Super 8 Pasadena/La Area

Pretty happy the room has safe, fridge, microwave, TV, wifi, iron, ironing board, blow dryer… But fridge didn’t work, wifi gets pretty slow at times/​you have to restart! Safe didn’t work, old fashioned kind, ironing board looked super dirty. Otherwise the upgrades to the rooms look pretty nice but bathrooms are old and carpet seems pretty old, don’t feel comfortable walking on. Even with the complaints, I would still stay here again. Good price, hopefully fridge will work next time! Great location! Pet friendly and some smoking rooms!

New furniture in rooms look amazing. This place has done alot of remodeling over the months. The staff is great and the rooms are affordable. Most bang for your buck

The room was clean and motel was pet friendly as I needed.
(The motel DOES allow pets, yes, however, they DO NOT have any alloted areas for pets to be walked, rest, etc. In fact, all floral areas and trees are cemented in, with approximately 6 – 12 inches of soil around the planter so any pet wishing to even sniff the area couldn’t. They may ALLOW you to bring a pet, but it is hardly ‘pet friendly’.)
When I reserved the room on EXPEDIA I was quoted one price for a 2 nite stay and booked room. Since you choose the amenities you need on EXPEDIA, and that is after all their business it would seem to be reasonable to assume any quote they give you would be a TOTAL price. If there were any «Pet fees» that EXPEDIA (being in the business of quoting hotel room rates and all) would be aware and factor that into the quote.
So when you show up for your reservation and the night clerk advises you of an additional $ 30 fee per night you question it because you think the clerk is trying to put one over on you. I showed him my reservation form, but her refused to accept until we agreed to the higher rate, claiming Expedia is a third party and doesn’t know their policy and for future reference I should always call straight to hotel for reservations. (WTH? Isn’t that what these agencies are for?)
Clerk then «does me a favor» of waiving $ 20 off the fees, but I still never really believe that a company as large as EXPEDIA wouldn’t know that someone would have to pay a fee to have a pet in their room, and them quote it!
The room was clean, parking ample but construction was going on so front driveway was out and there was no detour sign on the side street BEFORE the motel which is where you need to turn to gain access, so then you pass it, and have to go all the way around the block to get in.
Comfortable bed, working microwave, coffee maker, and refrigerator. Large screen TV and plenty of cable television.
All in all just OK. Reasonable prices, acceptable accommodations.
The experience left me with the feeling I was being taken advantage of.
(Complaint filed with EXPEDIA to cover my bases and verify whether they quote entire cost.)

Night shift front desk person was not very welcoming. Morning front desk person was much better. Hate the fact they make you pay a ridiculous amount to have pets. Room smelled really bad and had bedbugs (yuck). Won’t be staying here again.

I stayed here with my friend while she was visiting from out of town. I’ve stayed here once before as well, before I knew what my personal standards were for hotels. I did have a comfortable stay and the staff at the front desk was very polite and got us in our room rather quickly.
The room was big with lots of drawers for you to put your clothes in, room was clean and sheets were clean. Only thing I will complain about is the carpets looked a little worn, I had difficulty using the remote for the t.v., and the refrigerator was not plugged in when we got there. There were also only two outlets in the room, which makes keeping your alarm close by almost impossible. Couple of small fixes, but it’s a good value for the price!

I was at the front desk asking about the rates and asking if they had a AAA discount, the manager/​owner raj stepped in out of no where and almost was mad that I asked about that! He kept on saying you can stay across the street which is a rat hole where prostitutes stay at. I was forced to stay here because everywhere else had no vacancy. After he was rude and showed absolutely No customer service skills whatsoever I got a AAA discount and booked the room! For one room it’s 100 spend 10 – 15 more and your in a more quality of a hotel! I was forced to stay here as I had no other option… Hope this guy goes out of business bc his attitude sucks! Also people are right there are pimps and prostitutes that stay on this side in the hotel as well! BEWArE and God forbid you ask about AAA

Had a good comfortable stay!!! Near to the pasadena convention center!!! Enjoyed the continental breakfast. Highly recommended !!! Will visit again

DO NOT STAY AT THIS HOTEL. The staffs here are awful. They need to be fired and hire new employees. I called 2 weeks ahead to cancel my reservation, but they didn’t do it properly so it end up costing me $ 229 a night. I called them again on my reservation day since I received an email from my bank about a hotel charge on my card, which I was surprised since I already cancel it. I told them what happen but they weren’t helpful and charged me the 1 night since it not within 24hrs notice, so I was like whatever. I asked them to cancel the next day and guess what? they didn’t cancel it. So I called them again and they said «there was nothing they can do»… What is this !!! They robbed me out of my money just like that! because someone they do their freaking job right. I don’t even how I can fight this !! I pay with my check card.
READ THE REVIEW BELOWS AND AVOID THIS MOTEL !!! OR YOU END UP BEING A VICTIM.

Gross. The pool is advertised to get you to buy a room but the pool is so DISGUSTING! So fckn dirty!!! It’s just gross & ridiculous!
I asked about a pool before I purchased the room so my kids could swim and when I went to the pool with my kids all dressed up & ready it looked like it was diseased! Please save your money & go somewhere else

Bed bugs no kidding!

Decently sized rooms, clean room upon arrival.
Ample space, table and chairs available. There were a few things that didn’t work.
Tv worked but the fridge wasn’t working, microwave included as well.
The bathroom was well stocked with towels.
I had to personally change the toilet roll, not sure if that is normal.
Bed was comfortable and cushiony.
This hotel also has a pool of you want to take a dip.
Options of smoking and non smoking rooms available.
Breakfast is available from 6am to 10pm.
The choices for breakfast are Waffles, oatmeal, cereal, cinnamon rolls, Coffee, hot chocolate, orange juice and apple juice as well.
Staff is friendly and accommodating to your needs.

