Lovelady Automotive Service Center

I typically do not write reviews, positive or negative. However, after stumbling upon and reading a previous review, I was compelled to write a review. My mother and I have used this family owned establishment since they opened their doors. From the beginning, I have felt comfortable with their service and prompt attention to our cars. As a woman I have relied on their knowledge and have never felt taken advantage from the lack of knowledge of a car’s workings and repairs. They have taken the time to explain what was found, needed, why it was needed and any cost on all my services. All cost and work was authorized by me before the work was done. Later on, when I purchased a used car, their shop handled the warranty work. They handled all the hassle and complications of getting each and every warranty repair approved. My last repair under warranty, they «went to bat» for me with the warranty company on the necessity and safety of the repairs. I am thankful to be able to have their trusted services as a car owner and a woman.

Better make sure you have a backup vehicle because these guys are in no hurry to get anything done!
My car was towed to this shop 33 days ago. Two weeks ago my warranty company authorized the repair, which was a clutch and flywheel replacement. After hearing nothing from these people I called and was told that they were waiting on a motor mount to come in. Wait. A motor mount? My car didn’t need a motor mount. «It’ll be ready, tomorrow,» they said. They never called, so I called them. They had to order a new cylinder and it’ll be in, tomorrow. I am being jerked around because I am a female. These country bumpkins are not telling me something, I am sure of it. Beware of this business!