Registry of Motor Vehicles

Whoa, these reviewers are really on to something. What an awful, poorly-​managed, woefully inefficient dump of a place! I just went for the first time early this afternoon to get my driver’s license transferred from MA to RI since I moved recently. I decided to go in the middle of the day in the middle of the week to hopefully avoid as many people as possible.
And, upon walking through the door, I thought I had succeeded. The place was relatively empty and the number I picked was only about 20 away from the current one, with multiple desks open at the licenses section. Well, a few minutes turned into 15, then 30, then 45, and then after around an hour I was finally called. The woman was friendly enough but somehow couldn’t fit my street address into her system without abbreviating things, which I found odd. Anyway, I managed to escape relatively unscathed. Slow place, odd layout inside, and wow the wasted time.

four and half hours. FOUR AND A HALF HOURS! i cannot believe i spent four and half hours in the RMV.
i just moved to RI and needed to get a new license and plates for my car. after looking up rmv locations on the website i was shocked to see how few there were and what limited hours they had (i found out during my time here today it was due to budget cuts) everyone told me it was bad, but this was really bad.
i fully recognize that budget cuts make any place have shitty service. but this was unbelievable! you have to stand in a line to get the paperwork to go wait (in my case for two hours) for your license. the paperwork given is quite incomplete and it takes a while once your number is called because they have to ask you extra questions. then they send you to another line for your picture.
and then the registration! i couldn’t get a number for the registration while i waited for my license because you need your license number to get your registration. but here, the line is different. you must fill out the paperwork before getting in line to get your number to wait for your number to be called (again two hours). and here the paperwork was incomplete as well. i had to fill out a paper saying where i bought my car (6 years ago). what’s the point of that?
it’s crazy! they would have saved far more money if they cut down on paperwork and do what massachusetts does. you go in, you get a number, pick up your paperwork and wait for your number to be called. then they take care of everything at once for you at one station. no sending people from one line to the next, wasting man hours and paper.
UNBELIEVABLE!