Beauty Cafe Salon

TERRIBLE!!! Do not go here! I stopped in because I saw a huge sign that said eyebrows for $ 8. I looked up the website on my phone and saw that it said if you present the coupon you get it for $ 5. I went in thinking they would be good and honor that price. WRONG! After getting a girl who butchered my eyebrows after I clearly said not to shape my eyebrows just to clean them up (My eyebrows looked worse when she was done then when I came in by the way) the front desk woman was so rude and wouldn’t honor it because she said I had to print it. No where does it say I have to print it!!! When I told her that she insisted I did. Then I gave her my phone and said «show we where it says I have to print it» and only then did she get say «fine, I’ll charge you $ 8». Then as I went to give her the money she tells me I was not a new customer, um, excuse me? I’ve never even had my eyebrows threaded before. Ever. With that said, the girl Bushia who did my eyebrows was awful, unsure of herself and therefore totally made my eyebrows uneven and the lady at the front desk is so rude and WILL overcharge you and not honor the $ 8 new customer price let alone the $ 5 price that is listed on their website. So really, do yourself a favor and do not go here!!!

I love having my eyebrows done with threading. However, this was my first time here, and my last. Not so much because of the threading service, but more so because of the lack of customer service, more like the lack of courtesy, that I experienced.
I had walked in with a friend, asked about having our eyebrows and her upper lip done and was told by the nice front desk lady to sign in and we would be called. We waited, had our eyebrows done and they did a nice job. So far so good. Then, we paid, and I even gave the lady about 30% tip for both of us. Here’s the clincher. We walked out and noticed the sign on the door that says «eyebrows $ 8 for new customers» — my friend and I were charged $ 29. We quickly did the math and realized that there must have been an error.
So we walked back inside and now there’s a new lady at the front desk — let’s call her bitchy front desk lady. We told her about the sign and inquired about our charges. BFD Lady proceeds to tell me – «that’s for new customers, you’re not a new customer» — a bit presumptuous considering that I had NEVER set foot in that place. I said nicely, «No, I’m new and so is my friend.» Apparently she did not believe me because the next thing was to ask me, «then how do you know Rutha» (the lady who did our brows — I think that’s her name)… I’m thinking OMG, really? All this to save a few bucks? Not worth the aggravation! I said, «I don’t know her.» So, did she refund our money back finally? NOOOO… not yet, the interragation continued. She then asked Rutha — «do you know them?» The poor lady, trying to do someone’s eyebrows turns to BFD Lady and says … «No.»
Finally, and reluctantly, BFD Lady refunded a whopping $ 5. Had she behaved in a different manner, I might have said, just keep the extra $ 5. I was just curious about the charges. But because BFD Lady felt the need to interrogate us and try to embarrass us, I will not be returning. So, beware if you are going as a new customer and just make sure you get charged correctly. And don’t let BFD Lady try to get away with not honoring what they advertise.

I’ve been going to Beauty Café for years now since they used to be on Palm Ave. Unfortunately, over the years they have become more pushy with their «free facials» and in-​house products. The signs outside their door show a discounted price for eyebrow threading on Mondays and Tuesdays, but I was told I have to pay $ 5 more than the advertised price because I opted NOT to do the facial. They do a pretty decent job and are usually quick. If you don’t mind people constantly pushing products on you, this place isn’t bad at all to do your eyebrows

Hi. I love this place. I am however missing Hina and her daughter. It’s who I used and I hear are out indefinitely. Anyone know where I might find them?

So I have been to this location 3 times since June and Luna is very good at threading. I didn’t know that you couldn’t tip on a card– or I would have been prepared. And I was a little upset cause she had done a great job so I was looking for cash in my bag. I don’t look Indian but one of the other workers made a very rude comment about me not having cash and that I should be kicked out in Hindi/​Urdu. I was so upset that I went to the car took out a 5 for tip left it on the counter and left. I don’t know if I will go back because I was soo insulted. I was going to use there services for my wedding in December but that is definitly a NO now. If tip is expected u should be able to put it on a credit card receipt.

Found this place on Unilocal as I was driving through. They do an a decent job with threading. The place was very clean, and the customer service was good too. They also have specials advertised for weekdays for those who are near by this chain.

This is my first ever Unilocal review, and I’m sure glad it’s with them! I walked in there, paid $ 8 for threading because I’m a new customer (I would’ve paid full price gladly). A young girl names Gul did my eyebrows. She was fast and she was damn good. My eyebrows came out even and full! First time I walk out of a thread bar without paper thin eyebrows. I had a chunk taken out of my right eyebrow by someone else at another place, and she shaped around to help it grow! I can’t wait to go back!

I decided on a whim to get henna tattoo done here and it was not the best decision. I walked in happy go lucky and then I stood waiting as the receptionist was on a personal call. She seemed quite entertained and did not even bother to acknowledge me. That should have been a sign. I decided to sit down and wait. Long story short the woman who did my henna tattoo was more present, however the quality of the tattoo was not great. I will not do business with them again.

