La Bellasera

So, I have stayed in paso twenty or more times for various reasons. Was looking for a nice upscale place to stay this weekend for a short visit for my wife and I. We check the mattresses as a matter of course and found that there was 1) a large blood stain and 2) a Pee or some other organic fluid stain basically covering the bed. This was after we were «upgraded». No thanks to the upgrading to a pee stained and blood stained mattress. I travel for business and pleasure all the time and I have felt that the local Motel 6 provided a cleaner room.
We got moved to another room that appears to not have the same issues but once the trust is broken the stay is not the same. Not a great way to end a nice wine tasting trip at an expensive hotel.

Very nice hotel inside and out. Staff are friendly. However, the location is horrible! No views except of the freeway. The worst part was the three different taxes they add to your bill AFTER you have already signed for the total. Check your emails right after you pay! We thought we were paying one price (what we were told at check in when our card was charged) but we paid about $ 50 more is three different taxes. Unfortunately this seemed very dishonest to me and would never stay again even if they correct it.

Went to check out and use our gift card they couldn’t figure it out we couldn’t use it very untrustworthy they took care of us very happy

I have to say Their customer service is great. I haven’t stayed at this place yet but I can already tell by customer service that I got over the phone is already more than 5stars I had the run around with the 3^rd party hotel site and even got transferred to Philippines for customer support but didn’t get anywhere since I was trying to upgrade my room and accidentally cancelled it and so I decided to email LA bellasera directly in minutes I received a phone call from their Manager «JUSTIN» and he not only put me back on the reservations he also upgraded my reservation at no additional cost. Wow he really made my day ! Thank you thank you thank you JUSTIN
Lesson #1 it’s probably better to talk to and reserve your room directly with the hotel itself.

Girlfriend and I spent two lovely nights at hotel. Phenomenal… friendly people, large clean room, excellent restaurant. Complimentary glasses of wine upon check-​in and our room had a beautiful in-​room Jacuzzi… well worth the upgrade! Very nice fitness center and pool/​spa. Room service (breakfast and lunch) arrived on timely basis and was delicious. Enoteca Restaurant was amazing. Fresh assortment of breads, including an incredible Olive bread, for starters. Our two entrees were Aleutian Islands Halibut and Pan Seared Scallops… both as good as either of us had ever tasted! I highly recommend this hotel and will definitely stay again if in the area.

Me and my boyfriend were driving home to LA from monterey when we decided to extend our vacation and look for a hotel in paso robles. The bellasera looked beautiful and was in a perfect location for local wineries and breweries. When we first walked in there were 3 girls standing behind the receptionist desk, nobody greeted us or paid us any attention. We asked if they had any availability for the night, the girl who was helping us barely spoke or changed her tone or tried to help with good customer service. She offered us the lowest costing «economical» room, I had to ask if there was better options or if they offered AAA discount. I basically sold the room to myself. It was also 1pm and she knew we were just driving past the area… we asked if we could check in early, she said no and didn’t even offer to try and check to see if it was a possibility. We decided to check in for the night, she only offered us 1 key and gave us no information about the hotel. The room was beautiful, clean and had a great fireplace we used the whole time. The only complaint about the room is there was only 1 bathrobe, not 2. The hotel also had complimentary wine tasting saturday night and the owner of the winery was very night and had great customer service. This hotel was beautiful and in the perfect location if you want to go to the wineries. However, the customer service was terrible. I have never been to a hotel with such unfriendly and unhelpful front desk service. On the day we checked out, one of the front desk girls was knitting instead of trying to provide good customer service for us checking out. I would love to stay here again, however I will think twice due to how terrrrrible the customer service was.

This hotel is not a «Fairmount» class of hotel but the service/​staff was outstanding. Very friendly and helpful. The food was definitely above average for hotel food and the rooms are spacious and nicely designed.

A beautiful hotel, with nice fitness center and great restaurant. The staff was very friendly. The room was exceptional for the price and free wifi. They had the Christmas tree up early which was very nice.

