Kiss The Bride Weddings

Hello everyone!!! I am on everyone’s same page as to not receiving anything. I got married on July 30, 2011 and he didn’t even show up to my wedding. Ezra called me a day before and came up with some lie and sent two other photographers the day of my wedding. I’ve since tried emailing, calling, texting. I don’t have any updated info on him. If anyone can help me please that would be amazing. My son is turning 2 years old and I have nothing from my wedding to show him or anybody else. This is just heartbreaking. Any help would be greatly appreciated.

My story is pretty much the same as everyone else’s. I got engaged in 2010 and my friend referred me to him. He was a prior tenant to my friends property and they were friends. My friend used him as well. After looking at his work my fiancé and I decided he was the. photographer we wanted. I had contacted him about the dates and he told me people were booking him far in advance so he urged me to leave a deposit. At that time I was scared that maybe someone had already inquired about the same date so I quickly booked him without Unilocaling on researching him (just because kind of word of mouth from my friend). Little did I know. I SCREWED up by not researching him more…
After a few months I some how came across bad reviews about Ktbweddings and negative remarks. So I quickly emailed him and told him what I had read about him. I just needed him to tell me why there were negative remarks and why he had lost some clients pictures. I told him that I needed reassurance I hired the right photographer… And I even asked him if I could have a 2^nd photographer… In his response he said Ktbweddings does not allow other photographers to work with them because they would like to make their work exclusive or something. I felt like that was a bunch of crap because I AM THE CLIENT and I have a right to hire whoever I want for MY wedding. And I think he was offended that I wanted to hire another photographer.
We had a great experience taking the engagement photos and they came out beautifully. The turn around for the engagement pictures was about a week or so. I was quite impressed with the turn around so it had gave me good vibes leading to my wedding day. It made me really happy!!! :) During the wedding day, he showed up with his 2^nd photographer and everything went well. He even told me that as he was snapping pictures, they were being uploaded…
I got married June 9^th 2012. He had promised me I would get my pictures a month after my wedding. So I just wait because I didn’t want to rush him. Finally end of July I keep emailing him and I finally got a response. He uploaded all the pictures and gave me a link. (I was having trouble upload the pictures I think it was my internet connection) but finally by Mid august after going back and forth in emails, I was finally able to download all the 2500 pics… Then when I reviewed the pictures, I noticed there were many shots missing… So ever since then he told me that he has another set of photos. He kept promising me he would send it. and today 11÷9÷2013, I STILL HAVE NO RECEIVED SUPPOSEDLY WHAT WAS ON HIS 2ND PHOTOGRAPHER…
I am not as pissed as everyone else because I got my raw photos. but I am UPSET that he keeps promising me he will send the 2^nd set but he never does. It’s like fine if there really is a 2^nd set, please send it. If there is not a second set (because maybe he’s lying or lost the photos) please let me know so I can MOVE ON WITH MY LIFE. I am tired of chasing this… I need some CLOSURE… :(
EZRA IF YOU ARE READING THIS, PLEASE LET ME KNOW IF YOU HAVE THE OTHER PHOTOS OR NOT.

I’m thinking lawsuit time because our wedding was July 23 2012 and we havn’t gotten our video yet. This is very unprofessional to disconnect email and cell phone. How about actually emailing your clients and letting them know what’s going on. Ezra expect a big fat law suit shortly if we don’t get an email soon.

Does anyone here know of a way to get a hold of him? We have been patiently waiting to hear back, our wedding is coming up at the end of this month and he is our photographer.
We have not heard from him since may when we got our photos from our engagement shots. Or if anyone has a way to get a hold of the editors he worked with.
This is great appreciated.
Please message me or leave a quite note here if possible.
Thank you all, this is a super stressful time for my and my fiancé right now.

