Stairway to Heaven Spa

I read her good Unilocal reviews and decide to see her. She is so knowledgeable about skin and has years of experience. I enjoy having facials and have had many over the years. I do believe she has been the best. If my schedule would allow it is would get them more routinely. I have now been seeing her for over year. Great product, great skin skin care, she is deserving of the great reviews.
** street parking only **
*. Leave phone messages, she does not have a receptionist *

I must start this review by saying that I can only review Shirley as a person and not this business, but she has easily earned more than 5 stars in my book.
I purchased a gift certificate here for my girlfriend with the intentions of sending her to a massage spa. My girlfriend pointed out to me that they don’t offer massages and there wasn;t really anything at the spa she wanted. I called Shirley to explain my situation, and Shirley not only did all she could to ensure my money was refunded, she made multiple attempts to be in touch with me to make sure that I wasn’t dissatisfied. We had some connection issues, what with being on different coasts, but by the time we were able to talk, Shirley made it clear that what she wants more than anything is to treat someone as she’d want to be treated.
I can’t speak for too many spas. I know most places are sticklers with gift certificates, usually situations like this end with «too bad, you should have done more research before you purchased» and it is so so SO refreshing to know there are people like Shirley out there who don’t want you to be stuck paying for something you ultimately didn’t want. Shirley and I were able to work everything out and she is just such a lovely person. Her concern for my satisfaction was the primary focus of every conversation we had.
So while I can’t vouch for her services, I would recommend her to everyone based solely on the fact that she’s the type of business owner that’s becoming so increasingly rare, the one who ultimately cares more about her customer’s satisfaction than anything. Hell, it’s rare to see a PERSON like that, let alone one who owns a business. So please, if you can take anything from my review, let it be the fact that Shirley is the type of person whom I would like to do business with, the type of person I think all people should do business with, and most of all the type of person who deserves your business.
Thanks again Shirley! It means a lot to me that there are still good people like you out there.

Shirley is amazing at her job and as a person. She works hard to personalize the services directly to your needs without upselling or secretly charging you beyond the base price. She doesn’t push for additional appointments or to sell her products (which I bought on my own because everything was so good).
I had the microdermabrasion done and it was wonderful. She checked in on my comfort and gives you massages during parts where you’re just waiting for the steam or mask to finish. I told her I like natural stuff so she used her organic products on me.
100% recommend!

I was a bit disappointed after spending $ 135 on a facial. Shirley is nice, personable and genuinely caring but aside from extractions, a nice arm and leg massage and some basic skin care advice, she didn’t do much for me. The product she put on my face was extremely irritating and itchy. She removed it when I complained but it still continued to itch well after she took it off. When I left my skin felt dried out and continued to irritate me even the next day.

Shirley is the most experienced, knowledgeable and skilled esthetician in the world! I have been a client for several years and have always been absolutely and completely satisfied with all the treatments I have received from Shirley. Her touch is firm and vigorous which always leaves my skin looking and feeling extremely clean and vibrant.

I made appointment and twice I’ve been cancelled, until today I haven’t receive a call back to reschedule.

I’ve been going to Shirley for almost two years now. I can confidently say that this lady is one of the best in the area. She has the knowledge, skill, and professionalism that every estheticians should have. She’s been struggling with her health due to personal issues. It forces her to be out quite a lot recently. I had to reschedule for the third time after she called me to let me know she fell off the stairs at home a few days ago. I heard some clients left her. I wish they would remember that we are all humans and we have our struggles. Be a little more understanding. By the way, facial results are not immediate. You WILL notice improvement only if you are a consistent client.

I have done few facial treatments here because I have a gift card. The facial treatment wasn’t too impressive, not as good as what the other good review says. I think it has good review because Shirley talks sweet. The business is in a tiny room, shares floor with a hair salon. I bought few hundred facial products after treatments and recently I found I can buy them much cheaper on Amazon. I don’t think it is worth for the money and timing.

Called this place twice, two weeks apart, left name and number slowly and clearly since no one answered, never got a call back :(
I love Eminence products and based on the rave reviews I thought I could really enjoy this place. I understand they are busy but if they aren’t accepting new clients indefinitely maybe they should say it in the voicemail.
Bummer.

She is the best there is! Extremely knowledgeable and passionate with a motherly touch and beautiful aura. I’ve only went to her once, but I am for sure becoming a regular. If you want to see a difference in your skin and experience ultimate relaxation, you must see her!

