US Post Office

I’ve only had pleasant experiences with the employee the two times I came here, but their marked up prices are INSANE. He wanted to charge me over $ 20 to ship an envelope within California. Are you for real? I even OVERestimated it on the USPS website, and it came to $ 7.85. I bet I could have even sent it cheaper than that. This place is a scam.

Wow! Incredibly rude lady behind the counter. I’ve been before a few times and the guy is always helpful and courteous. This lady has no understanding of the word courtesy. She barked at me practically the second I walked into the place. «Don’t put that there!!!» «In future you gotta wait in line»…I was dropping off a pre paid package at the drop off section. WTF!!!
Learn some manners before dealing with the public!!!
Avoid!!!

Best Post Office in Pasadena very convenient and friendly staff!!!

I hate writing bad reviews but after my experience today, I feel compelled to warn others of my experience.
I was in Pasadena today and not too familiar with the area as I’m from the south bay. However, I thought I could run a couple errands and mail out a birthday card overseas to Indonesia. So I just googled the nearest mail service center and this establishment showed up.
So when I walked in, an older Korean man was behind the counter and business seemed slow. I asked him how much it would be to mail the card via FedEx or UPS if I wanted it faster. He looked through his «books» and said it was $ 98.32 for my card using either service! I looked at him all baffled, and he said that that was what it was and that the card was larger than normal. I can tell you that my card ain’t even half the size of an A4 standard paper size. F*** that, I thought, I’m not going to spend THAT kind of money! So I inquired about standard USPS snail mail. He said it was NO guarantee and better off doing FedEx but I insisted that was fine. So he quoted me $ 6 and plus change. And CASH only. He takes my money and puts the card aside, no stamps and all. I looked at him as he continued to seat down, and continue to look at his magazine or whatever shit he was doing earlier. So I asked if he was going to put stamps on that card. He said he was going to print it out on his electronic machine later.
At this point, red flags just kept popping up in my head. Thoughts of: Why did he not put the stamps on my card? Was he even going to mail it?
So before I left, I asked for a business card. He said I can just look at the sign outside??? I asked if I could get a «sent» receipt or tracker… he said there is no such service there. So as I stood outside the establishment, I decided to do what an intelligent person would do — checked the USPS site online. So my instincts was right: a first class international mail to the country was $ 1.36 under the maximum size of roughly 11“X6″. So there was proof my gut was right.
So I walked right back in and told him I had checked USPS online and it said it was $ 1.36. I politely asked him why he was charging me over $ 6. So he asked for my receipt and proceeded to return my money so quickly, before even giving me an explanation. But boy, at that point I should have just walked away because I must have woken the GUILTY sleeping giant. I asked him politely again why he was trying to cheat me as it was bad business and he blew up at me. He shouted and screamed that I was lying and that there was no way it would just be a dollar, even though I repeatedly told him that it was evident on the USPS website. The man was practically shaking and almost in my face, if not for the barrier of the counter. I was pretty composed but flabbergasted at his reaction. He was completely defensive, undeniably guilty and he was angry at me for having caught him in the act of theft. So his tactic of screaming and shouting at me, a new customer no less, for lying to him! At this point, the man was a raging lunatic. I decided to walk away and as I left, reiterated that I was just speaking the truth and his crazy shouting, rude behavior towards a girl was completely uncalled for.
I am grateful that after that experience, I wasn’t shot with a gun nor beaten to a pulp. Either were possibilities with the anger he was exhibiting. And I thought to myself — what if other Asian girls who might be mistakenly identified as a young, international student in town (which I’m neither), he might victimize them the same way as he did to me.
So my final warning: Ladies and gentlemen, please be forewarned that this Korean man in this establishment will likely cheat and steal from you. So if you have been there or looking to do business there, run away as quickly as you can. I have spent the time writing this long review only if it can help anyone from the brutal, defensive behavior of this man. He not only will try to cheat you, but will also throw verbal assaults with such vindictiveness, that is proof of his guilt. Even if business is bad (which is evident of his behavior), there is no reason to treat your customers so poorly and with such anger. To Mr-​behind-​the-​counter: Get checked in a mental institution or see a therapist before it’s too late, for God knows what you are doing even if you think no one else is looking.

Man, people always talk about how rude people in post offices are but there’s something about experiencing it first hand!
I went in for a simple package delivery and I asked for some tape which the lady refused to give me saying it’s «not allowed» how is tape for MY PACKAGE something she can allow or refuse? The best part, she made me buy 5.00 tape to seal it!
I always felt bad that Internet and electronic everything is reducing the amount of jobs for postal service people, but you know… When you walk into somewhere happy only to leave frustrated it makes you appreciate that you rarely have to go there again… Just sayin…

I love this USPS! They always provide great services!

I love love love this post office! Maybe it’s the time of day that I go, I’m not sure, but I never wait more than five minutes in line. Many times, there isn’t even a line! Easy parking in a large lot, good hours, two clerks that know what they are doing. I drive to Pasadena to run errands, and always plan to stop at this PO, rather than the one in my own neighborhood. It’s worth the drive.

Lousy lousy strip mall post office with terrible attitude and inflated prices. And a $ 10 credit card minimum. I love small businesses but don’t push it…

I had the strangest experience at this post office. First the postal service employee argued with the customer as I walked in. She (the customer) wanted the postage be put onto her package instead of just be set on the side after she paid. He then told her if she didn’t want to leave it there, he’ll give her money back. So she did that. I thought that was odd but the customer was also not very friendly about it.
Then it was my turn. I had 3 different mailings. One had a stamp already on it, one was going out certified, and last one a large letter with just regular, most plain mailing. First he insisted I needed proof of receipt (green form you receive signed once the receiver signs for it) for my certified letter and I told him I don’t want it or need and that certified works well since I can track it. He then weighs both letters and asks for $ 18 and some cents. I was surprised since I’ve sent letters like that before for under $ 6 so I asked him about the specifics. He says that those are the prices. (He also didn’t put the mailing labels on the letters and was confused about the certified label.) He said he would check again but then hands me back my letters and disappears into the office on the side. Slightly shocked by my experience I left the post office.
I went to the post office on Colorado blvd. and paid $ 6.33 for both letters without anyone questioning how I’m mailing the letters.
Rude, incapable, un-​trained and overpriced service. It was my first time at this post office and I’ll never go back there again.

Worst post office in Pasadena!
The clerks are rude!
This place is often dead, I wonder why?!
Located in a busy Orangewood Center shopping plaza.
People often drive recklessly, park illegally and fight over parking space due to the heavy volume of shops and supermarket. It is the worst shopping plaza. Located across from Huntington Hospital near the ¹³⁴⁄₂₁₀ fwy ramp. In the evening is best to avoid this post office b/​c often a homeless is staying next to the front entrance making it stinking and scary to drop off mail.
Best to avoid for your safety!

I was having a ridiculously difficult time finding one cent stamps last week. Marsha over at the Catalina Station called over here and the her friend held the stamps for me until I came over. Amazing service from a post office!

Well I guess I will be the first to write a review for this location :)
I only come to this post office because it is convenient and parking is easy. located right across the huntington hospital and in the same plaza as vons. If you are considering coming here, note that this is a super small place though. yes there are 2 counters but that doesn;t mean there will be 2 people working at the same time. Usually it is, but a lot of times one of the ladies will be taking a lunch break, or she will be packing up parcels, helping out in the back room… so patience is the key here. Well that kind of applies to all post offices, isn’t it?
If you prefer a larger post office, there’s one on Colorado across from Paseo. But also be prepared to look and pay for parking there :)