Update 8−27−13
So after a couple of months of zero communication, we realized Ezra left us high and dry. He did not finish our album as promised but at least gave us our raw edits. If you are trying to reach him, he no longer responds to any emails or text. I figured this would eventually happen since Ezra would soon run out of BS excuses as to why he couldn’t do this or that. However, I did stay in touch with a person who used to work for him for a brief time. Her name is Gintel and she ended up editing all of our pictures for a fee. It was a very quick turnaround for the pictures we selected. She did an awesome job with editing our album and we couldn’t be any happier. My wife and I decided to print and finish the album ourselves using one of those Groupon deals for album prints.
I’m just glad we were one of those couples who received their pictures even if they were unfinished. You can contact me for Gintel’s contact info only if you are interested in having your photos finished for final edit. But please contact her only if you want her to work on your pictures and not to seek out Ezra. She honestly does not know his whereabouts or have any information as to why you haven’t received your pictures. As I previously mentioned, she worked for him only for a few months when his business started to tank. For those who haven’t even received their raw edits, I don’t have much to say and I couldn’t imagine what they’re going through.

My story is pretty much, a copy and paste of everybody’s story on here. Except my wedding was 8÷26÷11 and I haven’t even seen my proofs. Every now and then I would text Ezra to see where he was at with our photos and he would respond. However, I have tried to contact him several times in the past two months and I have heard nothing back.
I was always nice and patient when communicating with him. I was hoping he would eventually get our pictures to us. Now, I am concerned I will never see our photos. At this point, Ezra just send me the RAW photos and I will hire somebody else to edit them. I just want to my photos from my special day.

My wife and I are in the same situation as everyone else here. Last I heard from Ezra was December 2012. He promised that we will receive everything. He said he was almost done with RAW post production. We have not heard from him since. If anyone have any ideas on how we can contact/​locate him or take any legal actions, please share. I am getting desperate. Thanks.

I have been contacting Ezra through texts and emails and not getting responses again. The contact sheet he gave me is not printable. The pictures are tiny and if I try to make them larger it gets blurry. He still owes me my prints and 3 albums but has disappeared again. I am tired of this, it has been almost 2 years since the wedding and we are still living this nightmare!

2÷1÷2013
0 STARS! I’m SO fed up with this. WE’RE SUING NOW!
My family has been telling me I need to take legal action but I decided to be patient and email him Many times. I hoped each time that he would be professional enough to respond. My wedding was in September 2011 and we have nothing!! This has really been stressful for me. My husband will Deploying for about a year next January and I will still have no pictures of our wedding to even show our family. I can’t even even save some thumbnails he sent me to my computer.
I have had THE WORST Experience with this so called «Professional»!!!
BOOKING:
I found KTB Weddings through The Knot, which is supposed to be a reliable source.
I went to his website and was very impressed with the quality of his work. Seeing his packages, I knew I couldn’t afford him. So I asked our parents for help us collect the money. They agreed since pictures are one of the most important things for one of the most important days of your life. I was overly excited and booked him as soon as I was able to. He responded to all my calls and emails promptly, so I trusted him.
ENGAGEMENT PICTURES:
We were ecstatic to shoot our engagement pictures. My husband was stationed (and still is) in Virginia and paid $ 600.00 to fly to California for 4 days and shoot these pictures. We went to about 5 locations and took all day, which we didn’t mind. Everything went well and he Promised to have them sent to us in 2 weeks. He also promised he would reshoot the other locations… which never happened.
After 2 weeks, I hadn’t heard anything from him. My husband was pressuring me to call him, but I decided to give him another week. Being a business owner, I understand how hectic things can get. I called him a week after and his secretary told me to give them another 2 weeks because they were extremely busy. I agreed. After almost 2 months, my husband was really angry and wanted to break the contract. I stopped him from doing so. I emailed him so many times and he always came up with stupid excuses. ((FYI, a tip for you. don’t book more than you can handle, or HIRE MORE PEOPLE!))
A WEEK BEFORE MY WEDDING he says that he will finally have them ready for us. We really wanted to use them for our slideshow and to make our parents a book for all of the help and support they had given us. He calls us 3 DAYS before our wedding and tells us that all of his equipment was stollen and would have to reshoot just one location of our engagement photos. I was already stressed out and burst into tears. not what you want to hear 3 days before your wedding… So we had to leave some stuff out of the wedding and didn’t even have time to work on our slideshow because we had to reshoot our pictures.
WEDDING:
Ezra arrived late to my hotel room where we were supposed to shoot. My videographer had already been there for 45 minutes and the makeup artist had even left. We had to shoot everything quick before my ceremony. Also, he Pressured me to finish all the main events and taking pictures around 9 because he had a wedding the next day. REALLY??? That’s not my problem! I paid him to be at my wedding and he said he would stay there until my events were done. Not when he wanted to leave. To make the story short, we only got pictures with about half of our guests.
AFTER THE WEDDING:
Ezra kept calling and asking us to pay the rest of the balance, which was over $ 1,000. My husband did not want to pay him until we got our pictures but Ezra had said that he couldn’t continue working on our stuff without the money. We paid him and he promised us that he would have everything in 3 weeks.
After getting his money, he just did not care to respond to my calls, voicemails, and/​or emails. He never responded ONCE and to this day. This is why we are more than ready to sue.
His contract clearly states that we will have our stuff 3 weeks after our wedding… Well it has been 14 MONTHS now.
How could you live knowing you’re doing this people?
**Honestly, there are other photographers who are just as good and much less expensive! Save yourself the stress and extra money.

