Navigant Credit Union

Recently, I’ve had issues with a certain bank, that will remain nameless, but it rhymes with Mitizens, who are usually pretty good. The worst horror show of all was Skank of America, but don’t get me started. We all know, anyway. Finally, I got some sense into my head, and decided to go with a credit union. Navigant has been wonderful and has so many perks for its customers, that make it a hassle-​free banking experience. You get the feeling they’re not going to pull anything shifty with you and your account/​s. Recently, I went to the Pawtucket, RI branch on Dexter St., as it’s on the way to work. The rep I worked with, Olga C., was very nice and went above and beyond for me, when I had some issue with a hinky direct deposit form. Olga was right on it, and I was squared away in no time. Very professional.
I highly recommend this credit union, and I’ve heard great things about Navigant, in general.

I usually go to the Lincoln branch but this is a review of the entire organization. They are great! I dropped Bank of America because their employees are souless and Citizens because they kept losing my deposits and never once accepted blame or offered compensation. Ive been with Navigant since they were CF credit union. The employees are always professional and courteous and always keeping busy. Nothing used to irk me more than being at a «big» bank with a line out the door and you have 3 people sitting around doing nothing. This doesnt happen at Navigant. Youll never wait in line for long. Also, the bankers use logic in helping make your financial decisions and arent just mindless drones. They know your name and actually care about you. If you ever have a problem, their phone number brings you directly to a person. The online banking is also on par, if not better, than the big banks I used in the past.

Since I am residing in Rhode Island… I decided it would be convenient to open a checking account around here. I despise Citizen’s Bank and Bank of America… so I decided to give this cute little credit union a try.
As soon as I walked in the door, I was greeted by Nancy behind the counter! She was so happy and friendly, exclaiming: «I LOVE YOUR HAIR!» … my hair is currently fluorescent fuchsia! When I told her that I was interested in opening a checking account with them, she checked with me to make sure I had all the materials required to do so and then sent me over to the area that handles new accounts.
I had a great time working with Farrah. She told me all about the different types of accounts they offered. She asked me some questions about me and my lifestyle to determine which account would be best for me. She also assured me that I would be able to benefit from the JournE checking account even though I am self-​employed and unable to do a direct deposit. She explained to me that by paying a bill though my online checking account that I would still be eligible for the benefits! SCORE!
I also get free ATM withdrawals at any credit union ATM! YES!
I just downloaded their app and I can’t wait to receive my debit card!
See you guys soon!