Don’t stay here. Complete waste. Restaurant had over priced wine and the food is uninspired. Drinks in the mini bar not cold. Jacuzzi takes 45 minutes to fill and heat. Side of the highway dive. Not cool.

One of the best hotels in the area. Close proximity to everywhere you want to go.
the rooms were clean and nice. dont be counting on a view because there isnt one. if you are counting on pool time, this might not be your spot as the pool is in the shade most of the day. you’ll only get morning sun.
the mini bar isnt cold. if you want a cold drink for later, you have to transfer it to the guest fridge under the TV or use ice.
the standup, walk-​in shower is very nice, but the tiling isnt laid properly. the step is level, rather than being slanted toward the shower. as a result, no matter how careful we were, it was like stepping into a lagoon of water outside the shower, water that almost wanted to go out from the bathroom to the hallway. they need to completely rip out the step and re tile the whole thing.
the bedding and linens were nice and very comfortable. the lighting was ample and effective. the room size was spacious. no screens on the windows, luckily there was sheer drapery in front of the heavy drapery, but still.
we had a mondo jacuzzi in our room which was a nice treat. We were a bit pressed for time on this visit because we had 2 events we had to pack in. it was a nice touch to have wine tasting, free, from local vineyards in the lobby, during happy hour come to us.
we came back from our event on saturday, it was nearly 5pm and our room wasnt cleaned. really? 10 minutes later, the maid knocked. luckily, we were going out to dip in the pool, so it worked out, but to me, a 5pm room clean is unacceptable. and if youre going to be that late, ie someone called in sick, then you accommodate the guest somehow, maybe a bottle of wine or some fruit or something.
the restaurant Enoteca, especially for dinner, is divine. superb. we went there for breakfast as well, also good. the support staff in the dining room needs a bit more training, but im sure they will work that out.
im giving it a good rating based on most of the negatives can easily be solved and the food really was that good (and there arent many high-​end hotel choices in the valley).
nothing extraordinary about the hotel staff. at this price, you would expect more. its a little overpriced for what you get, but we did have a good stay.

Beautiful hotel with easy access from Highway 101. Stayed here for a quick overnight trip and wish the stay was longer to enjoy the amenities this hotel has to offer. The front desk was very welcoming when we checked in and informed us they were having a free cheese & wine tasting in the lobby for their guests. Unfortunately, we weren’t able to join them due to dinner plans but would have really loved to.
The room was HUGE! Living room area with a couch, a wardrobe for hanging your clothes, a mini bar area, king sized bed with the fluffiest comforter, and a bathroom full of toiletries (shaving kit, dental kit, vanity kit, lotions, soaps, etc).
One of the nicest things was that when we came back to our room from dinner, we had chocolates waiting for us in our bed, as well as a fresh bucket of ice.
I will definitely be coming back to stay here next time I am in town!

This is my second visit here and I’m very disappointed. The hotel is nice, very clean and the people are friendly and helpful; but, our experience was filled with too many issues.
Friday, we checked in early and our room was ready. Within a few minutes we get 2 calls one greeting us and the second informing us that the water will be shut off for about an hour. No problem, except the fire alarms start going off. We decided to sit by the pool and relax. I wanted a beer, but the bar was closed. I went to our room to get a beer from the hotel minibar and the beverages were all warm. I was informed that the minibar is not kept cold. You have to put the drinks in the mini refrigerator. Well, what’s the point of having access to alcohol you can’t drink for hours?
Later that night while we were sleeping the fire alarms kept going off. They would shut them off and as soon as we’d fall asleep, they would go off again. This happened for a while. Completely ruined our night since we repeatedly jumped out of bed.
Next day I take a shower and the water pressure is nonexistent. It’s so bad it takes forever to shower. The shower head is a rain shower type but water only comes out of half of it and there’s no pressure so you’re practically standing next to the wall.
Finally, we came back from a wine tasting and our sodas in the mini refrigerator had frozen and exploded.
Also, our room was just upstairs from the restaurant and it was pretty loud because the sound echoes.