TruLavie Wedding Photography (formerly Kiss the Bride (KTB) Weddings) is (was owned) and operated by Ezra Primack. What was initially a love affair on his magazine editorial type of work turned into a real-​life nightmare. I fell in love with Ezra’s work and photojournalistic style that he ended up being the first wedding vendor I booked. We even re-​worked our wedding date based on his availability and he was booked before I had the venue and before I was even engaged. The victims of the nightmare ended up being me, my husband, and a forever-​tarnished memory of our wedding. Even though I encountered red flags with Ezra and his service along the way, I was not strong enough to cut my losses and find a new photographer before my wedding. The red flags included lost photos, unreliability, no proof of quality photos from wedding days, canceled meetings, slow communication, and poor customer service. In hindsight, I kick myself for not cutting ties with him and finding a new photographer at the last minute. It has ended up being one of the greatest mistakes of my life. After the wedding, Ezra took 11 months to finally give us everything we paid for (which was quite a lot, it’s not like we went cheap on our wedding photography). Through the 11 months, every day and week was a worry that he would go missing in action and take our photos hostage. It would take weeks for him to respond via text message. There was zero communication over email or the phone. And to consider, I was one of the lucky ones that actually maintained communication with him whereas others got married before me, completely lost track of him, and still don’t have their photos. Ezra experienced a theft on his camera equipment which left him in an unfortunate situation but that was probably his karma. When we got our photos, the quality of the photos was awful and he missed key shots from the wedding day. He didn’t take any photos of my wedding reception space and my reception venue and had the audacity to say that the reason why he didn’t take any of those was because the venue was ugly! My photos were nothing like the high quality of work that originally attracted me. 11 months of waiting (which was extremely long for wedding photos) for underwhelming results. Ezra Primack, again with his ridiculous audacity, has started up a new wedding photography business called Truelavie. The man has no integrity and is shady so prospective Truelavie customers beware and consider this your fair warning. Also, don’t be fooled by his attempts at playing the guilt trip game and his «public apologies». Ezra Primack completely smudged and ruined what was supposed to be one of the most wonderful days of our lives. Ezra completely spit on the whole essence of wedding photography.
NOTES:
1) I have screen shots of all my text messages with Ezra demonstrating the ridiculous roller coaster he put me through. To see the screen shots I saved of all my text messages with Ezra and see his shady-​ness for yourself, click here to view the album of photos:
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2) This is my abbreviated review for Unilocal.Here is my complete story:
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3) Feel free to directly contact me if you’d like to further discuss my experience with KTB Weddings. My email address is
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I was ecstatic to be working with Ezra Primack of Kiss the Bride Weddings. Ezra really knows how to capture the key moments and his photos look like a high-​end magazine spread. I got married in Northern California on August 20, 2011 followed by a Chinese ceremony on September 10, 2011 — Ezra was hired to shoot both events and to shoot an engagement shoot. As stated in our contract, I paid Ezra in full by the date of our wedding (I actually paid two weeks earlier per his request).
Though our first set of engagement pictures were lost, Ezra really came through with our 2^nd set of engagement pictures — 38 edited pictures in total. The engagement pictures were absolutely breathtaking. To this day, I still have friends and family ecstatic about how they turned out. These photos will be treasured by my family for many many years.
About 11 months after our wedding, Ezra sent me over 4000 raw images from both events. This took a lot of calling and emailing Kiss The Bride Weddings/​Ezra. When I saw the raw images, it was worth the wait. The raw images, once again, were amazing. I sent Ezra my final photo selections in July 2012 (172 photos total) to be edited and put into albums. Ezra responded to me in August informing me that he was robbed and backlogged on 100+ weddings, but his plan is to give everyone their raw images and continue to work on comprehensive edits and albums.
In November 2012, Ezra emailed me comprehensive edits on all my photo selections. We were thrilled with how the pictures turned out!