Shirley is AMAZING. This review is long overdue, but I’ve finally got around to writing about not only the wonderful work she does, but also what a great human being she is. I’ve been to a LOT of dermatologists/​skincare specialists, etc. and Shirley by far has been one of the most thorough and informative. Even when telling me about concepts I thought I already knew, she is willing and happy to explain the science behind your skin and how various chemicals work with your skin. I’ve received some peels from Shirley for acne/​scarring, and each time she has explained step by step what is happening, while always checking at each juncture how I feel after the last application.
My skin has since improved, and I am continuing to work with her as funds allow :) She is also aware of cost to her clients, and suggests ways to improve your skin without breaking the bank.
She takes the time to truly explain everything in detail, and doesn’t gloss over things to just get a point across. She makes herself available to her clients when they need her, and makes it clear that we can reach out to her if there are any issues with our followup skincare. She is encouraging and authentic, and goes out of her way to make things work — she has worked with me to schedule last minute appointments, and since she knows I live about an hour away, she makes sure I get the most out of each visit.
Above all, Shirley is a warm, bright, and giving spirit!

I don’t like raving about things until I’m completely sure. That said, I thought Shirley did an excellent job overall. I came in for a microdermabrasion about a week ago and, after talking to her about what I want out of the facial, I decided I wanted to come back for a peel.
The microdermabrasion had awesome results right after, but, today, my skin looks like it did before I went in for the facial.
She did not force products on me and made sure she was concentrating on the task at hand.
I’m definitely going back, but it’s still too soon to say I’ve achieved the results I want.

Today I experienced my very first chemical peel. I went in to see Shirley after seeing some of the results of her work on Unilocal.I was more curious to see if she worked on African American skin. I needed a facial and so did my husband. She talked to us both to find out what type of results we were expecting, she then offered what she thought would work for both my husband and I. She sold my husband this roll on cream that had shown great results for his ingrownen hairs. She did the patch test for the chemical peel, asked me a few questions. Gave me awesome advice (use sunscreen and stop picking at my bumps), easy right? She had a high level of knowledge about skin. She knows the phases that skin go through. I trusted her from my first visit. I posted pictures of my before chemical peel. And I Will post pictures of my after in two weeks from now. I most appreciated that she is not just an escethcian but she also keeps growing on her knowledge. I am coming back. My next appointment is already scheduled for next month. I have picture attached in the images section

I haven’t actually visited Shirley yet but I’m already impressed. I spoke to her over the phone two days ago to setup an appointment for possibly a peel. I told her what my concerns were and why I think i need a peel instead of just a facial: mostly because of discoloration and enlarged pores. She then asked me a few questions such as if I use sunscreen and exfoliate on a regular basis. I told her yes I exfoliate and use sunscreen when I remember to but I have really sensitive skin. She then immediately said, oh, do you get those little under the skin bumps often? I was thinking, «Hey how did you know that!!!» I can tell she really knows her stuff and she is very thorough in explaining things. I’m going to see her on Sunday for a patch test and then the following Sunday for the actual peel. I’ll write more after the procedure is done :)

I LOVE SHIRLEY! I’ve been to her twice, each time with a major skin catastrophe and she is amazing at fixing my skin. The spa has this calm and soothing feel to it which I love. But what I love most is Shirley. When I met her I instantly liked her. She was warm and friendly and made me feel comfortable to ask questions or make requests. Shirley is extremely customer service oriented and works on you the entire time.
She always has great recommendations for products and goes out of her way to make sure you have an amazing experience. Shirley is warm, friendly and knowledgeable about skincare. I highly recommend her.

This place is the best kept secret in beauty. Who knew that there was an actual solution to problems unsolvable by every other method! Thank God for STH Spa and Shirley (the woman who makes it all happen)!
THE ISSUE:
My skin has been breaking out in a disgusting, embarrassing, non-​stop way. It was actually leading me into a depression of sorts. The blemishes were not manageable, treatable, and a diagnosis for the onset was unclear. Covering them heavily became my only option, leaving me feeling like I should be working at a MAC counter, rather than being the fresh-​faced beauty that I have been my entire life. Honestly, I tried everything… spending tons of money with never a solid result. Finally, a girlfriend (and makeup artist) of mine recommended Shirley and gave me hope! I’d been through plenty of peels and estheticians, but I was promised that if ANYONE could solve this, it’d be Shirley.
THE TREATMENT:
Well, as soon as we did a patch test for a PCA peel, she basically diagnosed my case on the spot. She asked me questions that no one else had asked! She explained the problem and we both agreed upon a plan of action for the solution. It was the first time that I actually felt like «this might just work!»
I’ve had 4 PCA Acne peels with Shirley and I can say, with tears of joy in my eyes as I write this, that my face looks like me again! It’s definitely a process and you must do your part as well (daily exfoliation, sunscreen, etc). The peels themselves are not of the relaxing nature, this isn;t a facial! But, Shirley will continually check your comfort levels and work with you to ensure you are going as deep as you can! She wants your skin to be perfect, too! Oh, and coincidentally, wrinkles, lines and deep melasma have diminished as a result of the treatments, too!
THE EXPERIENCE:
Shirley is a doll in every sense of the expression; she is adorable, lovable, and you just want to hug her! From her warm and caring tone, to her excellent knowledge and passion, you can put your skin in her hands with 100% faith. The room in which you receive your treatment is dimly lit and smells aromatically peaceful. Shirley will give you the best and most HONEST treatment possible. There is no hustle or lack of integrity with Shirley. Also, Shirley is always at the forefront of skin education.
OVERALL:
Please see Shirley if you want to see results. If you feel hopeless (as I did), you NEED to see her. You need just a bit of patience and good things are guaranteed to come! I cannot recommend her more highly.
DEFINITELY GO TO STAIRWAY TO HEAVEN SPA FOR ALL OF YOUR SKINCARE NEEDS!!!
xo–
andrea

