Bad customer service, they have no problem charging you for toppings that are barely present. All I can say is I am tired off getting ripped off! 26 bucks for a large combo and is almost the same as a bread sauce and cheese pizza. Poor quality, skimpy
Ness R.
Rating des Ortes: 1 Patterson, CA
This place is good but the service is horrible the teenagers that work there are worthless I was put on hold for 12 minutes with not one apology and when I ordered my food the stupid teen boy with the fake diamond nose ring who talked so feminine with attitude was so rude and got my order wrong after even after he read it back to me and I was sitting in my car watching him as I was in the car cause I decided to drive there while I was on hold that’s how long it took, so I seen all his dumb expressions and him chatting with friends. Then went in and got my order and it was wrong thank goodness I looked inside my sandwich cause it’s always wrong, I mean how hard is it and twice I have ordered sandwiches and when I have gotten there they said they were out of meat and when I asked for turkey they put ham and weren’t even gonna tell me, I looked in it to check and wrong as usual, this place needs better management especially with those kids working there who know nothing about customer service.
Garett S.
Rating des Ortes: 1 Patterson, CA
Poor customer service not friendly at all! Xl pepperoni pizza was $ 36 salad bar $ 7 but you only get one trip and a tiny plate! What a rip off!
Julia F.
Rating des Ortes: 2 Tracy, CA
The pizza is fabulous just like any mountain mikes. Why 2 stars? The customer service is terrible, the furniture is outdated, their salad bar is one trip only(like what???) oh and beware they are crazy particular with coupons. Like make sure it’s printed or cut out cause they’re taking them. I think this place makes me so mad because I’ve never experienced one where everything they do shows that they are cheap and could give a crap less about customer service. How about the tiny baby cups they give you too, tables are sticky, decorations dusty… oh and the bathroom didn’t have any trash can… cmon now let’s get it together. Be like every other mountain mikes. This place seriously makes me want to go to tracy just to get pizza.
Kay A.
Rating des Ortes: 5 Fremont, CA
By far the BESTPIZZAINPATTERSON! Love the variety! My pizza is always hot when delivered or picked up. Super cheesy deliciousness! Everything I have gotten her has been great. Way to go Mountain Mikes!
Amedao G.
Rating des Ortes: 2 Patterson, CA
Ordered one medium pizza and breadsticks for delivery came out to thirty dollars!!! Granted I got a half all meat and half combo but damm. The sauce was way too thick and the ingredients tasted as though they had been sitting out for a while or where really close to expiration. The breadsticks where good but the pizza was horrendous. The delivery to their credit came faster than estimated but I would have rather get it late and right than hurried and terrible. In other words tip the driver but I wouldn’t tip the chef
Yesenia S.
Rating des Ortes: 4 Patterson, CA
Their pizza sauce has a lot of spices. The pepperoni is spicy, but delicious. I like ordering takeout because they make it easier. They can take credit information over the phone.
Courtney A.
Rating des Ortes: 2 Tracy, CA
Poor Customer service. Everytime I place an order it is never ready. Doesn’t help to call ahead to ask when it will be ready because they will still give you the wrong time. Be prepared to wait.
Dennis J.
Rating des Ortes: 2 Patterson, CA
Pizza is good. Customer service could use improvement. Rarely go there because they put me on hold for 5−15mins every time I call. It’s disappointing as mountain mikes is one of my favorite pizzas.
Courtney H.
Rating des Ortes: 1 Patterson, CA
Really disappointed in the customer service! I called in an order to have delivered to my kids for dinner and they wouldn’t let me pay over the phone! I’ve done this in the past and the manager«Jose» rude! I’m sorry I’ll take my business elsewhere! Bye!
Andrew U.
Rating des Ortes: 1 Fremont, CA
This place sucks i received a mountain mikes $ 50 gift card for Christmas and i thought i would use it today. I thought wrong they don’t take gift cards last time i come here.
Sindy E.
Rating des Ortes: 4 Patterson, CA
We order pizza from this place at least once a week pizza it’s good customer service is cool
Linda E.
