Pasadena Parking Office

If I could give this place a 0 star review I would. Staff is LAZY and inconsistent. City of Pasadena should hire more competent staff. Shame on them.

The Fat Latina woman whatever her name is needs to be fired (they didn’t want to give me her name). How can a worker that’s hired by the city always be rude snobby with horrible customer service skills be working for our city dealing with our residence to our city? This moron needs to be fired retrained or get a reality check just because of her rudeness with the customers. Do us all a favor if your not happy with your job get another job, something that doesn’t deal with people. Never greeting customers smiling at customers no enthusiasm. This is no ok I’m spending my time and money for attitude and unhelpful workers noooo this needs to be brought up to their attention asap the mayor the city who ever!!!

I understand that every year at the beginning of the year, the sad people who unfortunately lead unfulfilling lives working at the parking office have to deal with annual overnight parking permits. It’s a tedious process and I’m sure no one who works in there likes dealing with all the upset pasadena patrons who have to wait an hour until their number is called to deal with their permit requests. However, shame on you city of pasadena for hiring the woman who helped me today, Carolina. She is a bitter, rude broad who clearly hates her mediocre job and she will give you all the sass and is completely unhelpful as well. Apparently I didn’t bring in the right paperwork with my receipt of purchase and she was so snobby about it. When I asked if the receipt on my dashboard at night would suffice and not get me a ticket, she laughed at me. I can’t imagine why the city would hire a rude employee like her and then use her as a direct person we deal with face to face to get our issues resolved. She was an awful human to see at 8:30 in the morning.

I received a parking ticket on the fourth of July for parking overnight on the biggest drinking day of the year. I left my car on the street, because I drove my drunk friend home in his car. Whereas neighboring cities relax restrictions on parking on this day, these guys are hell bent on revenue enhancing.
When I went into contest the ticket, the heavy set gentlemen told me a whopper that if he grants me exception, he won’t be able to feed his family. What a liar. He had plenty of food stored up.