We just checked in and this Hotel is amazing! Worth the price. I was on the phone back and forth with Mat from the front desk he was very helpful and super friendly. We had problems with our check in dates and thank god, Dennis the manager was able to accommodate our request and we were able to stay at this beautiful hotel.
There’s is free wine tasting today from 5 – 7 and the pool is heated! Kids are excited!
Thanks again Dennis!!!

We found this place on line as the highest stars category. It was just as the website described and we were very happy with the service, quality and cleanliness. I used the heated pool and jacuzzi which were really nice. We ate in the restaurant twice and it was fabulous. I do have one complaint, which I told the front desk staff about. When we booked on line we chose the wine tasting tour as an add on for $ 219 a person. I was thinking this was going to be an amazing high quality tour for $ 418 for the two of us. What we got was the Wine Wrangler bus, and a box lunch. We even had to pay additional for wine tasting fees. This service was not representative of the quality of the hotel.

My boyfriend and I had an amazing stay at this hotel. Everyone is so kind and welcoming. Very clean and awesome snacks provided! Every penny was worth the stay We will definatly be back!

A fantastic stay!
Although we live in Paso, we decided to stay here because of a dual bathroom remodel at home, a nice «Stay-​cation» for us and a chance to wind down and be pampered. The suite was fabulous and the dining was superb! Service was top notch from every staff member we met.
We were unfortunate enough though to have stayed during the week when a «rotten egg» smell permeated the valley, we found out later that a local brewery had some kind of problem, but the odor wasn’t noticeable in the rooms or restaurant, just a slight waft outside when the breeze blew towards us. Since it didn’t amount to much and affected all of Paso, even east towards our home, we didn’t mind it.
The restaurant was fantastic and the pork chops instantly became my favorite!!! Cooked to perfection and although filling, I actually wanted more!
Great stay, great service, great room and great service. Glad we stayed!

Very nice filet mignon, coconut shrimp, and warm breads among other things.
Little pricey but it’s worth it because the quality is good.
Very attentive services.
Quiet ambient.
I dined there three nights in one week.
Highly recommended.

Don’t let the physical location (closely in between two other hotels, a shopping mall and the 101 freeway) scare you away. Inside the property the road noise is barely audible.
We booked a room with a jacuzzi inside which was every bit as nice as the hotel advertised. Everything was very clean, the bed was really comfortable and the room was spacious. There was a separate mini refrigerator for our personal food and a Kuerig coffee maker with supplies. The bathroom is well appointed.
There was a «mini-​computer» in the room but it is as slow as they come. I finally decided to run a stop watch during start-​up. When you first turn the computer on it takes 13 minutes before the monitor comes alive. Web surfing reminded me of the days when I had a 1200 baud modem and everything loaded rreeaallyyy slow. I really should have just brought my laptop with me.
There is a fitness center, but it is somewhat limited (small). There are two treadmills, one elliptical, one recumbent bike and some free weights. However, the equipment was all in very good shape.
The staff was friendly and accommodating, from the front desk personnel to the housekeepers. The only exception was one of the servers in the restaurant (dinner crew) who wanted to have a discussion about the proper way to make a cocktail instead of just taking it back and fixing it when we explained that it tasted like all alcohol and no mixers.

For me hotels are mostly about the service. This place is a little shakey… I think they’re trying but it’s a swing and miss from a bungled check in, front desk phone calls asking who was staying in the room, evening knocks on the door from housekeeping, to multiple calls at checkout from the front desk asking me if I needed help with my bags!!! If I arrange for let checkout respect it!!!
Problem here is these guys are over their head!
Nice try but it’s a swing and a miss…

This a nice smaller hotel in Paso Robles. Décor and furniture is nice and modern.
Location is convenient if you are visiting the wineries, but it’s right off hwy 101. In our case traffic noise was not a factor. The room was clean and on the larger side 2 queen beds with a living area, wet bar, sofa bed.
Bathroom was stocked with all the necessary items plus shaving kit and toothbrush. Towels are large and fluffy.
The pool is on the smaller size.
Customer service was good and on couple occasions when we contacted them, they were responsive in a timely manner.
Wifi was terrible in our room. Signal was ok outside the room. Didn’t get a chance to try the on site restaurant.