LUSH

We hosted a Lush party this morning as an appreciation for some of the professionals who work with Fusion Academy Pasadena. We had a blast! Our party team of Sarah, Tora, Kristney, and Annie were wonderful – very knowledgeable about the products, skilled with their application, very friendly and funny. They could not have been nicer or better. All our guests had glowing skin and big smiles on their faces by the time we were done. Many thanks to the Lush team for creating a memorable day for us all.

So prior to my run in with Lush today, I had been in the store only once because I lost my Chapstick and my lips were falling off and I was in a frantic rush to find relief before work. I bought a lip service lip balm and dashed out of the wonderfully fragrant building.
Today, I had my second encounter with Lush and it was INCREDIBLE. I stopped by while shopping for Mother’s Day gifts and was greeted by the lovely Lush lady, Val. I told her I’d been in once before and she seemed overjoyed to tell me about the shop and their products. Not only did she recommend items for myself and my mom, she informed me about the companies’ overall mission to be gentle on the environment and to leave the smallest carbon footprint possible. THIS WAS SO AWESOME TO ME & TOTALLY SOLD ME ON LUSH. I loved that Val was passionate about the the product and company and she easily pinpointed me as a customer. She wasn’t pushy, she genuinely just wanted to share some fun facts about Lush and even offered some of her personal DIY craft ideas from empty containers of Lush products.
ANYWAYS, I had a lovely experience in this store today. I’ve never met an employee at an establishment that made me feel the need to Unilocal until today so GO VAL! (-:

Great service at this location. all the soaps are
favorite is the citrus one so lovely and fragrant you may wany yo eat lol i also love the charcoal face clence and soup. both products are exeptional.

Best Service I’ve Had at a Cosmetic Store.
My trip to Lush was an experience I will not forget. I had the friendliest staff, they all adored my dog, and all were extremely experienced and efficient. One worker in particular, Jess, went the extra mile to help me get what I wanted. She helped me find a good fresh face mask, cleansing roll, and other things. Again, extremely friendly staff and very prompt service.

Awesome customer service!
I was helped by this young lady Valerie and she assisted all of my needs, and was very open and made it comfortable for me to approach her! She is the best! And all around the whole staff was awesome!

Just got back from another lovely trip to LUSH. Every time I drop in, I am always well taken care of. Today, Angie (sp?) was helping me get some treats for an upcoming ladies trip. She was so friendly and knowledgeable. I got everything I needed and more. Faith is a total sweetheart too! Seriously, the best employees you could ask for. Thanks for always taking care of me LUSH!

Just getting started on my LUSH skincare journey. Stopped in to get the lowdown. Tora was SO nice setting me up with samples. This is just my phase one, as I use them and determine these are the right products I’ll be back to buy my full size. She was so helpful and knowledgeable. Can’t wait to be back. I hope she’s working!

You know this place’s siren song is the delicious smells it sends wafting thru Colorado blvd as ur walking by. You’re helpless and must answer by walking in. I love that this store changed their tune and they now hand out larger samples. Woohoo! I can actually get a couple uses out of the product to see if I like it. To be honest I like Lush for its kitschy cool vibe and unique products rather than the quality of what they sell. All of their stuff has had a novelty use at best. Two exceptions: the butterball bath bomb truly leaves my skin soft and gloriously scented and their fresh made masks (the ones in the fridge) are really wonderful. Everything else smells and looks amazing but their appeal has ended there for me. Still I love the vibe of the store and am always happy to come back and restock with butterball and masks. Parking is 90 min free in any structure or there are meters and/​or valet in the area. FYI buy 5 of those fresh made masks and get one free, just save ur containers and bring em in. Happy Lushing Lushes!

This LUSH is just like any other LUSH that you will visit. The workers are nice, and it was decently sized (bigger than the one in Santa Monica). There’s a ton of parking structures to park at, so there’s that!
It’s just dangerous to walk in there and expecting to not buy anything, especially when there’s a holiday since there’s always new products. For Easter, they have a huge selection of new products that I think are might be better than he Valentine’s Day selection. I bought the Golden Egg ($ 8.95), and Ultraviolet ($ 12.95). For the non-​Easter selection, I just got the Intergalactic Bath Bomb ($ 7.50). They have a ton of other products I was interested, such as be Pink Flamingo ($ 7.95) which smells like Koolaid.
Overall, I don’t have any complaints about this LUSH!

love love love lush. Best bath bombs. All handmade and natural. I go here and just fill my bag up and I don’t even care because i love lush that much!!$ face masks and lotions and soaps and shampoos oh my!

Literally I love you guys! You made Chubbz and I so happy. Keep up the good work! He says he wants to visit you guys soon!!! Your customer service rocks! Keep it up !

I’m a huge LUSH fan generally — the products are amazing and the girls are always so knowledgeable. I had to return a vanishing cream that I purchased at the Santa Monica location and the girls were friendly and helpful.
The girl helping me called me ‘boo’ a lot which kind-​of made me feel weird, but I didn’t really mind afterwards.

