Dunkin’ Donuts

This is my favorite Dunkin Donuts. Been coming here for over ten yrs and even though the staff changes from time to time they are always happy and very polite. I love service with a smile and the little bit of chit chat when your a regular. The grounds are kept up and very clean since the renovations. Keep up the good work!!!

I ordered through the drive-​thru which my car could barely fit in. I ordered hash browns and asked about their iced hot chocolate. The reply I received was not English and mumbled. So I asked again and I got the same reply with a touch of attitude. I told her I didn’t know what she was saying so I’m just going to get the hash browns and I got no reply. I drove up to the window after maneuvering my way through the railing. She quickly handed me my food and held out her hand for her 85 cents. I gave her the change and she drives half of it on the ground outside of the window. I couldn’t reach it so she just held out her hand for me to give her the rest of the change that she dropped. I gave her more change as she have me «the stare» of impatience. She left without saying a word and that’s the end of it. Never going back to this place again, the inside is filthy so I though using the drive thru would help but apparently not, you have been warned.

The service is fine as long as the usuals are working but every time one of them takes a day off and they have someone fill in then you have about a ⁵⁰⁄₅₀ shot at actually getting what you ordered. It’s also a slightly more confusing drive thru to maneuver through as far as drive thrus go.

Possibly the slowest drive thru I’ve ever sat in. Coffee is on par for Dunks but be prepared to sit for long periods of time if you dare brave the drive thru.

Only go here for coffee, hate the donuts. The girls are TERRIFIC here!!! The drive through is very small but they more than make up for it with their excellent service. Say it once, they got it… with a smile too!

I’m normally a Starbucks drinker, but on this day, I wanted a breakfast sandwich as well as coffee. Since not all Starbucks offer breakfast sandwiches and I had time to kill anyways, I figured I go to Dunkies for my food and hit the ‘bucks afterwards.
Feeling lazy this day, I opted for the drive-​thru. Note: Do not attempt to do the drive-​thru here if you drive anything larger than a Mini. Yes, it’s great to have a drive-​thru available, but it’s fenced in so tightly that I was even a little nervous going through it in my Civic. I pulled into the narrow corral behind a tall truck and was boxed in shortly thereafter by a minivan. Moral of the story, drive-​thru here is a commitment. If you enter the line, there’s no escape. This was sad news for me, because as the tall truck rounded the bend, I saw the «No Sandwiches or Toasted Bagels in the Drive Thru» sign that had been obscured. I could have just ordered my sandwich anyways and they probably would have made it for me, but I chose to obey the posted rules and complain about them later. To avoid looking like a complete tool, I got my coffee here since I’d already put in the time waiting in line. I’m not sure if it was burned coffee or my own bitterness I was tasting, but it just wasn’t good.

One star for good customer service (they always know my order) and One star for a drive up window (although it’s very scary!), but that’s all I can give. For some reason the coffee is always luke warm… I should not be able to guzzle an extra large coffee in the time it takes to reach the lights. Go to the one in the center if you want it hot!

you know why people order Dunkin as ‘regulah’? because sometimes if you don’t water it down with half a container of cream and 12 tsp of sugar it tastes like burnt ass.
don’t get me wrong — I am no Starbucks snob and I have my occassional DD kick, but I like my coffee black and the only time I can swallow Dunkin black is if it’s a super high turnover shop. if it isn’t, every sip looks like this
last night was definitely SWC zone at this place. I needed the caffeine, but needed my taste buds more — so dumped it and moved on.
blech

Okay, I seriously never thought a foodie like me would write a review for a Dunkin’ Donuts. I feel so stupid. .. like the Phantom Gourmet of Unilocal right now. .. for such a lame review.
But here’s the story. So we wake up one cold autumn morning and the boy turns to me and says, «Sorry, I don’t have any food in the house so I can’t make you breakfast.»
Betty, who is starving, is wondering what’s coming next. Now mind you, Betty always makes breakfast for the boy if he’s over. .. yep, the boy who supposedly doesn’t even eat breakfast.
Back to my story. The boy has to go to work in 10 minutes and cheerfully suggests, «Well, why don’t you drop me off at work and get us something at Dunkin’ Donuts down the road? Then you can bring me breakfast at work.»
Hrmmph. So much for pipe dreams of homemade cinnamon rolls and omelettes. Stomach growling, Betty does exactly as the boy kindly requested because there is no other food in sight and he did buy dinner the night before.
Not having showered and looking like a mess, Betty decides the drive-​thru is the best option. As she weaves her car between the tacky orange pillars that serve as the partition between the parking lot and the drive-​thru, this is definitely looking like one of the weirdest looking drive-thru’s ever. Betty, always a surveyor of details, is beginning to notice that the line for the drive-​thru clearly intersects with people trying to get in and out of the parking lot.. . in fact, hrmm, is that blue jeep going to hit Betty’s car now? Minus one star for bad layout!
Flash forward 1.5 minutes and Betty is safely beyond the reach of any outgoing/​incoming cars. .. however, it’s like a Seinfeld episode. Suddenly, there is a small sign posted halfway into the drive-​thru line. «No sandwich orders or toasted bagels at the drive-​thru.» WTF!!! Really? At this point there is no way to back up and I am so hungry, I am almost considering just getting a donut for myself at the drive-​thru and walking in to get the boy’s sandwich. But it’s REALLY one of those breakfast sandwich kinda days being cold and all so what’s a girl to do???
I’m two cars away from ordering so I decide that this usually intelligent gal is going to have to play stupid and kill them with kindness. So when it’s my turn, I innocently speak to anonymous order-​taker who is really cheerful, «Ummm, is it really true you can’t get sandwiches through the drive-​thru? I’ve never been here before so I didn’t know that. I’m so sorry.»
The sweetest DD employee ever essentially says I’m okay and if I only want 2 sandwiches and bevs, she’ll whip those off for me right away. Wowwww! The window is not too far away so about 30 seconds later, I am staring into the face of this sweet coffee angel and you’ll never believe this, but my order (including the not really allowed sandwiches) are already ready!!!). WOWWWWWW. Not only that, she was so pleasant and when I apologized again, she smiled and told me not to worry about it. She even told me to have a good day as I zoomed away.
Now I would have given this DD 1 star for not posting the sign somewhere you can see it before you enter the orange world of drive-​thru pillars and just having an annoying parking lot, but with such awesome customer service to recover from this snafu, I’m giving it 5 stars. I’ll definitely be back. .. and use the lot instead. :)