Paws On Fifth

Terrible. We had taken our Cairn Terrier there for years, but one day the groomers had cut her tongue, no doubt about it. They still charged us full price for the cut, and it was not even that good. Shouldn’t have charged us, or at least given a discount. Haven’t been back since.

I’ve not been to Paws on 5^th for over 2 years, which is why I’m giving it 3 stars. For the area, the prices are competitive, but that is by no means, for me, reasonable. My cocker spaniel cost $ 75 before tip. She did an excellent job, and I did prefer her cut, and skills than to the groomer at Pelham Pets, the other local competitor. Also, she took a cute photo of my cocker and gave it to me in a fridge magnet which I thought was a nice touch. Since 2013, though, I groom my cocker myself.

Worst ever! Groomers are rude, temperamental and lazy. Prices are constantly shifting. $ 85 for a 12lb dog to be bathed. Not groomed, just bathed. Haircuts are terrible and groomers are quick to shave dogs instead of spending time to groom.

The worst pet grooming place I ever been to! Service was bad and my dogs haircut was horrible!!!

First time using POF after becoming new puppy owners. Called ahead to get pricing, and was very clear about our dog’s breed, hair-​type and size/​weight. The owner quoted a price but told us it might be lower when I brought our dog in. However, instead of being greeted by the owner for our first visit, she instantly said the price would be $ 10 higher saying our dog was «so big!» (I told her the size/​weight of our dog over the phone when she quoted the original price!). Also, she began challenging the breed of our dog (a hybrid poodle-​mix), yet she clearly has very little knowledge about what «_​_​_​_​_​-​oodles» look like, despite them being pretty common these days. [I am choosing to keep that detail private here].
Needless to say, things didn’t start out well, nor did they end well.
When I returned to pick up our pup, he looked a complete mess. His whole face was shorn when I specifically asked for it to be squared. The hair on his ears was left ultra long — They looked like curtains! Other areas on his body were missed completely. Basically the groomer completely disregarded my instructions, and again asserted my dog is more poodle than it’s other breed (which is irrelevant, and untrue).
There are OTHER DOG GROOMERS in/​around Pelham. Seek them out!