True Blue Maids

I didn’t have a problem with TBM, I found the staff very friendly and Lynette very helpful, until I approached her about the fact that her maids damaged a fairly new rug in my house. The vacuum chewed up the entire corner of the rug to the point where it can’t be repaired. When I brought this to Lynette’s attention, she said that her insurance (which she boasts about on all their advertisement) actually ONLY covers repairs! So not only did she insist that I still pay her the full amount I owed her, but she was very rude and unprofessional on the phone (when I refused to waste anymore time on the matter by letting her come and take pictures for an insurance claim that only covers repairs for an irreparable rug). Must have caught her on a bad day, but there’s never an excuse to treat a customer poorly. So try TBM if you like maids who clean around things and you’re okay with insurance coverage that will only pay for repairs on the items they break. Beware!!!
Marie J.H.O.

I consider myself a pretty clean person, but my place needed a deep clean, and man did it get it! The ladies took me to school! I was thrilled with what a thorough job they did in 2 hours, with 2 people, and they were sweating and breathless when they finished. They worked so hard. I think I may have to do this more often… The owner who took my call was pleasant, responsive, great. This was a terrific experience.

House has NEVER been this clean! Wow! We have lived here for over 30 years and I can’t believe how clean every inch of it is and how wonderful it looks thanks to the wonderful gals who cleaned nonstop today. From the moment they arrived they were professional, organized and very very nice! They moved furniture, cleaned the shutters and ceiling fans, the kitchen and bathrooms sparkle. And, they were super nice to the dogs. Great job — we have already booked our next cleaning and we are clients for life! Thank you, Lynn for your great family owned company and your professionalism.

We recently started using True Blue Maids because we have a new born baby. There isn’t enough time in the day for all the house keeping and tending to baby. Lynette setup our service and was very thorough, she gave us her personal cell phone number to call whenever we wanted. The maids are so polite, friendly, and detail-​oriented. We love using their services.

I was in between domestic help and needed interim assistance cleaning the house. The staff at True Blue Maids were reliable, punctual, fast, thorough and friendly. I would use them again if I needed to.

The team are Awesome. They do fantastic job. On time, worked hard, payed attention to detail. Best cleaning service ever. My home looks amazing. I am so pleased and look forward to coming home to my fresh clean home. I can’t say enough wonderful things about them. Nice people — Great service.
I highly recommend The True Blue! Thank you so much. You guys are the best and Number 1.

This is how you run a business. Excellent service, prompt timing, friendly and detailed-​oriented employees. Our house is spotless. Thank you True Blue Maids!

I was very happy with the whole process from scheduling a cleaning to the actual cleaning day. Lynette was very courteous and professional over the phone when I scheduled and answered all my questions fully and respectfully. On the day of my cleaning I received a confirmation text message early in the morning. It was very easy to communicate with the cleaners via text. The cleaners, Spencer and Maria, were very friendly and did a flawless job. I came back in the middle of their cleaning and they were definitely hard at work. I will be using this company again and will recommend them to others.

I was looking for a local cleaning business that used non-​toxic products and hit the jack pot with True Blue Maids. The owner, Lynette was gracious and professional right off the bat and took time over the phone to listen to our specific needs and answer questions (even at 6:30pm!) She also made sure to accommodate our time restriction. We had the deep clean and the result was truly fantastic – from little details to the overall job. Definitely would use True Blue Maids on a regular basis.

My condo smells and looks amazing! Had the ladies at True Blue come in to deep clean before my moving in. They use nontoxic cleaners and cleaned everything! Even moved the fridge to clean under and behind it. I just had back surgery so I am so glad I can trust True Blue to help me get things as clean as I like it. I will be a repeat customer you can bet on it!

Simply amazing and very professional. Never new my place could get so clean. I was planning on a one time cleaning, support after a loss, but will be asking them back. Thanks so much for attention to detail. Taylor.

I’ve been a customer of True Blue Maids for over 4 years. My first cleaning was back when it was mainly Lynette and her husband completing most of the jobs. I had never had a third party cleaning service before and was very concerned about allowing a stranger access to my home unsupervised (as I worked full-​time, I would rarely be home during the services). Lynette was not only extremely courteous but she was respectful and thorough in the cleaning.
As the company grew and additional employees were hired, I had some initial concerns about the new people in my residence. However, Lynette has proven to be an excellent manager and hired trustworthy staff. I have never had an incident in broken items and or any issue with my pets.
I highly recommend True Blue Maids. I recently moved out of state but had I not, I would have continued many more years of service.

Very rude service. I called up recently, and when I called back, the person on the line hung up on me, and then the line went straight to voice mail when I called again.