Legal Action is Temporarily STOPPED!
HI Ezra. I’m happy you finally contacted us. We can truly feel that your sincere about getting stuff done and returning it to us. We are postponing any legal actions for now. We can understand you are stuck in a situation and are trying to resolve it. Especially, money issues after the lost you have taken with KTB. We will do our best to continue to be patient. Just please continue to have more communication with us and try to keep us in the loop of where we stand and if there are any progress. We love your work. Just was frustrated and lost when we lost contact with you. It is greatly appreciated. Good luck Erza. We hope things gets resolved as soon as possible.
David & Wendy
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Going to sue!
If anyone is sick of this waiting. Plz contact me. I’m filing for a case Order against this guy. I’m tired of Ezra’s lies. I’ve waited 18 months just to receive only digital wedding photos. And i had to beg and call him for that entire. Not only that, it’s been a total of 22months since and I still don’t have my albums. He ignores all my texts or voice messages. I haven’t heard from in 5 months since I got the digitals that I had to download myself. It’s close to my second wedding anniversary and I have no books to share with family. I had a baby during this time period and she is about 5 months now and believe me it’s heart breaking and stressful. During the pregnancy and now caring for her. I hate having to worry where or when I’ll ever get my wedding photos. He promises yet it’s the same story and disappear with no response for 3 – 4 month. I’m DONE!
Let’s team up! This guy can’t keep doing this to good ppl. Me & my husband worked hard for the money we paid him. The emotion stress and heartache is just not right.
Please let me believe in justice!

Zero stars, still waiting for albums!!! 1.5 years since we were married. We probably won’t get them and only received a fraction of the shots (most of the day was not captured). No more communication either, felt really scammed in the end.
A few pictures were nice, but all of the broken promises and headache trying to communicate with him made the whole experience not worth it. In the end he said he was robbed and lost pictures, but really, all the problems came way way before any «robbery» :/​Very weird.

