Splashes

DO NOT GO HERE!!! A WORKER STOLE $ 25 OUT OF MY ASH TRAY! !! I HAD $ 110 IN MY ASH TRAY THAT I FORGOT TO REMOVE BEFORE I GOT THERE! ! I had the money rolled up and when I remembered it once I got home, I counted it and sure nuff, THEY GOT ME FOR $ 25. Sure, it could’ve been worse, but the point is THERE IS A THIEF WORKING THERE! I went back the next day, not thinking I was gonna get my money back, but to vent to the manager. I told him that i didn’t have proof but he needs to know that there’s a thief amongst us. Why did I do that? ??? He had the audacity to tell ME, a customer who has frequented his business for years, a customer who passes up a million and 1 car washes to go to SPLASHES, that his A-​TEAM was working that day so he KNOWS no one stole my money! !!! I had to leave right away when he said that cause it was just gonna go down hill for me from there. And what’s so bad is that I scraped up money to tip the guy because I had forgotten to go by the ATM before I got there. Little did I know that he’d already helped himself to his very own tip out of my ash tray. I hope the audience I had in the lobby as I was complaining never return here either cause I’M DONE and that is all. I approve this message! !!

Slow, but good car wash. Waiting area is nice with wifi. People are polite, prices are comparable to Mister Carwash. Wish they had spray air freshener instead of those little «cards.» However, since they opened I’ve not had my car detailed any where else.

HORRIBLE PLACE. I had a flyer that melted into my windshield that I asked for them to remove. they CALLED MY INSURANCE. what sense does that make for just a windshield cleaning? when I saw my car, they had SCRATCHED MY DRIVER SEAT WINDOW. it doesn’t even look like they cleaned my car. there’s writing on the window from when THEY WROTE ON A PIECE OF PAPER ON MY WINDOW. there’s so many streaks and water marks on my window from when they «cleaned». my carpets are still wet 7 hours later. they also put my WET MATS and stuck it in my trunk. lazy ass people. my things were thrown everywhere. overpriced and not worth it at all. my 4 year old cousin could have done a better job. never coming back and I DO NOT recommend it to anyone.

I just wanted to share that I went to go get an oil change at a completly different place and they told me that they couldn’t do it bc the lid on my oil pan had been stripped by the place that did it and if they tried any harder they could break the oil pan. The last place that took care of my car was spalshes! NEVER EVER EVER GO TO THIS PLACE!!!

Danny Gutierrez is the Car Wash Manager of this business and I have been a regular customer for 6 years. This business broke the lock on my extended cab door. Mr. Gutierrez told me that the staff will alert management when a door will not open and in which case I was not approached about this matter. While talking with this individual, I also pointed out the unbelievable job done on my interior, in which he looked bothered upon showing, but didn’t offer to rectify the situation. I returned some time later to determine why the matter was never followed up on. AGAIN, I was not approached about the inability to open the door.
Without approaching or speaking to this individual, I was approached TWICE as I stood by the front door by this character and was told VERY sarcastically and disrespectfully «I tried to call you!» in front of approximately 8 other patrons. HE FAILED TO CONTACT ME. He said 2 Ford dealers were contacted and he was told it was «flimsy». That should not have mattered. I opened the door across the street at a UPS location JUST PRIOR to going into this business and there was no problem. This business should have claimed my loss on their insurance or whatever and made their 6 year period regular customer happy. He said to me «No, it doesn’t work that way!» They are VERY slow, and their customer service has precipitously disintegrated, as well. NEVER AGAIN… don’t let the amount of cars fool you…

Quick, about 30 minutes on a Thursday evening. I just had an oil change and free car wash. They do check the air filter and transmission fluid. I chose not to have it changed because I felt like it could wait.
But the car wash was good, I watched them clean the inside, cleaned the rims and hand dry the outside. Not that busy when I went. I will be returning. Pretty good pricing for oil change and car wash, @ $ 36. That’s with regular oil. No real complaints, I don’t really give 5 stars unless I’ve been to the place multiple times and I know they’re consistent.

Ridiculously slow. Honestly, I do not even think they vacuumed the inside of my vehicle. Also, no sense of urgency amongst the wash staff. Don’t think I’ll return to the Splashes.

This place was no good. They did a great job scrubbing my windows but it seems like that’s all they did. It literally looks like they took an armor-​all wipe and just swiped it over the dash and the center console. I have a sedan, I doubt it’s too much to go over everything.
On the outside they barely did anything. There were still grass clippings clinging to my car from yesterday, I was pretty pissed. And my tires were just sprayed down with wax and not touched, so the shine is all spotty. The rims had black crud on them still. I get they’re busy but I didn’t expect such a sorry job for $ 15 that’s what I pay at my usual place and they practically spit shine the thing. I don’t recommend this place, you’re better off washing it at home.

Conveniently my review from 4mths ago has vanished… poof, like magic. Let’s go through it again :
Where to begin… If you have OVER an hour to sit and wait and watch people move at a snails pace… then this is the place to go. I have a new car, it’s a few weeks old. Needless to say it needed a basic wash as it was dirty from rain and it had a few spots inside that could use a little cleaning. OVER an HOUR later, guess what?! It still has those spots inside. How do you miss that?! Don’t waste your time!

I have been here 3 times and have never left within an hour. It shouldn’t take an hour for a simple car wash. I go to Mr. Carwash in Houston and they have me in and out in less than 30 minutes. Not to mention the front desk woman is hateful to the kids in the waiting room. Does it really matter if they are pushing the buttons on the vending machines? They aren’t hurting anything. It actually gives them something to do in the seemingly unending wait time.
Thank you, baby Jesus, there us a new car wash opening up on 518 on the other side of 288. I won’t be back here.

Super slow! One hour for a simple express wash. Never again. They opened one of my windows and my back seat got went. They broke my towing cover didn’t say a thing. My truck has water marks and dust still. Horrible horrible !!!

Come in at 8:00 am during the week for quickest service.

I wish I could give this place negative stars. The lube center will flat out lie about what’s needed and manufacturers service intervals. The car wash is hit or miss (usually a miss). Pearland is ripe for a new car wash to open up and blow the doors off this place.

STOLE MY WALLET
Make sure that you dont leave anything inside the car. THEY STEAL.
I LOST MY WALLET Yesterday. I gave for basic car wash and my wallet was inside the dash and they stole it. I spoke to the manager and he kept talking about their policy, but the employees there dont adhere to these policy. They stole my wallet.
I had to cancel all my cards.

Faster service for a Saturday afternoon. Less then 25 minutes. Big negative-​people was smoking 6 feet outside the exit door. need to move the smokers. Good service and do a good job.