Rating des Ortes: 1 Modesto, CA
ONESTAR, although they don’t even deserve it! I went online to place an order for pick-up because my fiancé left his debit card at home in Modesto & he works in Patterson & he needed something to eat for lunch, so I placed an order using my card. After I had placed the order, it said it would take 35 – 45 mins for pick-up & his lunch was in 5 – 8 mins or so, so I tried to call the store to cancel it or change the order to a salad(since it shouldn’t take that long to make a salad). I got a busy signal after 2 or 3 tries & it went through. The man that answered asked me to hold so I said yes of course. Not realizing I would be on hold for 20 minutes & the fucker picks up the phone(I could hear voices for a quick 2 secs & he hangs up! So I called back, the same guy answers & immediately places me on hold before I could even tell him I needed to cancel my order. So there I am, being placed on hold again. By now, my fiancé’s lunch is almost over & he’s waiting in the dining area behind a few people. I told him that if they weren’t done with my order, to cancel it because he couldn’t afford to return back to work late. I felt so bad for him because he was down to 7 minutes or so. He texts me while I’m still on hold for 6 minutes now & tells me the guy had my order ready, sitting there, even after he told them he was picking up my order. He had to attend to other people’s requests even when my fiancé told him the name that was on the order & it was clearly already ready. My fiancé now has 2 minutes to eat and get back to the Kohl’s warehouse. Thanks a lot!!! .2 hours later after I had asked my fiancé how his lunch was, I find out they never gave him his complete order. I am SOO done with these fux!
Brian T.
Rating des Ortes: 4 Sunnyvale, CA
I’ve been a weekly customer for years(dropping an average of $ 40 per visit — pizza’s great!) but they just permanently removed hard boiled eggs from their salad bar to save money. I won’t be returning. Restaurants ought to consider the consequences of being pennywise…
Stevey M.
Rating des Ortes: 1 Tracy, CA
Not really impressed with this visit. Honestly wish I would have asked for a refund. Staff was cool however lettuce was wilted and when I asked for new lettuce a bucket of chilled wilted lettuce was provided. Ordered a mini for my child with thin crust and it came out pan. We had waited for a long time so we were not going to send it back. Our bigger pizza came and was very greasy and something just wasn’t right. We couldn’t quiet put our finger on it. The sauce seemed watered down as if they were running low and needed to maintain for a few more days. Lastly our child wanted parm cheese and three of the four we grabbed had mold. As mentioned at the beginning I should have asked for a full refund.
Clayton A.
Rating des Ortes: 5 Patterson, CA
Very tasty pizza, and nice salad bar. One of my top lunch places in Patterson. Have never had a problem with this restaurant, sometimes I have to wait a bit and there is no problem waiting for fresh food. Also, extra toppings are reasonable. I recommend 4x pepperoni and jalapeño.
Jean L.
Rating des Ortes: 1 Crows Landing, CA
Went to get a pepperoni pizza. When I got it the pepperoni looked like bowls of oil. Never again.
Hillary S.
Rating des Ortes: 4 San Jose, CA
It is Mountain Mike’s Pizza like you can find at any other of the chain’s locations. It is good. But for this particular location I am reviewing because they deliver, and almost nothing out here in Patterson delivers. The delivery is always on time and the drivers are pleasant. I’ve never eaten in at this location, or even been into it. But for ordering delivery it is great.
Robert N.
Rating des Ortes: 1 Patterson, CA
One star cuz I have to give at least one… rude ass hell. They were an hour late for deliver. Called to see what happened then they hung up on me. I was a faithful buyer at least 2 times a week… never again. I will never buy mountain Mikes again. All they could do was 5 dollars of my next order. that is ridiculous. Horrible customer service
Oscar M.
Rating des Ortes: 4 Burlingame, CA
Jose, the manager really goes out of his way to make sure his clients are very happy with the service. The pizza was really good and serve fast on a Friday evening. To will order again. Ownership needs to invest a little to make the place really fun to eat in.