I hired Ezra and Kiss The Bride for my September 2012 wedding, but unfortunately, I’ll no longer be using his services for my wedding. This review is solely about my engagement session with KTB.
In September/​October, there were VERY few reviews (less then 10) about Kiss The Bride but a majority of them were a mixer of positive and negative reviews. I emailed Ezra about the negative reviews and he quickly responded about the situations and assured me the problems were fixed.
Before the engagement session:
The process of booking him is simple and everything is done online, including package quotes, payments, and signing of the contract. He replied to my emails fairly quickly, usually less than a day and answered all my questions.
Engagement Session:
The engagement session started at 11am and consist of four major locations with 2 pit stops. Before the first location, he’ll tell you how to walk, where to put your hands, and how to look at each other. Let me warn you, you’ll be doing this for the rest of the shoot.
Ezra made me feel comfortable around him during his shoot, he gets to know you and it’s a chance to get to know him. After the first three locations, it was break time so we parted for about 3 hours to eat lunch and we met with him again for the last night shoot.
He shoots for about 15 – 30 minutes at each location and I got about 8 – 10 pictures per location in my post-​production pictures (the pictures he thinks are good). At the end of the engagement shoot, he told my fiancé and I, that it would take about 3 – 4 weeks to see our post-​production pictures.
After the Engagement Session:
Communication after the engagement session was slower than I was use to. Some emails took a couple of days and some weren’t replied to until I sent a second email or texted him. I was as patience as I could be with waiting for emails since they weren’t extremely important, but the flash back of reading reviews floated through my mind each time he took a while to answer me.
It took about 5 weeks for me to receive the proofs for my engagement session pictures. All the pictures were edit but you don’t actually get the files. You get to see thumbnails of the pictures and a slideshow of all the post-​production pictures. I needed some pictures for my save the date cards and Ezra give me the high resolutions for the ones I selected.
The pictures:
The pictures turned out great. A majority of my pictures look similar to each other since all the «poses» were the same in different locations. There are a few that are unique to the eye. I highly suggest talking to Ezra about selecting your own location or your pictures will look exactly the same as another couple.
If you’re looking for pictures that look like spreads in a magazine, then I would suggest booking KTB. If you’re looking for pictures that capture who you and your fiancé are and your personalities together, I suggest going with a different photographer. I highly suggest anyone who books Ezra and Kiss The Bride to have him incorporate how long it’ll take for you to receive your pictures in your contract so you don’t have to face the consequences of waiting a year for your pictures.
Ezra Primack is definitely a great photographer but he needs help in his business communication skills.

My review was put in the Filtered Box. Anyway, word to the wise… Visit the Filtered comments. And visit this link, too… (Ktb Weddings has broken so many hearts, people actually started a FB page of their Painful experiences with this photographer)

Where do I begin. This company is all about keeping the «pre-​brides» happy rather than the «post-​brides». It has been 10 MONTHS SINCE MY WEDDING and I have just received all of my pictures. This was by far the worst experience and memory of my wedding. I honestly have a hard time looking at my pictures, because it reminds me of what a horrible, teeth-​pulling ordeal it was to get them.
After my wedding, I was nice enough to leave Ezra and the office staff alone for a little while as I knew they were busy. I quickly realized that if you don’t harass them about your pictures, they will forget about you all together. They don’t return phone calls EVER. After getting the run around by his staff for about 8 months, I was able to talk to Ezra. He gave me just a bunch of excuses, about how working on each picture takes a certain amount of time and how all that time together equals 20 hours!
Oh yea and he also double booked himself on my wedding night and left after the ceremony and had one of his filler photographers come in and take his place.
Ezra’s pictures are amazing and his prices were reasonable, but I would not recommend him to anyone. Like I said worst memory of my wedding.

I can only rate Ezra so far on our engagement pictures. He is amazing!!! If you want your pictures looking like a magazine ad then definitely book with him. His style is edgy and fun. He captures pure love and if you are shy with the camera he will direct you on how to move with the camera and with each other. He knows which angles will look good and will tell you if you look funny. Trust me he will take pictures until he knows he has the shot. WOW! When I got our pictures I was in shock. I felt like we did so many cheezy poses but they actually turned out looking fab! I’ve received so many compliments on our engagement pictures and can’t tell you how many people have asked who shot the pictures. My cousin from Texas loved them so much she actually did her engagement pictures with him while she was down here for my wedding. Ezra was so kind to squeeze her in last minute even though he was so busy.
As for our wedding pictures… I can’t rate him on that. It’s been 2 months so still waiting. Hopefully I get them soon. I’ll write a review once I receive them.

