Internal Medicine Physicians

Former patient of Family Medicine Associates starting with Hamilton, MA and then moving on to Middleton, MA. The doctor I was seeing was great (Dr. Michael Yoon) but the staff was poor, constantly messing up my prescriptions, non-​responsive to CVS Pharmacy when CVS called them on my behalf for refills that I had requested and then finally calling them in to the wrong location, etc. They even refused to call my mail in pharmacy Medco asking ME to ask them to fax THEM something and when Medco did they couldn’t find it and told ME to call again! I finally had enough of their office nonsense and found another doctor. The doctor I signed up with at Internal Medicine Physicians was Dr. Joseph Shaloub who has been terrific and the staff has been excellent. I have no more worries about prescriptions being called in on time and they have been very accommodating and helpful to me if I need anything. They run a very smooth operation. There have been no more prescription screw ups at all and will do anything for me if I need them to. I have been very happy with them and Dr. Shaloub.

The staff on the phone continues to be rude and unprofessional. I have no chance of ever seeing my doctor, always get thrown to a nurse practitioner. When I think that the phone staff can’t be any worse, they prove me wrong! I’m still waiting for my doctors nurse to call me back weeks later after 2 phone calls, so she clearly doesn’t get her messages! I’ve seen 5 specialists in the past year and I’ve never gotten to one and had my referral actually be there without having to call them up and yell at them from the new office even though I follow the procedure on their referral line and give them major lead time. Way too big of an office! I still like my doctor, it’s a shame that I can’t stand the office anymore. They clearly just don’t do their jobs!

Dr. Golden is quite charming, so…
I was happy to wait an hour to see him,
until HE could not make time to see ME.
This doctor’s office is ALWAYS OVER BOOKED.
So, expect to wait a long time to get a visit,
and to waste even more time in the waiting room.
I was *still* OK will waiting, as the service was good.
Then, I suffered a disabling accident, and things changed.
Dr. Golden did not make time to see me anymore,
and I was forced to see a «nurse practitioner, who had
NO knowledge of my severe injuries and no bedside manner
to treat me with the kindness and patience chronic pain requires.
She once greeted me with «What’s wrong NOW, Lynn?!»
I was hospitalized for 2 weeks at MGH, released w/​condition
that I see Dr. Golden that week… BUT HE REFUSED,
claiming he’d just seen me a month ago & it was unnecessary.
Other Unilocal reviewers claim Dr. Golden does not spend
any time with his patients & all sick visits are with nurse practitioner.
THE DEAL: If you have any serious condition, illness or injury,
I don’t think this is the best Primary Care Doctor choice.
He appears to prefer treating colds, flu and mild injuries.

Been a patient of Dr. Golden since 2003. He was great, so it’s sad that today, I write my first Unilocal review ever, and it’s a negative review. This business has been Immensely successful since they started out. But today they are so busy with so very many patients many many thousands of patients that it is nearly impossible to get in to see my doctor anymore. I need to reschedule my physical; the next available date was more than a year away. More recently they mistakenly cut one of my prescription doses in half. This had a very very negative impact on me until I figured out what it happened. They chalked it up to a typo. These days if I need to see my doctor I have to either see the nurse or someone else who is available. But seeing Dr. Golden is basically impossible these days. They’ve also made some mistakes for scheduling procedures. Case in point — today I showed up on time and they said I had to wait an hour because they had given me the incorrect time. Their success is obviously good for business but I have seen very very clearly that patient care has suffered in service to profitability.

Dr. Golden does not spend any time with his patients so all sick visits are with nurse practioner. I had a problem that I went to the nurse practioner 3 times. She finally said she did not know what was wrong and I needed to see Dr. Golden. The receptionist told me there was a 3 month wait to get into see him for a sick appointment. He is not worth that kind of wait. To see a doctor it was quicker to change practices. M
y new doctor was able to figure out what was wrong and properly treat it before I would have been able to even see Dr. G.

I have been a patient of Dr. Joe August for a few years now. I could not be happier. I don’t know where else I could find a doctor who will sit down with you and spend as much time as he did. He was more thorough than any other doctor I have ever visited.
The down side is that it is very difficult to get an appointment within 5 or 6 months unless it is urgent. Once when I asked for an appointment for a knee injury, I saw one of the Nurse Practitioners, I think she spent no more than 30 seconds in the office with me and said if it bothers me in 2 weeks to call an Orthopedic Surgeon.

At the recommendation of a friend (who is also an RN and acupuncturist), I went to Dr. Michael Golden for an annual checkup. A really relaxed, down-​to-​earth, kind of doctor, I thought I needed to pinch myself. LOL. Excellent bedside manner — he doesn’t talk down or over you and is very thorough, never brushing you off or shooing you out the door. I know several other people seeing Dr. Golden and they all love him. You’ll enjoy the artwork in the exam rooms courtesy of his two young boys (the usual cotton ball and macaroni artwork from elementary and preschool). I’ve been seeing Dr. Golden for a year and a half now and in the three times I’ve been to his office it has been a good experience. My first visit I did have to wait over an hour to see him but one of the docs was out sick and the other happened to be on vacation that week so he was swamped. My other visits have started promptly or no more than 15 minutes after my appointment time.