Logix Federal Credit Union

I recently did a HELOC loan with the Logix branch in Pasadena and it was an outstanding experience. I dealt with the Branch Manager Drew Barrett. Not only was he super professional and on top of things, this was the fastest app to funding experience I have ever experienced and I have worked in lending for 15+ years.
I was blown away by the service, professionalism and friendliness I experienced with Drew Barrett and the Logix branch in Pasadena. If you want a fast, hassle-​free, headache-​free, loan experience, whether you’re applying for an auto, home equity, or home loan, Drew Barrett and the Logix team should be your only stop. I would recommend them to anyone!!!

Great Bank. I have had two car loans and a credit card though them great service.

Best Bank ever. Everyone is extremely helpful and friendly. The staff knows who you are when you walk through the door. Ann at the front is Awesome!

Logix’s customer service and staff are off the roof. Never felt welcomed and happy with a financial institution. I happily recommended this bank to my friends and family members for having a superb product and customer service. I plan on staying with Logix for a very long time!

Right when you walk in the door, you are greeted by a smiling face. They’ll shake your hand and ask you how your day is going. You just don’t get that personable feel at those bigger banking institutions and it’s these little details that matter to me.
I had multiple checking and savings accounts elsewhere and finally made the decision to bank solely with Logix. Chris assisted me with opening a checking account. He also had me download the app and explained all the features of it to make sure I knew how to get the most out of it. He also explained how the Relationship Rewards program worked (another benefit I now qualified for). He was kind, patient, and knowledgeable.
Logix has great rates and great service. I would definitely recommend banking with them!

I love to do my banking here. Staff are super friendly and helpful. Hope will be with them for many more years!

My credit union is simply the best in the world and I will tell you why. Great customer service and the tellers go out of their way to please you. They will make sure you have your money in the manner you need it and hand you a token for the parking lot before you ever have to ask! Fantastic!

My daughter and I had a great experience with Logix, including Anne and Chris. We needed an auto loan and were buying a car from a private owner. Chris and Anne were very accommodating during the two week period. They helped us with coordinating appointments, organizing paperwork, and the financing terms were great too. A+ service for sure.

This credit union is great. Tons of incentives for you to open an account with them. Friendly staff. Free parking. Just don’t forget to pick up your token so you can exit the parking lot. I was able to refinance my house with a low closing cost after months of contacting other mortgage brokers. The banker who helped me with my loan application was on top of things and constantly updating me on the process.

Banking at Logix’s was the best change I ever did, all those other banks just rip you off with hidden charges and fees. I’m so happy that I joined. Thanks to Jason Lee whos now at the Pasadena branch. My husband I are very happy customer…

I have been with Logix when it was Lockheed Federal Credit Union. It is the best banking organization by far.
The tellers always pleasant and helpful. The loan officers are always helpful as well. There are plenty of windows open to handle transactions. The never is a long line. It is never difficult to talk to the manager if needed. They have free coffee waiting for you, and a lollipop for the kids. There are toys to keep the kids busy if you have a lot of business at the bank.

Best credit union ever!!! I went there after work and as soon as you walk in you are greeted by someone sitting at a desk. Everyone is very friendly, and patient. Rick was my teller and he was amazing and Great customer service. He helped me with all my needs and on top of that I got the cutest little usp in shape of the shape of a little robot. If you’re looking for a place to keep your money, I highly recommend this credit union.

I just refinanced my car with Logix., David Urena helped me and did a great job in saving me some serious money, the best place for loans

It gets better by the minute being a customer at Logix… I just qualify for my Rewards platinum credit card line which is very helpful all thanks with the help and guidance from Logix staff members… Honestly, they’re here to help you every step of the way no matter what credit score you have, e.t.c…I’m a proud customer of Logix… Member since 2009.

The service with Logix is excellent! They will tell me that they charge for a cashiers check, but they usually waive the fee. Everybody on the phone is helpful and informed. I also rarely get a recording when I call, a friendly human usually picks up right away. I went through some other credit unions that were flaky or had anti-​consumer policies, not Logix. It feels like the customer comes first! If you’re thinking of joining a credit union RUN to Logix! You won’t regret it.

Logix is a fantastic credit union. The staff are friendly and helpful and the services and loans are the best. It is unusual to feel much brand loyalty to a financial institution, particularly given the predatory practices of some of the big banks. Logix is a different story. They are real people committed to serving the community.
I can’t recommend Logix highly enough! Two big thumbs up…

My favorite credit union/​bank ever. I’ve been here for over 10 years & the consistency in taking care of their customers is wonderful.

It is certainly rare to be pleasantly surprised by a place of business nowadays, especially as it relates to a financial institution. Logix is the type of place that will restore your trust in what a true consumer bank should be all about.
I stopped by Logix after visiting various banks, including my local «American Big Bank» where I have been a loyal customer for decades, as I was shopping for the best deal on a personal loan or 0% interest CC. As you can imagine, I received the typical run-​a-​round at all those places with answers such as «I don’t think we can do that,“or «Let’s run your credit and see what the computer says.»
Upon entering Logix, however, I felt valued from the get go. Christopher Tucker assisted me in a professional and personal manner, guided me towards the product that would best benefit my family, and surprised me by approving me on the spot for a credit line much more than what I was seeking. I arrived at the Pasadena branch at 4:45PM, and was approved and had immediate access to funds by 6:15PM. (Yes, he stayed with me past closing.) Christopher assisted me and engaged in pleasant conversation as he patiently waited for my wife to arrive to sign.
Needless to say, I already love this bank and look forward to it being «my bank» after I transfer all my accounts from my «American Big Bank» institution. If you’re looking for a credit-​union or bank that will treat you like a person and value you beyond your credit score with excellent customer service, then this is the place for you.

Low interest rates from the company and the most awesome customer service from Dillon! I called this guy on a Saturday, and it only took him 15 minutes to approve me for a car loan over the phone! Highly recommended!
*IGNORE* Unilocal!I don’t need to write a long paragraph to give a good review.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Substantially lowered my auto loan. Got it done in one day. Customer rep was extremely helpful, informative and hard-​working and encouraging.
I am very pleased so far with my interactions with this credit union.