UPDATE: We finally recieved our photos. It took one year for us to receive our engagement photos and 9 months to recieve our wedding photos (so much for the 2 – 4 month wait period).
Ezra also promised my husband and I a complimentary leather bound album due to the lack of customer service, but no longer felt inclined to give that to us after reading our review.
Word to the wise — wait until you receive your final product before posting a negative review.

I met Ezra when he was just starting out. It was prior to him having reviews online or even an office; he was still working out of his house. He made a great first impression and although he did not have much prior experience with weddings I could tell he had an eye for photography. I believe he came from advertising and it shows in his pictures. He offered a great rate so I took a chance and booked him.
Unfortunately I had to go through all of his growing pains as he developed his business. Its very obvious that he captures great pictures. There aren’t photographers out there that capture the frame and light without a flash like he does.
I have to be candid about the time that it takes to receive your pictures. When booking him understand that you will not be receiving your pictures for about 9 – 16 months. Being that he is only one person and has not found superior talent to support his standards means patience is required. He is in really high demand and travels extensively. If you are expecting to email back and forth and get your pictures weeks after your wedding than Ezra is not for you. If you feel like his quality of pictures can outweigh the perks that your fellow brides will be getting then you should book him.
I have confidence that his customer service can improve and he will grow into his big shoes but just be sure to set your expectations up front. Be very clear with what you want and make sure he can meet your expectations before booking him. I know the stress and challenges of planning a wedding so I hope this helps you understand the nature of his business. Don’t be caught off guard when the response time is longer than your average photographer.
Also words or wisdom: make sure you take plenty of family pictures. Take one of just your parents, one with your siblings, one with you and your parents, one with your immediate family and then both sides of the family. My husbands side made sure to do this and they have awesome keepsake pictures of such a speacial day.
Best of luck planning!

I first met Ezra when he was about 5 months into his photography company. I had found him on The Knot. There were no reviews, no mentions, just a new and very talented photographer in LA. I hold photography very dear to me as I am an artist as well as a sucker for old family photos. When I first met Ezra, the only thing that made my husband and I uncomfortable was that he had only being doing wedding photography for 5 months but his work suggested years of sculpted talent. Now he is a high in demand wedding photographer with an office and multiple employees. His work speaks for itself. The man has a talent for capturing the beauty of romance and the excitement that goes into planning a wedding.
On talent 5 stars just does not do him or his employees any justice. The number of breathtaking images I have in my Couture wedding album could not be condensed down to a mere 50 or 100 images (hence why our album looks like an encyclopedia). Each image is fine-​tuned to a final magazine cover quality selection.
We had both our engagement and wedding captured by Ezra. Both sets still leave people and myself breathless.
As far as customer service: his business is booming and now with new help, he and his company will become the most sought after name in wedding day photography. I unfortunately had a serious of bad luck, from the make up artist having swine flu to the second photographer not present at our wedding, but Ezra did make up for both with more than satisfactory alternatives. He did shoot 1100+ images from my wedding after all! I personally worked closely with one of his post production artists, Vivian. She is fantastic, prompt to respond, and talented. It did take me almost a year to receive my wedding album but if I needed anything like an image for thank you cards or magazine submissions they were very quick to help me.
Moreover, Ezra has that one special trait that few photographers ever have: he knows how to direct and work with people. Models are trained to be easy to direct. The average Jane? Not so much. He makes it easy to get comfortable and get into the moment. My husband is sort of a child when it comes to taking pictures yet Ezra managed to make him look like a pro.
I took a leap with a newcomer and I have great images to prove it. If you don’t book him, then I see it as just your loss to amazing family album treasures.