As soon as I got engaged, I spent an entire year searching for the right skin care specialist. I’m lucky that I’m not born with a bad acne problem. I have normal skin with an oily T-​zone. However I still get clogged pores and pimples just like every other ordinary person. I tried European facials at different spas. Some of them made no difference on my skin. Others make me look like I had a bee sting after walking out of the spa. What’s the point of spending $ 60 on a European facial if it’s not going to make a difference?
I decided to give Stairway to Heaven Spa at try. Look no further. I tried the «Signature» Microdermabrasion Treatment by Shirley. After a couple of treatments, my skin was picture perfect and flawless! Shirley studies and trains with the best. She can recommend what treatments, cleansers, and washes that you need for your specific skin type. Out of all the places I’ve been to, her skin treatments actually do work and make a difference in my skin!
I know people who spend hundreds of dollars on skin care products every year. Their skin is high maintenance, and they have no idea that some of the products that they use might damage their skin. Shirley is my best kept secret! In between treatments, I just wash my face with a gentle cleanser, benzoyl peroxide wash, and a Dermatologica skin prep scrub. Even my make-​up artist for my wedding was amazed at how smooth and clean my skin was. I always look forward to every upcoming appointment that I make with Shirley because it’s so relaxing and makes you feel like a new person. Shirley loves what she does and is a pro at it. Stairway to Heaven Spa is worth every penny!

I first went to Shirley for wax before my wedding. BEST WAX EVER! She is so meticulous and doesn’t miss a thing. She even lets you double check to make sure she didn’t miss a single hair. During my visit she also helped me prevent a giant zit from forming on my nose as an added bonus :).
I moved to New York last year for grad school and my skin broke out like crazy. During my first visit back to LA I called Shirley for an appointment and she recommended a peel. BEST DECISION EVER. I’ve had 2 peels since then and now have been able to get regular non-​peeling facials. (see pictures!) She saved my face!!! Now she’s the first person I call when I book my flight back to LA and she goes out of her way to accommodate me.
Shirley doesn’t push products on you and only recommends what will help. She makes sure you only change one product at a time to make sure it actually works! I now use the Sanitas Milk and Honey Cleanser, Eminence Strawberry Rubarb Dermifoliant, the PCA Acne Cream (spot treatments), PCA Pigment Gel (to fade the acne scars), Eminence Sun Defense Minerals #1, and my own moisturizer.
She (and her product recommendations) are well worth every penny!

So I’ve been contacted by a few Unilocalers who are wondering if I still get peels… The answer is yes and I posted some pics to show how my skin has progressed.
The prognosis on my skin is, I still get acne, but what you see is a huge difference between the bulging redness of my acne to now the very subtleness of the coloring and pigmentation on the skin. the nice thing is now, we don’t do as many peels as often b/​c of how effective the treatments have been from the past and I hardly wear coverup to disguise it b/​c it goes away in a day or so.
(APPLAUSE: THANK YOU SHIRLEY)
Please note again, I’m not a model, these are not beauty shots and I cringe to take these painfully accurate pictures to show the results can go far after peel treatments. Enjoy my pain…

I am so happy that I’ve found Stairway to Heaven Spa! Shirley has done wonders with her chemical peels! My skin was really bad with constant break outs and very uneven skin tone. If you are looking to clear your skin up and not have to wear makeup, I suggest you call and make an appointment. I am so happy that I did!
I posted some pics of before and afters. The proof is in the pudding!