Foothill Cardiology

My wife scheduled an Echo cardiogram a month in advance so we could make several appointments in one day as it is a 130 mile drive for us. Foothill cardiology waited till 3 business days before the procedure to request pre-​authorization from my insurance company even though they knew it takes a week to get it. (this happened one time before and it took hours on the phone to get an emergency authorization) They then had the gall to call the day before the appointment and say that since they can’t get authorization she had to reschedule. Due to her chemo, my wife cannot be taking additional road trips. When I told the woman (Jamie) that that would not work her response was that we could sign a waiver saying we would take total financial responsibility and then they would do the test. I guess we will have to ask her doctor for a referral somewhere else.

I had been to this facility got heart test done before, but recently when I tried to make an appointment, the staff was very rude, not just put me on hold several times, but hang up on me when she got back and before I had a chance to answer. Called them back and I could hear the same person’s voice with impatience and put me on hold right away.
Are this place way under staff? The person answered seemed to be under stress or overwhelmed by other tasks! The bottom line is, after spent 20 minutes I still couldn’t get my appointment done, so I gave up. Will find a more appointment friendly facility to get my test done.

My mother is a patient of Dr. Gabrielian’s. I went with my mom for a visit a few times, and found him very informed and very pleasant. He gave some great tips for staying healthy, that I found very useful (about walking, exercise, chocolate). Recommend.

My cardiologist is Dr. Alex Durairaj. I have nothing but fantastic things to say about him and the medical center he works in. I’ve never had to wait longer than 30 minutes, never felt rushed out, and never left feeling confused about any information that had been explained to me. Ive gotten phone calls from Alex later in the evening when i thought for sure they would be closed to go over the results of tests I had done. This is not the First cardiologist that I have seen either, but it will be the last. Not trying to discredit any of the complaints by others, but i have not experienced or witnessed anything they have complained about.
— The facility is fantastic
— The staff is extremely friendly and helpful
— Located right in the heart of Pasadena with plenty of places to eat before or after :)
— Since its a cardiology center they have more amenities than a private practice

Aw, so sad to have to downgrade them already. My experience there was so good, but when I had to call about my results and ask about whether or not I could skip an order for a monitor since everything looked fine on both my exams, I never got a return call.
So, days later, I called again and left a second message on the doctor’s voice mail, saying I’d never received a call back from anyone. In return, I received a weird message a few days later from an assistant saying that if I wanted my message to go to the doctor, to call and tell them. What, call and tell you that I want the message I left for the doctor to go to the doctor? So I left a third message, saying, «Yes, I do want the message I left to go to the doctor and I’d like a call back, please.» Never a call back.
Now, after a couple of weeks of calls from the monitor agency, I told them I was unable to reach the doctor to ask if I could cancel the monitor, so told them just to cancel.
Darn, why is it so hard to get follow up after your visit? All it would have taken was one two minute call – even from a assistant who had spoken with the doctor– to end our association on a good note.

I was a heart patient for many years here. The office staff was awesome but the only worthwhile MD was Dr.Ching. He was worth the minimum 1hour wait (even if you showed up early). Dr. Rashtian almost killed me by misdiagnosing me and trying to schedule me to do ANOTHER UNNECESSARY PROCEDURE. He is infamous for spending two whole minutes with you (while talking over your head) and scheduling $ procedures $… Thank God I bolted out of there and went for a second opinion at Cedars! DON’T GO HERE… Look up Dr. Ching who went into private practice for himself in Pasadena right down the street! ;)

Great doctors and techs. Just don’t get there early for an appointment. I got there a hour early, and waited a hour until they called me.

I haven’t been a patient, but I’ve worked with the guys/​gals who make up Foothill Cards and they’re awesome. The group is comprised of super down-​to-​earth, friendly, ridiculously smart docs who are just great at what they do. Great team of NPs too. I’d refer my own family/​friends.
FYI: They’ve relocated to the new Pavilion on the corner of California and Fair Oaks. The new office is GORGEOUS.