The Chow Hound

This is my go to place for dog food. The owner takes the time to find the right type of dog food for my senior dog (16).Very knowledgeable about her products. The samples are also great to test at home with my dog and I always come back to buy the product. I also believe in supporting the local businesses.

My doggie is cured!!! I received really good advice from Chow Hound. My Michiko had severe yeast infection. Well more like Black Skin Disease (Alopecia X) but not no more! I did some research on Dermagic and decided to give it a try. I bought my products from Chow Hound and was given very good advice on what else I needed to do. Which was to cut out all grains, sugar, or anything that can turn into sugar. Followed all the instructions and advice and after 1 ½ months I have a new doggie. Thank you Chow Hound for all your help.

I haven’t been here in over a year, but stepping back in– it’s like it was yesterday since last stopping by. I was looking for treats to give our doggies… When we leave for work early in the morning, I’ve been giving them a variety of goodies to keep them happy and occupied while we sneak out the door. No more! Jacque told me about a friend who did the same thing, and unfortunately their dog choked on a greenie and passed away. Jacque then suggested instead to boil some sweet potatoes mash them up, freeze them into ice cube trays and give them those instead.
Who else turns away potential sales by giving out free advice? This is the norm for Jacque. She is knowledgeable and truly cares for the well being of our fur babies. I know that I can purchase from her with confidence. She fully researches her inventory, when I had questions on a certain type of food the last time I was there, she broke it down for me.
Chloe, Tofu and Sumi says woof woof to Aunty Jacque!

Unilocal 100 Review Challenge 2015: ⁹⁴⁄₁₀₀
Wow, coming here is one of the best decisions I have ever made for my dog, Wes (along with changing his vet from VCA, but thats another review of its own).
I called the owner while at work in town and gave her a general background on my dog and she told me to come on in. I informed her, with Hawaii traffic, I may not make it in time for they close at 6pm. She said not to worry, she would be there.
Sure enough she was, about 30 minutes before closing. After she assisted another customer she gave her full attention to us as she asked questions to suggest the best remedies. She definitely doesn’t try to sell you on anything, only what you need and only the best quality. Even after 6pm (closing time) passed she continues to serve us and did not rush us. Not only did I learn new things about dog’s health but after my purchase she gave me free samples to try with my dog since I was deciding on switching from Blue Buffalo.
Forget Petco, shop local with a knowledgable owner whom actually cares about your pet! I highly recommend coming here for your pet’s needs.

I first came across this store as I was waiting for my wife while she was at Bravo Salon next door. Jacque the owner is extremely knowledgeable and helpful with what foods will work for your pet. I was very impressed with the variety of brands you can’t find at the big box stores. If your pet has food allergies, this is the place to look for his or her food. Jacque gave me some samples to take home for our dog and I thought that was very nice of her. We gave our dog the samples and he just loved it; he acted like he didn’t eat in days! A few days later we picked up a small bag of California Natural, the food that he loved. Fast forward 3 weeks later, I went back today to get him the bigger bag of food. Support local and shop here!

Knowledgable, carrying boutique brands such as Annamaet pet foods. If you haven’t heard of it– please look at it if your pet has any allergies, tummy trouble or you just want that coat to shine! A small business with a personal touch. It means the owner doesn’t just know the products, she knows the creators of the food on the shelves. The actual person. Try finding that at Petco. Support local business. Shop small.

I am so glad I found this pet store. Jacque is very knowledgeable and genuinely cares about animals and even some people too. She always has recommendations for any issues my dogs might have and those ideas are not necessarily things that she profits from. She carries a few food brands that you won’t often see elsewhere as well as some toys and treats. It’s always an all around good experience there. I’m there at least every 2 weeks!

Jacque (owner) is very friendly and extremely knowledgeable. I decided to give Chow Hound a visit because I wanted to switch out Nala’s hard food. After talking with Jacque for a bit she disappeared to the back and returned with samples of different dog foods for Nala to try. She loved all of them so decided on the chicken and beef flavors of the Annamaet brand food (which I also mix with Earthborn wet food) that was highly recommended by Jacque. She also has a small selection of treats and other accessories and even goes out of her way to bring in a specific product that you want if she doesn’t carry it.
Also, don’t forget to ask about her cookie club! I believe its buys 10lbs get 1 free! I left with 2 bags of hard food, 4 containers of wet food, and a half a pound of cookies for about $ 52, not too bad especially for the quality and service. She even walked us out of the store and waved us off! Talk about great customer service!

Awesome store and great customer service. I finally found a pet store that’s sell California Natural dog food! Gotta support small local business !

really good quality pet food and treats all around. the owner gives good advice as well, and sometimes has samples of dog foods on hand!

The owner is very friendly and gives great customer service! They carry EVO here. Always come back here because she’s the one of the few places that carry EVO!
This place is located in the same shopping center as Genki Sushi and Zippys Waimalu.
She also carries Earthborn and California Natural which are the brands that a lot of my friends feed their pets which you can’t find in your regular pet stores as well.
She has the best treats where you can scoop your own and I believe she charges by the pound. It’s a small store but has pretty much everything you need for your pets.
Go check it out… You won’t be disappointed. You pay more but the food is better quality and so is the customer service!!!