Mr Tire Auto Service Centers

We service 35 to 40 cars a day. Sad to only see 8 reviews. I will ask all of our customers to go onto Unilocal and write reviews. We treat everyone’s car as if it were our own. I am the store manager, Robert Lewis. My office number is 410−439−2477. My cell is 443−474−4379. Call or text anytime. We are serious about customer service. And servicing your car. Period.

I called this location for a quote on four Tires for my 2011 Santa Fe. I was told a pretty reasonable price compared to the other 2000 places I called. The very nice gentleman on the phone (so sorry I did not get his name) took all of my information and was supposed to enter it in the computer. However when I arrived for my appointment there was no record of me calling and the price was different, I talked it out with the man at the desk and was able to get back to the original price. I leave my car there, get a call a couple hours later that they actually only have two tires not four. Okay do the two today and i’ll come back next week for the others. When I go to pick the car up he says we will have the tires here mid week. I called Friday, two days later then he told me to follow up, and no they do not have my tires, and «didn’t even know they needed them» So then the man says our other location has them, you wanna just go there? Why I don’t mind driving the extra few miles, don’t you think they could’ve made some attempt to get the tires for me as they said? Overall they did not seem to have it together at all.

Wish they would bulldoze this building and put up something better like a manure plant. Seriously this place is terrible. They had ONE JOB which was to install two tires I provided and completely messed that up. They scratched both of my rims and the tires were unbalanced when I left. I called and complained to which they owned up to at first but then later stated «we know we are at fault but don’t feel we should be obligated to pay for repairs.» To which I responded by serving them with papers. I’ll be seeing them in court! Save yourself all the time and hassle and go someone else. ANYWHERE ELSE. unless your goal is to damage your vehicle or render it unsafe for travel then by all means proceed to go here for service.

They do not deserve one star. Took my car here for repair. Charged me nearly $ 700 dollars and within a month I had the same problem occur. They then said it must be another issue instead of owning it. Problem is, 2 weeks of sitting in the shop they were still unable to find the other problem. Ended up taking it to the junkyard and buying another vehicle. Would highly recommend you avoid them at all costs!!!

I was told my oil change would take 1.5 to 2 hrs, it took over 3. I was told the price was $ 36, they charged me almost $ 47. Wish I had read the reviews before I went there.

I had my tires delivered here after purchasing online from ‘TIRE​BUYER​.COM’ and they had a $ 66 mount/​balance special arrangement with Mr Tire. I also got an alignment done. They werent busy and told me it would be about 2 hours. They went alittle long 2.5 hours but the big surprise came with the bill. It was about $ 50 higher then i expected. I got them back down and took my old tires home… which they will charge you for and then turn around and sell them to a used tire wholesaler.
They had a decent waiting area.
I took a star off for a crusty old worker smoking in the lobby. Get with the program buddy!

Find someplace other than Mr. Tire on Mountain Road in Pasadena Maryland. They installed four new tires on my van, and the van then started vibrating when I drove it away. I took it back to them and they re-​balanced the tires, but then the car still vibrated some. So I went there a third time and left the car with them overnight. The next day they said they had done everything they could, and if it still vibrated it was not the tires causing the vibration. I drove away and the vibration was better, but still noticeable between 55 and 65 MPH. I was fed up with them and never went back, and drove the car for 17,000 with the vibration occurring at highway speed. Well, this morning a rear tire exploded while I was driving on a highway. I put on the spare, and lo and behold I now have no vibration whatsoever. So it was that tire that was defective. I went back to Mr. Tire today to tell them what happened. They wanted to sell me a new tire. Do yourself a major favor and go elsewhere.

My mom got a quote for tires online and made an appointment. Mind you, they had to stay in the shopping plaza while they waited for her car to be done. After 1 ½ hours later, the car wasn’t even started on — SO WHY MAKE AN APPOINTMENT? On top of that, they gave her an estimate for a few hundred more than what she priced online. Oh, and it is so fun to deal with someone who is rude and non customer friendly. This place must be a hit or miss because I know someone else who didn’t have a problem getting tires, which is why we went there.