George Henry Plumbing, Heating and Cooling LLC

Excellent after service support. They installed a new faucet in my cabin and the faucet proved to be defective from the manufacture. The manufacturer did nothing but George Henry got another faucet and installed it at no charge. Great to work with.

Terrible! Not a free estimate as he has listed on his truck. Not up front with his pricing and triple the cost of reputable plumbers in the area. Charged us $ 500 to Not fix a backed up toilet. Snaking the drain with a camera to see the line is broken doesn’t cost $ 500. Estimate to fix was an Additional $ 2500 on top of the $ 500 for NOTHING but having him yell on the phone at me when the technician called him that he would put a lien on my house when I questioned the charges was icing on the cake. I am not kidding. We got a legit plumber Charlie’s Wrangler to diagnose and fix for $ 1875. Affordable Hometown Plumbing (my regular and good plumber) was out of town that Friday. Wish I had not seen Mikes (George Henry Plumbing) add. Spoke to 3 other plumbers in area that are good also and recommend each other. One plumber said they «don’t know how he stays in business» and another one said they snaked and fixed a sink drain for a $ 90 for a poor lady who was out $ 500 already from this terrible business that couldn’t unclog her drain and charged her $ 500. People have got to find out the truth. Call anyone but him!

Not being a full time resident of Payson, we were dismayed when we arrived at our home to find flooding in our master bathroom. It was Easter, so we waited until the next day and called George Henry’s, they came out the same day a diagnosed a slab leak. They stopped the leak and then returned two days later and fixed the problem by rerouting the pipe. I can’t say enough about how professional and courteous they were. They really showed pride in their work and left our home much better than they found it.
A few days after they finished their work, our insurance adjuster came in from Phoenix to inspect the damage. He looked at our bill and told me that he has never seen a fairer bill or such clean work from a plumber. He told me to hang on to their number, as they are 1 in a 1000.

I just used George Henry’s Plumbing for the first time on August 30, 2013 to fix a leaking hose bibb. My appt was for 11:00 am. I was called promptly by the tech who told me the job he was on was running late, and asked if 11:30 was ok with me. I said ok, and true to his word, Daniel showed up at 11:30.
He was polite, professional, and an all around nice guy. He found the problem and got to work. Unfortunately he had to use the crawl space that runs the length of the house to get to the problem. Even worse, he had to do this a couple of times. No complaints from Daniel, and when I told him I felt bad for him, he smiled and said it’s all part of the job. It doesn’t get better than that!
I think the price was reasonable and we will be using George Henry’s for future needs!