Room was ok! Shower was very big (no tub), shower head was in a wrong spot so floors get very wet because of the splash! Toliet was right by a door, that if you are sitting and somebody accidentally open the door your knees will be hit… They should have put the sink on that spot instead on the toilet seat, no counter space (as in!) on the sink. Laminate or vinyl flooring (wood style) no carpets (which is good) beddings are not those old style, which is a plus because I hate those, it seems or feels like it’s so dirty. So it’s good that this particular Super 8 is catching up with the other hotels/​motels with the beddings.
Breakfast was just basic, grab and go! There’s like 3 tables, very tight area!
WIFI… If you are big on WIFI use (like my kids) DO NOT BOOK THIS HOTEL! It took forever to login or get connected (even called Alex, the receptionist to see if it’s working and he said it is), after we got connected, it took forever as in forever to load! As if it’s not working! Wasn’t able to view anything, facebook did not even load, tried google and it did not even got to the first screen, no yahoo… We got NOTHING from this WIFI! Not even a 1% satisfied!
Btw, room was kinda noisy too, u can hear everything, footsteps from upstairs, shower from the next room, people passing by… Etc.
Location was ok.
Would I stay again… Probably not!
Payed almost $ 100 for 1 night

The room was very clean. The room had a flat screen TV with cable and a refrigerator/​coffee maker. We arrived an hr early to check in and still got our room. Near the freeway and metro goldline station. Great room for the price!

We had a nice clean room.
The beds were comfortable.
Pool was nice.
Price was reasonable.

I’m pretty sure Fred Flintstone ’ s bed was more comfortable. When we got to our room it was hot and smelled like mildew. The tv did not work at all. Overall the room served it’s purpose. I needed a place to crash for one night after a concert. This was it. Would I stay here again? Probably not.

I don’t see why all the bad reviews for this hotel! This was not our first place to stay, as we waited until the last minute to hook a hotel (we wanted to stay in downtown LA but instead had to settle for Pasadena)
The hotel was very clean! That is the most important aspect for me. They had a pool. I did not swim as we went to the beach.
The price of $ 94 a night is very reasonable for any hotel, let alone a few minutes from downtown Los Angeles.
It is conveniently located right off the freeway.
Overall, the best hotel for the best price in the area

Ok. Now where do I start. Me and my companion have stayed here a few times before and never had any problems. We were very satisfied with the customer service and the rooms/bed…but tonight is a whole other story. Im obviously more than dissatisfied with the service and accommodations if im sitting here writing this review instead of enjoying my stay. We paid $ 94 for a single bed room that we werent even In for an hour. When my companion sat in the bed, he realized it was very hard… it was like laying on a box spring… having stayed here a few times before, we know this isnt the case for all their rooms. I myself suffer from sciatica and he also has back issues. We called down to the front desk thinking we were gonna speak to a reasonable human who would understand that there is medical issues involved and help us to another room. We asked to get a different room, even offered to pay the difference to get a two bed room since he stated there were no 1 beds available. Instead of a human, we quickly realized we were dealing with a cold heartless being named Ignacio who had no regard for others. Why he is in customer service or even a manager says a lot about the owners of this place. After much conversation, he finally said yes to upgrade for the $ 11 difference, then he called right back and raised the price to $ 30 more. As my companion was on the phone with him trying to see what had changed since the last phone call, we had 2 incidents happen. An unleashed dog came running into our room… mind you we are on the second floor and the second incident was that we realized that we are in a smoking room and the smoke detector in the room isnt working. Both issues were voiced to Ignacio and ignored by Ignacio. The only reason we are staying the night is that I called around and there are no other vacancies for the night. If we wanted to pay $ 130 for a room, we would be at the Hilton or something… Not the super 8. So ill end this by saying, if u wanna pay $ 100 to have ur medical issues ignored, safety issues ignored and have an unleashed dog run into ur room while the manager is demeaning and berating you over the phone, then go to the super 8 and make sure Ignacio is working… He will make all these nightmares come true for you.

I had been using the Motel 8 Pasadena to avoid staying out some place further. Up until Sunday, February 23, 2014, I dealt with a night person named Ming who was ALWAYS helpful, knowledgeable and an overjoy to see.
On Sunday, I thought Ignacio was a good guy, but when my friend went to wash clothes, mine and his, the dryer broke down and we got NO HELP WHATSOEVER! I had to call the cooperate office and complain. I understand now that my patronage is not appreciated, respected or even cared for. It was their dryer that broke down, so I am offered to turn up the heat in the room and hang stuff all over the place. On top of that, I have a broken leg with 15 pins and walk with a quad cane!
Ignacio obviously cared less and joyfully handed me the phone number to the General Manager Raj Rhakta. It is painful enough to be so helpless with this problem, but I must thank the Motel 8 for making it a true handicap for me. The treatment was beyond vulgar, it was personal. Stay away from the Motel 8 on Colorado Avenue in Pasadena.

I stay here every year. All I want is cheap and clean, and I’ve always gotten that. The floors are wooden, not carpeted, which I think is a big plus for cleanliness. In-​room appliances (microwave, fridge, iron, ironing board, hair dryer) always seem new and clean. Sink, tub, toilet are always sparkling clean. No complaints.

Exactly what you pay for. Retro colors, but I didn’t feel unsafe at all, regarding to previous comments. Pasadena is a nice and quiet area.
The motel was a little far from hot spots like Old Pasadena, but it was a good price in a good area.