Fix Express

beware these people claim that they’ll call or email you to let you know when the phone is ready. 2 months later i didn’t receive a call nor did i get an email. i know i should’ve called sooner but unfortunately i trusted them to do what they told me they would do. i no longer have the phone because they have used it for parts. if you decide to go to this place make sure to be on top of them with your device

I had such an awful experience at this place. Awful service, awful results, and the most awful part about it was when they were fixing my phone, they hurt it more. I would not recommend this to anyone, I had an awful experience and just wasted money there. Plus at the end I had to pay extra money that I wasn’t aware of.
*I would give this place 0 stars but I apparently have to give at least 1.*

Like many other reviewers, Groupon brought me to this place after the screen of my iPhone cracked. Given the nature of my work, I needed my phone to be repaired as soon as possible, and in a couple of hours the IT team of Fix Express was able to repair the phone I brought in. The service was so fantastic that I brought on the same day another phone I had at home and had been wanting to repair as well. Overall, they gave me a truly fantastic service and reasonable price, and would definitely trust them again if the opportunity arises.

Horrible! Do not buy a Groupon for this place. I bought one a month ago, it was going to take an hour + to replace my screen, I did not have the time, thus I came back today. First, I called their number that was listed on their website to find out their hours of operation (because I did not see them listed in there)…NO ANSWER (not even a message)! I finally found their hours online open at 9am (Mon-​Sat) thus I drove there. At 9:05am, the door is locked. The phone number that’s on their door is different for their webpage (but don’t bother calling that either, nobody answers). It’s now 9:25 am and nobody has showed up! Time to get a refund on my Groupon!

I came in with a Groupon to repair my iPad screen. They were curious and fast! I ended up purchasing screen protectors at a discount, which they installed beautifully. While this store is far from my house, I would make the drive to come back.

Just received our iPad back from these guys. We are so pleased with their service! We purchased a Groupon, not knowing they are located in Fla,. (We are in Ca.) They were so great! Working with us and expediting shipping to them and back to us. They were lightening fast, and were great communicators. So far, everything seems to be great with the repair. I read the other reviews, about the white spots on the screen. We will update, if this is the case. But we hope we won’t have to do that!

You may be able to get a Groupon here, but I’d never go back to this place again. I had my cracked screen fixed here and there were white spots that just got worse overtime… underneath the glass. The screen was also poorly responsive. I had to replace the screen again and some real pros told me that a special glue needs to be put in between the glass and the lcd… If not, that’s exactly what happens. I will never go here again. Go somewhere else and get your money’s worth.

Worst service ever. They fixed my iPhone in 2 days so I brought them my tablet which was also broken. It’s been over two months!!! They say they’ll call or send email updates when it’s ready but never did. After 3 weeks, I called and they said oh yes, it’s ready! I went there (25 min drive), we test it and it’s not working… They say they have to order a new piece and that it will take 3 days… Almost a month after, I call since I never heard from them and they say the piece will be there next Monday then it will take 3 days. I called again last week, they say we are working on it, it will be ready by 5pm and will call you. A week after I call to confirm and the guy tells me he’ll work on it today… Really, weren’t you working on it last week. This is ridiculous and a complete waste of my time.

Brought a Galaxy S 4 in for a repair of cracked screen. Service was prompt when i arrived in the store. When i dropped it off they said four hours and it was done in four hours. If my phone breaks again this would be my first choice.