They are only good for eyebrow threading. Don’t try their facials. Two of my own friends went to this parlor and had a facial done, let’s just so both my friends had the steamer kept on their face for a very long time. While the salon lady had ran off in between to do eye threading for other customers. And she didn’t realize she kept her facial customer waiting for over 15 minutes under steamer! This same experience happened to another friend of mine as well. They should seriously stop doing this to customers.

I agree with other reviewers, customer service here is horrible. The lady at the desk is rude and I can’t stand to see her. This past tues, I brought my mom in for a facial ad a mani and pedi service because I bought her a gift certificate for Mother’s Day. When I get there, the lady at the desk says that they are no longer offering mani and pedi. She said that I can get any other service that equals to $ 30. When I checked their price list, there was nothing there that costs $ 30. She said that on Mondays they offer $ 30 facials on Mondays. But my mom said that Mondays don’t work for her because she works, so I asked for the $ 30 back so I can take her somewhere else for mani and pedi. She said that she couldn’t do that. I told her that when I came in I paid for the mani pedi. And that for Mother’s Day that’s what my mom wanted. She had the audacity to say that I should’ve come in for Mother’s Day. I told her that the gift certificate expires for this weekend. I’m allowed to come anytime before then. I told her that it wasn’t fair that I paid for a service and that it wasn’t our fault they were no longer offering that service. Needless to say I will not be returning to this place ever again.

5 for the shaping. The people are nice to me. I wrote most of my review in the tip. Not higher because it is kind of no frills. Maybe if they even used a baby wipe when done. You sit. They do the threading and you are done. I have done the facial and a wax. Was quick but my skin didn’t react well to it. Fastest and cleanest wax ever.

Hina is the best!!! I’ve been a customer here for several years now. I always go with Hina, though. She really is great. She usually has the longest wait during peak hours, but it’s worth it

Just had eyebrows and lip threaded. Tech did great job! My complaint is with the ‘one’ at the front desk. From time I came in to when I left she was on the phone. Tried to to ask about the ‘special’ she said «just check facebook» (as she was still on the phone). She had no idea what the special was!!! Now I am on my computer and see there are NO specials. Why advertise if you don’t follow thru. A so-​called receptionist should acknowledge customers, be able to answer questions, and stay off the phone!!!

On Sunday afternoon who wants to do there eyebrows, not me. I saw a sign outside that said $ 7 doable. Go in, got skipped twice only to be told appointments, Really? Wtf is the point of signing in then? Ok whatever, I wait. Girl did my eyebrows, ahhh ok. Not in love, but decent enough. So I hear this girl checking out fighting about $ 5 price, $ 5 dollars wow. Oh ok it’s with a coupon, no big deal. (I’m thinking I will go-​ogle later) When it’s my turn to check out they tell me $ 10? Wait isn’t it $ 7? Get your price together! Then the manager says, oh ok we will give you special since it’s the 1^st time. I was considering getting the Keratin done for $ 99 but after someone else’s review I think not if the product is that weak. The name of it says it all, It’s called O.K. so that means I will get an Ok job. lol

So I’ve decided to drop two stars. After being such a loyal customer; last night I experienced the end-​all-​be-​all of worst experience. 4 weeks ago, I went with Nisha, I guess because I showed up right before close. She did a horrible job. Super skinny eyebrows. On top of that, THEY DIDN’T MATCH.
I let it slide. Skipped my two-​week appointment to give them time to grow. Come yesterday, I walk in at 5:45 and this place is empty. Not one of the usual’s are there. I have no other choice, Christmas party on Friday, final today. I just didn’t have time, I went ahead and got them done with this older woman.
Immediately I can tell she was thread happy. Tearing away at the hairs I waited so long for them to grow. When she finally finished. I look and to my dismay, UNEVEN AGAIN! That’s it I’ve had it. I left, fuming.
They’ve changed so much from what they once were. Expanding everywhere in Miami to please and all they’ve done is ruin their great customer service and skills by just hiring for hire.

Customer service sucks! It doesn’t get more desi than this. I got keratin treatment from here and was told it will last for three months if I followed instructions which I did. My technician was nice but the manager refused to see my point of view and all she did to make up was give me a free blow dry. Really? I spent $ 100 for a free blow dry! I called them three weeks after and was told to come in for «discussion.» After a futile 20 mins of excuses, I got nothing. Consider this — you spend $ 20 or less at Hair Cuttery and if you’re not happy with your haircut, they give you a free one. See the difference?

so i heard all about the beauty café and their eyebrow threading. so i went in and was pleasantly surprised. although they were semi busy i didnt have to wait. it was only 10 dollars and the girls were nice and my eyebrows actually came out looking great. i didnt get my hair done but did notice that they do nails, hair and massages. wow.