I needed 2 floor condo in pasadena cleaned, so I called True Blue Maids.
Really nice. they listen to you very closely what your needs are. Phone conversation was very professional yet friendly.
They came out on time. no time wasted went straight to work. I had two hours and they worked that two hours without any rest or break. Cleaners were very friendly and professional.
I was very satisfied with their work. Did a really good job. Whatever they found while cleaning, loose change or other small objects, they would neatly put it on top of a table.
Great job and I would use them again no questions asked.

I’ve tried True Blue Maids since I live so darn close to their office. I gave them a call and I believe Lynette was the one I corresponded with. She was extremely helpful and thorough in going over exactly how much it was and what it entailed. We had to have the cleaning scheduled for when my husband and I weren’t home and I thought I’d trust them inside the house without supervision. I let them know we had a really friendly dog and that he shouldn’t be a problem when they come into the house.
They texted me to let me know when they arrived. For the 2 hours we paid, we had a 3 person crew. They took pictures of the dog letting me know he was safe and they also texted me again to let me know they had left. Talk about customer service! I was really impressed with the way the communication was handled.
When my husband and I got home, our house was spic and span. The showers were absolutely sparkling, the floors were clean and I even put my finger under the shelf of our coffee table and no dust found! Even though we weren’t home to supervise, the work they did was so detail oriented that I couldn’t have asked for better service. I let them know what a great job they did and told myself I would be a repeat customer. Now only, if their prices were a tad cheaper…
But if you’re looking for a honest and reliable crew who works hard to get your house clean the way you want, I say pay the premium and go with True Blue Maids.

Hired the service of true blue maid service and it was exceptional! Two very nice employees came to my grandfathers house, which hasn’t had a good clean for possibly decades and did an excellent job. It’s now about 3 days later and the house still smells amazing. They even got stains out of the carpet which I thought was impossible! The kitchen and bathroom look awesome! Bravo! Highly recommend!

They are good cleaners for a nice price. More importantly, they’re honest and reliable! I had one issue, and that was a maid who accidentally left a wet rag on my expensive coffee table.
What was amazing was that the owners showed up within two hours completely ready to help. They set up everything with an antique shop and had it fixed on their dime. No stress on me, and my table looks the same as before that day!
Highly recommend!

I just had Lynette and her crew come to clean my apartment and it is fantastic! Coming home to a clean apartment after a 14 hour work day was the best feeling. I would highly recommend this service!

I hired True Blue for 3 hours, and my house is sparkling clean. The gals did an excellent job, cleaned the oven & dusted every little knick knack and shelf. Excellent work, made my life so much easier this Spring. Thanks!

I just spoke to Lynnete… albeit I told her that im shopping around, she gladly took the time to explain the business’ approach. quite unique and commendable. Thank you!

I used True Blue Maids for the first time today because of the reviewer below, (who is a close friend). THEY WERE AMAZING!
First, the communication with Lynette (the owner) was top notch. Second, I live in an nontraditional space on an equine facility that has a lot of animals that come in and out of the house. This makes a crazy combo of dirt, hair, fur and dust. True Blue Maids took care of all of it! I had them come because we have a new baby on the way, and were rearranging the house. I am 9 months pregnant and just couldn’t stay on top of everything anymore. It was worth it! My house is immaculate. They were incredibly friendly, detailed, and efficient. I would recommend them to anyone, and am going to continue using them for biweekly cleaning! THANK YOU SO MUCH!

I am intentional about supporting small, locally owned and owner operated businesses. Lynette and her husband came out to clean our home with just a few days notice and did a great job.
Lynette was very informative about the products she would use while cleaning. From the second I opened the door they began cleaning and kept cleaning until the very last minute when the 3 hours are up.
I know it can be hard to trust someone when you hire for a block of time rather than get an estimate for the job, but you can feel safe hiring them and trusting them with your home.
They have an incredible work ethic. I do recommend.

I hired True Blue Maids when I was preparing to sell my house and move across the country. True Blue turned out to be an essential component in making that project a reality.
My home had been neglected for years for a number of reasons (an ill, aging parent in the home and me being exhausted by caring for her, to name a couple) and it was filthy. It took about three weekly visits before the house was clean and presentable. What a difference! Every blind, every corner, every baseboard, every surface I never noticed sparkled! Their attention to detail was amazing. I think it made me a better housekeeper to see how they swept through using a system.
True Blue works in teams of two. Isabel was the senior member of most of the teams that came to my place. She was so kind and sweet with me, and also with her teammates. I often heard her praising, encouraging and instructing the women she worked with. And she taught me the world’s greatest trick for getting dog hair off my fabric-​covered couch. No, no! You’ll have to ask her personally when she comes to your house.
True Blue uses Mrs. Meyer’s Clean Day products, so my house smelled fresh, not perfumed.
You will love working with Lynette, the owner. She lives in Pasadena and knows the area well. I was very pleased to get quality work from a local small business owner who lived in my community. Good for the economy and good for community.
Try True Blue Maids. You won’t be disappointed!