Jamba Juice

It’s Okay. Smoothie/​juice bar with annoying teenagers chit-​chatting about god knows what behind the counter. I ordered, or interrupted the juice-jockey’s personal conversation rather, and was ignored until it was finished. What are you expecting really? It’s a smoothie bar in a mall.

I am a fan of Jamba Juice, I admit it! I really enjoy their ice cold and very refreshing fruit smoothies. I’ve been to several locations around the country, mostly in So Cal when I’m cruising around on a hot sunny day and pull into a Jamba Juice shop, which are located predominantly in strip plazas, I roll right up to the door.
This Jamba Juice location is located inside the Northshore Mall in the Nordstrom wing, which is a lot easier for me than going into Boston for Jamba Juice. This is currently the closest Jamba Juice to my NH home.
While I was shopping at the mall, I stopped at this Jamba Juice for a snack break recently. I noticed they were offering combo deals here for $ 7 which included a 16 oz classic smoothie and choice of toasted bistro sandwich, California flatbread, breakfast wraps, or steel cut oatmeal.
It took a few moments to place my order since the place was fairly busy on an early Saturday afternoon. I decided on the Smokehouse Chicken Flatbread with Pomegranate Pick-​Me-​Up Smoothie. The flatbread and smoothie were made to order with the smoothie ready first and the flatbread took a few minutes to be ready.
The pomegranate pick-​me-​up smoothie was excellent, very cold and very refreshing which had a blend of pomegranate juice, mixed berry juice, blueberries, strawberries, raspberry sherbet and crushed ice. The personal sized smokehouse chicken flatbread was topped with black beans, roasted corn, poblanos, red bell peppers, BBQ sauce, white meat chicken, and melted mozzarella & cheddar cheese, browned on top of a soft flatbread.
This just what I needed for a healthy snack/​light lunch, which was tasty and refreshing and not greasy.
NOTE: There is no seating inside the shop, but there is comfortable lounge seating in front of the shop in the common mall area. I ended up carrying my snack over to the Food Court area to enjoy,

I always pass by Jamba Juice and think I should stop in as I have friends in other parts of the country that swear by it. I went when they first opened but that was ages ago and it looks like they offer more variety and even sandwiches now. I went in last night, probably not the best idea to visit on a Christmas-​time Friday night, and it was pretty crowded. I waited for a bit in line, and ordered my smoothie and then waited in a huge group of super excited teens in an increasingly smaller store. I will say that once my order was put in the smoothie came out pretty fast; it took less time than waiting in line to order did. It was okay– nothing great. I had the Caribbean one with pineapple, mango and well some other fruits but I mainly tasted mango. It was fine for what it is, and I’m sure the taste drastically varies based on which one you order. I really wouldn’t go with mango again. I thought the price is outrageous for a small and even more outrageous for a large. I certainly couldn’t afford to visit daily for a smoothie! I prefer the Tropical Café chain that is sadly not close to my area yet.

oh jamba! I’ve missed you! The last place we crossed paths after our California romance was at JFK airport terminal 5. We cant ever ever be separated from each other ever again! I need your mega mango in my life!

The only reason this place gets two stars instead of one is because JambaJuice is actually a delicious smoothie, and the quality is maintained at this location.
If you can get JambaJuice ANYWHERE else (Boston area, etc.) DO NOT COME TO THIS LOCATION.
The customer service here SUCKS. One time, I came in fifteen minutes before closing, and they told me «we’re only taking cash now». Um, what? I only have my debit card, so they refused my business, because they wanted to close early and GTFO right at closing time. Bad business.
The time after that, I went in and had a coupon for a free smoothie (that Jamba had sent me from their corporate office). The girls working there quizzed me on the freakin’ coupon! «Where did you get that?» «What is it for?» «I’ve never seen that.». What the hell?! The reason I have it in the first place is because your service is shoddy, and you are just living up to the hype right now gals!
It’s really, really unfortunate, because I actually LOVE the smoothies there. Fresh, delicious, and the Make-​It-​Light option is great. The price is average for a smoothie of that caliber, but the quality is better than the price would dictate. But I cannot give my business to any shop, restaurant, smoothie bar, or otherwise that refuses to give good customer service. No way, no how.

dude! carrot orange mango banana smoothie 4evur!!!
i like that we now have a place that makes smoothies out of actual produce and juice, and not out of some questionable machine that churns around weird shiat all day. it took a little while, but that’s because they’re actually putting the REAL INGREDIENTS in one by one. i wanted to jump the counter and stick my head under the row of juices in the back for awhile.
the prices are worth it.
i am a smoothie junky so color me excited about this gift from the heavens.

Forewarned. I’m a Jamba Juice fanatic, and have been to many locations throughout Arizona and Southern California.
This is the first «real» Jamba location in Mass, not including the college-​centric ones in downtown Boston that aren’t easily accessible by the general public. Jamba Juice is a very popular SoCal smoothie chain known for products with a slant toward health.
A press release from Jamba says that four locations will open shortly in Mass; this being the first. Malls are an unusual location for Jamba, but I guess it makes sense for New England… ensuring better winter traffic.
It’s in the Peabody Mall, a moderately-​busy set of stores on the North Shore, and located in the Nordstrom’s wing on the upper floor. The storefront looks like a usual Jamba location, but there is no inside seating… though there are some couches to lounge on a short distance away.
On this first visit, we sampled the 16oz Pom Paradise and Mega Mango. Both were quite good, and up to the usual Jamba standards. The staff was slightly inexperienced (having been only open for two months), but was very friendly and resolved a bit of unfamiliarity with the Jamba Cards quickly.
Some differences from the SoCal locations: the staff here doesn’t know about the «tip tip» singing when a customer tips. Not a big deal, but it always made us giggle. Also, the base prices here are almost $ 1 higher than SoCal… which was extremely disappointing. Our small drinks were $ 5 each. If the franchise owner expects this chain to do well here, they ought to be a bit more mindful of their prices.
In general, this is a solid first offering in Massachusetts with slightly elevated prices. I will be back.
EDIT: It’s been noted by someone that the price increase is likely related to the extra cost to transport fresh fruit from the Southern states. It’s a plausible defense…