Mc Critters

Well McCritters in Pekin just lost a family of 5 business forever. Not only did they mess up my order but they had the nerve to try to reserve me the same messed up thing. I ordered a Hawaiian burger it comes with jalapeño peppers ham pineapple and pepper jack cheese and when it came to the table it was some other burger smothered in bacon and cheddar cheese I told the waitress she said oh let me get that fixed so instead of making me a new meal they tried to scrape everything off the old burger but did not get all the cheddar off of the burger tried to sneak it by me it still had chedder on it. And the sent it back with half of the fries gone off of the plate. Cold and horrible. They didn’t have the integrity to remake my order from fresh they literally tried to scrape all the wrong ingredients off of a burger leaving residue of those ingredients and then added the different cheese and other items from the Hawaiian burger. Without the peppers! When I sent it back again I said please take it off my bill and they did not have the decency to offer me even a discount or anything else I was just going to have to wait a third time for them to make another sandwich. Tip to the McCritter Owner when your staff messes up an order not once but then tries to hide it and messes it up a second time causing you to sit there while your entire family eats then making you wait another 10 minutes for a sandwich after everybody’s done you owe it to that customer to come for the meal for the family or at least do something really nice for them. I wonder what the health department would say if they knew that your staff takes food back to the kitchen and tries to alter it like that what if I was allergic to cheddar cheese and that’s why I didn’t order it Huge fail Mccritters. Anyone who took the time to read this you should never go there obviously you don’t know what kind of tomfoolery is going on in that kitchen now