Patterson Auto Body

Since taking my car to them in winter 2014, I had to get my AC checked multiple times each summer through a fault of theirs and the paint is chipping and bubbling on my hood. Very disappointed.

I have had them take care of my inspections and oil changes for a few years. I just had them take care of some body work on my wife’s car. They did an outstanding job. The work was completed within the three days they estimated, cost less than their estimate and was done flawlessly. I would highly recommend their services for fuel, service and body work.

It’s a shame this place has such terrible reviews! After our car needed some body work after meeting (and losing) against a stone wall, we asked a couple neighbors who they would recommend and all said Patterson Auto Body.
We were able to at least drive the car to the body shop to leave it there for the insurance adjuster to come out and see. We arrived at PAB maybe 20 minutes before closing and they were very accommodating and Rich was great from start to finish. He walked us through what would ultimately be needed and worked directly with our insurance adjuster. Rich kept us updated on the process from start to finish and I never felt worried or alarmed or left in the dark.
Since they have the convenience shop on premise, you’re able to make payments and pick your car up from them if you can’t get to the shop during normal business hours, which is what I did. Payment was super easy as I simply wrote the insurance check over to them and paid the deductible within the store. The car looks great and I’m glad we asked around, rather than go on the assumption of the Unilocal reviews.

Just had the absolute WORST experience here… not only did they say that they would work with us on the charges and repairs to the car but then they used the car and ran up 50+ miles on it, broke the $ 115 keyfob to the car and didn’t do anything to the bumper they submitted to insurance for payment on. They took it off, apparently to repair the SIDE of the car, however, they flexed it and cracked the paint in a few spots and never repaired the 6″ gash in the paint. They have the worst customer service and are in cahoots with the adjustors, agreeing to do work and then not doing it. The adjuster even denied the broken keyfob and the extra mileage when we found that they had added their ipod to the bluetooth in the car! BUSTED! Will NEVER GO THERE AGAIN AND DO NOT RECOMMEND THEM TO ANYONE! I TRIED TO «GO LOCAL» but it was a BIG MISTAKE!

First time there, my sons car engine light went on, they took us in right away said he needed valve cover gasket and should get the spark plugs replaced (car has only 45 000 miles) if he didnt then it would make a clicking noise when he gets @ 60k miles on it. So we went for it now $ 450 dollars later the car is making a terrible noise and they said that therea nothing wrong with it! It was quiet before they touched it! Very upset about
⁴⁄₁₈ recd response from the owner to rectify the problem, very impressed with the quick response! Thank you and will have my son call for appt, we have been looking for years for a new place to take our cars and someone that can be trusted. Looks like we found one!

Patterson AutoBody have fixed my truck to showroom condition.
They helped with the entire process, talking to the adjuster and fixing my truck and it was ready when they said it would be.
Insist on Patterson AutoBody they deliver quality.

Horrible service. I brought my car to Patterson auto body after an accident last year they did a terrible job. I had to bring the car back to them several times to get fixed. Just about everything they fixed had to be repaired twice. The adjuster was very sarcastic. To this day almost one year later I am still having issues with there work. Never again.

I dropped my 2001 Buick century off for a diagnosis. Had knocking noise in the bottom of the engine area. Next day I found out they diagnosed the car and it had a flywheel issue. The flywheel had to be replaced but they refused to compete the job due to the age of the car. Apparently they were afraid other problems could resurface during the repair. I was charged $ 94.73 plus tax since they said it took them 1 hour to figure the problem out. I took the car to another shop where they replaced the flywheel for $ 890. This was 2 months ago. The car is perfect, has no issues after driving 10k miles. The conclusion: Patterson Auto Body provides no free estimates as their websites states and very disappointed they did not fix my car. I paid out $ 102.66 and lost that amount.
The employees conducted themselves in a professional manner but obviously cannot recommend them to anyone.

I was just in an accident on 84 slightly after their close of business. They couldn’t be inconvenienced to rent me a car or to take the business of fixing my car. Instead my car needed to be towed 75 miles down to Long Island. I don’t recommend this place. How about taking care of customers?

I’ve only come here for gas but it’s a convenient location, price is fair & the staff are friendly enough. What more could you ask for in a gas station?

We happened to be trying to leave Patterson when we reailzed that our windshield wipers werent working and we really needed to go to an auto shop to get a new one, However since it was raining so hard, we weren’t able to get too far. So we pulled over here to seek help since we had no idea where to go next.
The husband went in and apparently they are two shops that own the same space. One side, the autobody side, didnt have the part, however, the other side did and they were able to install in within 30 minutes.
The service was fast and the people were friendly and we were out of there in no time!