I can not say enough good things about Lush, this location and Jess! Within three days, my dry skin is transformed — through a combination of Fresh Farmacy and Let the Good Times Roll — into soft, even-​toned and blemish free loveliness. Jess took her time testing out several masks, cleansers and lotions. I wasn’t in the market yet to buy a new moisturizer but she gave me a sample of Imperialus, and after the three days worth, I am going back and getting it because it just puts the cherry on top of my new skin lmao. The staff is knowledgeable, kind and informative — they do sell, that is their job, but everything they’ve recommended has done more than what was promised. I am beyond happy and excited to enter the winter with soft, supple and clear skin

I love Lush.
They sell handmade beauty products that’s good for your skin! I loved their shower bombs but they no longer make «sex in the shower» but it’s okay. «Sex in the bath» bomb is pretty awesome too!
I love the «helping hands» lotion and their «handy guru» lotions. It does wonders for my hands especially during the winter in NY. It can leave your hand feeling a bit greasy though but I don’t mind. They sell this powder that can matte it out but I don’t even bother with it.
For a cleanser/​exfoliant, I use «angels on bare skin» pretty much every day. It isn’t a harsh exfoliant so I’m not too worried about getting wrinkles. I also use the «mask of magnaminty» (I hope I spelled if correctly) and this stuff makes your face feeling super soft!
Come in and check it out. The staff is wonderful and they can help you pick out your perfect products.

Lush products are absolutely amazing. I originally thought they were overhyped and overpriced beauty products when my sister started buying from them until I tried Coalface. No other cleanser has ever cleared my skin up so well so it’s the only thing I’ll use now.
Their Mask of Magnaminty is also a nice cleansing mask although I wish they wouldn’t make it smell so much like mint chocolate chip ice cream!!! Every time I put it on I want to eat it.
Bath bombs (balms? they’re kinda little bombs) are sort of expensive, $ 6.95 for a one time use, but they smell extraordinary.
My only qualm with the store is this one employee that pushes products/​samples on you then immediately changes attitude when you decline to buy. Yeah it’s your job to be a salesman but don’t make it so damn obvious you’re only doing it for the sale? It’s horrendously off putting when you’re dealing with a «nice» employee who suddenly loses the smile and friendly demeanor because you didn’t want to spend extra money on something you don’t even want.

I love LUSH, but this is my least favorite location. I bought a few bath bombs at this location & a body conditioner, when asked if I wanted a sample I replied with two samples that I wanted. The samples that I wanted were Happy Hippy and African Paradise, a body conditioner and a body wash. The sample pots are a lot smaller than the other locations, like Santa Anita, and they don’t even fill them up. To be able to try the product, you need more sample for more than maybe one arm.
The staff at this location is also not ad friendly and helpful as other locations. The store itself is small like any other LUSH I’ve been to, but it is definitely organized and clean.

Decided to pop into this store after having lunch at Afloat Sushi. It was kinda dead around 2:30pm with only two employees working there. All of a sudden, by 3pm, a rush of people came in and so it got packed all of a sudden. I was pleased to be able to browse around the store without being bombarded by LUSH employees. Though at the same time, it would have been nice to have another employee there to help out with either samples or ringing up the register.
For this place — sample pots here are smaller. At Santa Anita Mall in Arcadia and Glendale Galleria, you get bigger sample pots and friendlier employees. There was this one red haired, tattooed staffer here, who rubbed me the wrong way. When I first came in, she eyed me up and down, but didn’t offer and help or acknowledgement, and when she was filling up the water bowl, she kept staring at me and it weirded me out thinking she needed to get something from undeneath the cabinet to where I was standing or looked at me like I was gonna rob the place or something. That was until she finally spoke and asked if I needed help with any hair care products.
Overall — two stars for this place — 1. cuz they had the «New» Shampoo Bar in stocked and 2. Cuz Shelly the manager was able to get me my samples I requested. Otherwise, I’m good at Santa Anita and Glendale Galleria.

Gentlemen, if you are married or in a long term relationship, this is the right place to go to spoil your significant other. Valentine’s Day, birthday, anniversary, fights, this is where you go to please that person. Spoil your lady!
Although they also carry men products, so you can spoil yourself and smell good for that lady of yours at the same time. Lots of choices and the associates are very helpful at giving advices or suggestions based on what you’re looking for and who it’s for.

I had a so-​so experience at another lush at the Gardenwalk, so I was a bit apprehensive walking into the Pasadena location. I was greeted immediately by an employee (Amanda!) and after explaining my troubles with dry hair and delicate skin, she recommended two products. I got the Aqua Marina (with chamomile, for delicate skin!) and the Fair Trade Honey shampoo. I regret getting the sample sizes, because these products are now a part of my daily beauty routine! The Fair Trade Honey left my hair smelling AMAZING and soft and bouncy; the Aqua Marina leaves my face with a smooth, fresh scent.
Thank you so much Amanda! This is now my favorite lush location, and I’ll definitely be back to stock up on full sizes of the products!

Oh how lovely that I actually stumble over this place in old town. Didn’t expect to see it or know it was there! :)
Greeted by the lovely staff there, I knew what I wanted, got some wonderful hand cream that helps keep the dryness away after washing your hands.
My new obsession was this lip gloss that had a tint of color to it and in a cute container, been using it ever since I bought it. Gives your lips a tint of color, smooth, doesn’t clump up and smells fabulous!