey Park then moved to Pasadena. He was so good I choose to stick with him. My family and I are going on 13 years of seeing Dr. Vipapan and we will continue. He is very friendly and professional. He truly cares about his patients.
It gets better his staff is fantastic. Very cheerful and always helpful. Mindy is always a great help and goes above and beyond to get her job done. Highly recommend this eye place (pun intended) :)

Not sure why I never got around to reviewing my optomitrist but better late than never. I’ve been coming here for contacts and routine exams for years and would never go anywhere else. Dr. Vipapan is always so attentive, patient and thorough. He remembers my symptoms from years ago and would follow up on them. Him and his staff are the nicest most professional people you’ll ever meet. I definitely recommend coming here if you live in Pasadena. I’ve recently moved but will still be coming here, I don’t trust anyone else with my vision but him.

This place is amazing! Fast, efficient, and the doctor is very nice and professional. The front desk Thai lady is too. Definitely going to come back every year unless I move out of Pas.

Had an appointment here last year. The doctor was prompt and thorough. Wonderful service and kind employees overall. I will be back and highly recommend them.

Love this place its just great i don’t have ins, but they consultation is not so expensive the dr. Was great! He takes his time with you explains ttoyou everything with detail and i was seen right away loved my experience here will be defintely staying here as a patient! Got contacts am loving them

I don’t recall how I stumbled upon this place but I’m glad I did. Pim assisted me with choosing my eye glasses as well as scheduling my eye exam. She was very friendly and helpful. No complaints. The optometrist was very professional and explained my results to me. It was a very educational and pleasant visit. My work changed their insurance carrier and unfortunately this Optometry is out of network. I would be definitely coming back here if my insurance status changes.

I’ve been going here since I moved to Pasadena. The doctor is very patient and knowledgable, and the staff is outstanding. Very friendly and very thorough.
After a recent appointment, the front desk person sat down and walked through a detailed analysis of my options for progressive lenses, including reviewing my prescription and describing how it works using a little chart, and writing down all the different costs. They are obviously very well trained.

After having gone to Lens Crafters for years, we decided to try a new place to take care of our vision. I cannot express how happy we all are that we did. Don’t get me wrong… Lens Crafters is ok but it lacks everything that Eye Place Optometry excells in.
#1… unsurpassed customer service. From the time you make the appointment to the time you leave the office, you truly feel like you are the last glass of water in the desert.
Starting with Pim who took my initial phone call. We thought we weren’t eligible due to our insurance. She followed up with me several times and did her best to figure out our coverage. After a bit of a broken heart, I thought I wasn’t eligible to recieve services from Eye Place. Approx an hour after we hung up, Pim called me back and said she did a little research on her own. She found out that we would be covered, there was just a glitch in the changing of names of our insurance provider. Due to her going the extra mile, we will now all be taken care of at this establishment.
We then move on to Dr. Vipapan. He was simply wonderful. He was friendly, thorough, professional, and funny. He took his time to explain every aspect of the eye exam, taught my daughter about her visual fields and changes in vision, even recommended prescription goggles that could be purchased on line for a reasonable price. At this point, I knew we have made an excellent decision for our entire four eyed family.
Lastly, we have Mindy. For those of you who wear glasses, you can understand and appreciate the overwhelming feeling of trying on glasses that are locked up in cases, putting them on in front of strangers, and being forced to look at yourself in the mirror in front of others. At least I usually feel overwhelmed by this. Not only did Mindy take her time with us, she made us laugh and feel absolutely wonderful about ourselves in the process. She was honest, genuine, and reassuring. The appointment was for our daughter, but I was taken care of at the same time, even though my appointment is next week. Mindy is attentive, easy to talk to, and enjoyable during the entire process.
I truly appreciate Unilocal at this time. If it wasn’t for the great reviews that I read on Unilocal,I would never have come across this little gem.
If you care about your eyes and your happiness… give them a try. You won’t regret it.

This place is amazing! Not only the best eye doctor appointment I’ve had, but hands down the best health care experience of my life. Dr. Vipapan is so easy going, genuine and honest that I had the urge to ask him where I could find other health professionals like him.
Furthermore, I loved the two women working in the front. They were positive and delightful. The energy of this place is phenomenal. There is zero chance I will ever go to different eye doctor.

I was referred by my friend after her first visit. It had been years since my last eye exam so naturally I had some doubts on finding a reliable place. Making an appointment was painless. The staff helped schedule a time based on my schedule and also looked up my insurance to inform me on my coverage.
Checking in was also quick and the staff greet you with a warm welcome. I was surprised to find the doctor personally come get me, introduce himself, and begin the exam virtually at the time of my appointment. He explained the process and purpose of each procedure making it a very comfortable experience.
Any questions or concerns asked were answered objectively with no intent of trying to sell unneeded services. He is very personable, professional, and knowledgeable.

Absolutely loved this place. Most attentive doctor and staff. The doctor is easy going and so patient. The experience was amazing. This is definitely my go to place should I need glasses or contact lenses.
The receptionist is very sweet and tried to accommodate me with a change in my appointment time.
The doctor gave me a number of samples of contact lenses to try before I purchased anything.

Amazing! I don’t think I’ve ever felt the need to get an optometry place and their workers 5 stars before. Just a heads up, they do fill up fast, so make sure you call in advance for an appointment.
From the moment I called to make an appointment, I had the best service. The receptionist took my information over the phone so I wouldn’t have to deal with it when I went in. Upon my arrival, I filled out a quick form with my medical history and current information. Dr. V was also terrific. I happen to be thai… but a failed thai because I am very limited in my abilities to communicate. Not a problem, he made me feel comfortable and didn’t push me to speak thai. He took his time with my appointment to make sure the prescription was correct, as well as cross referencing it with my current lenses. Althought the rx was different, he didn’t push me to get new glasses unless I wanted to. I got exactly what I wanted, an updated prescription for my contacts.
When I went out to pay for my contacts, they explained what my insurance covered and how it worked so I left very informed about my insurance.
If you’re looking for a new optometrist, I would absoloutely recommend this place. There is parking out front– however it is metered. Free parking is located in the back lot by shopper’s lane.