Starbright Dental Ofc

Worst dental experience ever. Navarro pulled out my wisdom teeth, and it was the most painful and brutal experience. I’ve had wisdom teeth pulled before, by my family dentist in India, and it was a completely painless experience. This guy is a butcher in comparison. I bled profusely, and was in extreme pain for days afterward. To make things worse, he was out of the country immediately after the procedure, and when I called the office for follow-​up care, no one answered. I had to find someone else to fix the damage he’d done. Do yourself a favor and never come here.

I saw Dr. Navarro a few months ago after being a patient of his for about 6 years… and was straight-​up LIED TO. He said I needed to get a upper back molar pulled out and a bridge with a (surely price-​y) prosthetic tooth in its place. He claimed the tooth was infected but I did not have any pain so naturally I went for a second opinion to a dentist near Huntington Hospital and was reassured my xrays looked great and no tooth-​pulling was necessary. Its been about 8 months now and I still feel fine with all my molars.

I went there in 2009, they found a cavity in my UPPER teeth, but convinced me to have crowns put on the lower teeth first not even addressing the cavity. I had such a BAD experience that I never returned. I agree with ALL that Matthew H. said. Beware!!!

I have been taking my daughter, now 10, to this office for 2 – 3 years with no issues other than the scare tactics used by the traveling orthodontist that comes there once a month. However, this last time Dr. Navaro used the most offensive «bedside» manner when trying to give my daughter back of the mouth x-​rays. She gagged on the tool and he continued to force it eventually asking me to leave and while I stepped behind the wall, threatened her, «If you bite me I will charge your Mom a lot of money». She was in tears and called for me. I asked him to stop which he did with no apologies. We will not return!

I have been a patron of Starbright Dental since it opened a few years ago. Israel Navarro is the most thorough and gentle dentist I have ever had. He asks if I am doing alright regularly during procedures and has never hurt me. When I leave his office after cleanings, my mouth feels clean and teeth are well polished– as it should be.
He also removed and repaired my old fillings at my request. The work he did was stellar and I have never had a problem. His office is clean, comfortable and the equipment is top of the line. I ask him lots of questions and he takes the time to answer my questions, and show me images of what we are discussing. His staff is very professional, they always call to confirm appointments and I’ve never had to wait more than 10 minutes, even if I was late.
I would recommend him to anyone, and regularly do.

Do yourself a favor and avoid this guy.
First, the timing:
We had to wait. Lots Despite having appointments there were huge delays. We sat in the lobby for a very long time. I personally sat in the dentist chair for almost 30 – 45 minutes before any procedures started.
Next, the cleaning:
My wife and I had a cleaning here and it was the worst either of us ever had. We walked away still feeling the «fuzziness» on our teeth that was never there following other cleanings. There was a lot of talking between staff and many interruptions so I am guessing that is the reason for the shoddy job. We later learned he was in a hurry because of a vacation he was getting to.
Then, the dental recommendations:
This guy said I had to have many cavities filled and there were about 8 fillings he claimed had to be replaced by law. All of these «recommendations» were false according the two other dentists I have been to see. The fillings were not what this guy claimed they were. He also insisted that I have some rather intense cleaning procedures that were, once again, not necessary and merely cosmetic. I guess if you are a model, someone obsessed with their appearance, or something similar this is your guy.
Finally, the dental procedure:
He tried to combine fillings and a deep cleaning in one procedure. It was horrifically painful. He just essentially said I was being a baby. So I just gripped the chair arms and endured. The procedure took forever and this guy didn’t say barely a thing through the whole procedure. Dentists usually at least tell you what they are doing or they are commenting on something but not this time. As he rushed off he said the pain would go away…
IT DID NOT!
I spent 3 weeks in agony. I couldn’t chew, I could barely drink, I was kept awake all night, and I couldn’t focus all day. He went on vacation and I couldn’t get help so I went to the hospital where they gave me 1000mg Ibuprofen. My doctor later had to prescribe more with directions to take the stuff every 4 hours and I did too. The pain was too much. The dentist finally returned and he wouldn’t offer any excuse or support. He did put some sort of coating on my teeth that lasted all of an hour and did little to help. He made sure I knew I was just being wimpy and whiny and that I was keeping him from his assembly line. This was horrible!
These people kept calling me to come back so they could do more damage. He really wanted to «fix» those fillings that other dentists said weren’t necessary.
I will admit that his receptionist and a few of his assistants are nice and friendly. I won’t slight them for this. It is all the doctors pitiful personal skills at fault here.
As an update, I just called them to get my x-​rays from 2 years ago for my dentist since they did the last full mouth x-​ray. I was very polite and, once again, I was made to feel like this was a horrible waste of their time. I had to call twice to give them the new dentist’s address and there was no confirmation they even got it correct. The scoff from the guy on the phone at the end of the call was enough to sever this relationship for good.
Guy on phone: Do you plan to return?
Me: No thanks. I am good with this new dentist; thanks.
Guy on phone: Pfffff… {mumble}have a nice day…{mumble} {click}
Why would I want to go back?

Super friendly staff. Dr. Navarro is very light with his hands unlike other dentists I’ve been to. Their facility is clean and comfy. Their front desk receptionist «tita» (auntie in Filipino) always makes you feel right at home. I’d recommend this dental office to anyone.

Recommended dental clinic by my sister. Great and skilled service. Very affordable dental care which caters to private and insurance holders. Courteous and cheerful Filipino staff. They even give you a free toothbrush, toothpaste and floss after your scheduled cleaning. I will definitely return here.