Detail Store

owners are mean spirited and RUDE. They had no idea how to operate my car after they assured me that they did. As my car was rolling away with no one in it, I chased it down and left. Soon, a new car wash will be built close by and this place will be where it needs to be, bankrupt. Such nasty, ugly people.

I take it back, it may be the worst.
I recently had my car detailed so I didn’t need the interior cleaned and asked for an exterior wash only, which was quoted at $ 7.95. Since there were some bug marks there was an additional $ 2.- up charge which is fine also.
The problem arose when I went inside to pay: No credit cards for a charge less than $ 11.-…
Well then let me tip you right now, since I don’t have a checkbook on me (who does, seriously!?)
She actually took my car out of the car wash with the front half being wet since it was mid washing!
That is crazy talk about poor customer service.
I suggest you mention to your customer that it’s cash and check only (for 11.- or less) as they pull up. And never ever send a customer away like that, surely one could have come up with a better solution.
I for one will never ever return to this place, and am now driving my half sudsed vehicle elsewhere.

The car wash its self is fine and the guys do a great job, but the woman at the front desk (scared to asks her name) needs a few lessons on customer service. He has no personality and both times I’ve had to deal with her she puts me in a mood!

Management was very rude. Asked to clean my carpets and proceeded to tell me what he would do against what I asked. Rims still had a lot of break dust on them. Windows were still streaky. Again management staff not friendly. $ 25 not well spent. Will not be back

Awful. Awful. Awful.
I’ve had my car detailed other detail shops before. This place, by far, is the worst car detailing experience I have ever had. I got the deluxe package which was $ 25 and expected to have a clean detailed car when I picked it up. I open the doors and found dust and dirt still on the dashboard. They were still goldfish in the crevices of the seats from my kids, and other dirty spots around the car that were obviously not cleaned.
To add to this experience, the receptionist was completely RUDE! She needs a good lesson customer service. I was cordial. My questions were clear. She was short with me, never smiled, and acted like It was annoying that she had to make a sale.
Do yourself a favor and avoid this place.

Recently moved to the area and today was my third time in for a basic car wash. First two times they did a pretty good job at a great price, but today it was horrible! They didn’t wipe down anything inside and left my console and dash dirty. I had a cup of water spill in my cup holder and they just left it as is. Dust and dirt still all over the front. I asked the owner who was out helping if they were finished and pointed out all the mess– he tells me I need to pay for a detail job! Listen, I don’t expect perfection on a basic wash, but don’t leave pet hair and dirt all over. I have 4 kids and my car gets very messy, but I always offer to pay extra for a thorough job on the vacuum and wipe down. They’ve always said «don’t worry about it,» so I’ve always tipped really well. They lost a good customer and great tipper today. I am taking my business elsewhere. Also, I have to add that the lady who works the register is very rude. It’s like they don’t want your business! See photos I attached.

Telephone customer service was short curt. Will not even go in to get the detail done. Will try Newnan.

I called to have my car detailed just 5 minutes ago. I tried like crazy to give them my business. The lady who answered gave quick short answers like I was bothering her or something. I asked three questions «Where are you located» «Crosstown 74» was her answer. I work in Fayetteville and live in Newnan, so crosstown 74 means nothing to me. So I told her this and asked her again and she stated «Crosstown 74». I asked do they pick up «No». How long does it typically take «All day». They may do a good job detailing «I don’t know». They do have aweful customer service.

They do really great work. They even removed my old parking stickers from my winshield. Will definately be back.