Holiday Inn Express & Suites Pembroke Pines-Sheridan St

I just like these Holiday Inn Express hotels, I have stayed in many of them and they are all very similar. I enjoy the large tasty breakfast selection they offer; eggs, biscuits and gravy, sausage, pancakes, cereal, fruits, yogurt, and more along with a variety of cold and hot beverages.
The prices are usually always average for these hotels too. This hotel cost me close to $ 700 for a 3 night stay, even with my discount. This was higher than I normally pay, but I guess demand was up in the area those nights I was there.
The room was nice and clean and the beds were comfy with a fresh feel to them, and I had lots of pillows. The bathroom was large with hair dryer, and there was an ironing board, and other hotel basics you expect. I did request extra shampoos, conditioners, and towels. And the hotel got them to me in a timely manner.
The best part of these hotels is the AC will get the room almost to frost bite temperature, which for a big man like myself, I am always hot, and just sleep with a sheet, and sometimes still sweat in the hot FL heat. But here I was able to get the room down to about 62 degrees and actually gave me a bit of a chill, haha. Love that I can control the temp and go so low. Some hotels block the temp to only go to about ⁷⁰⁄₇₂ and no lower, they suck, ha!
The shower was had plenty of hot water and good pressure. The maid service cleaned and changed sheets for me and spruced up the room daily while I was away. The room has a small kitchenette with microwave and sink in it, large full length mirrors, and black out curtains, as I don’t like the morning sunshine coming in lighting up my room.
I will stay here and at other Holiday Inn Express hotels again.

That’s what you would expect for a Holiday Inn express. The room was clean and well equipped although somehow they forgot to clean the room and restock the bathroom supplies on the second day. The pool looks well-​maintained and they also have a hot tub. The breakfast was same as usual except for the cinnamon rolls were little different than normal holiday inns.
We stayed for three nights and things went OK. Once when I asked for and IHG rewards member bottle of water the front desk tried to convince me that they did not have any. After further inquiry she decided to give me one. That was kind of annoying.

Clean, new. Employee are properly trained and customer centric. Moved here from Hampton Inn and glad I did move. Close to Cracker Barrel and Wendy’s. Housekeeping excellent, Front Desk is TRAINED and supportive of tired travelers. Exercise room is good. Did not use pool. Night auditor asked when I check in how can I make your stay easier? I asked why? She said its my job to make sure we take care of our guests after long days… Wow. I like that positive attitude. Any questions I asked they had the answer quickly. Rooms are very nice and new.

In most ways, the Holiday Inn Express Pembroke Pines is a completely average generic chain hotel. It’s situated in an utterly charmless spot between a highway, a self-​storage facility and a Wendy’s. The rooms are fine. The non-​opening room windows were a disappointment, but not a surprise.
The lobby lacks a good hangout area, and the pool is tiny. Breakfast is low quality even by midline hotel/​motel prefab food standards. The coffee was watery; the eggs and sausage just looked nasty. As another reviewer mentioned, Chobani was a plus.
A couple of bad experiences with the staff turned this from a 2 – 3 star ‘it is what it is’ review into a 1 star must-​to-​avoid review.
The toilet in one of 2 rooms got clogged, unfortunately leaving a wet mess on the floor. Never fun, but it happens, and you generally expect a hotel to help you deal with incidents like this. We called the front desk; a little while later, someone came up and, literally, handed a plunger to the 10 year old who answered the door and quickly departed.
When we recovered from our surprise, we called the front desk and were told that there were no maintenance people on duty at night and that the on-​duty staff would not help clear the toilet or clean the bathroom. They did eventually agree to provide a different room, but I’ve never experienced in any hotel, anywhere, at any price, such complete disinterest in guests and apathy towards hospitality.
We also had another minor incident earlier, when we asked for a few extra towels — there were 5 of us in 2 adjacent rooms, and we were short. Simple, right? The housekeeper insisted on counting all of the towels we had before giving us any new ones. This took about 10 minutes, and the housekeeper seemed convinced that we were stealing towels, until we let her come in and count.
I’ve never really had experiences like these at a hotel before. I’m sure that the staff issues are a product of poor management, but, either way, I’ll pick one of several equivalent hotels in the area next time I’m there.

Heart less people my wife and I lost our money wallets but thank goodness with all the times we stayed at this hotel we had a crude many points to get a night free. Got there they ask us to pay addition 75 dollars, is losing our money we asked if they can wave the accident fee until the morning showed them I was a platinum member And all the manager just gave me a dirty look and said we can’t do anything for you. Get that a loyal customer and they couldn’t wait until morning ask them to keep my card on file that I’m a great costumer I promise not to reck the room, well my wife and I was forced to stay in a car for the night until morning then got a room else where. It’s bad heartless hotel they don’t treat there loyal customers with respect and try to help anyone out. I have give the holiday in and ihg over 10 grand of my money and they threat me like shit. STAY AWAY FROM THIS HOTEL !!!

Perfect location for any visit to Miami or Lauderdale area. Away from most traffic that is on the east coast, nearby eateries, right off the toll and highway.
Hotel itself is adequate. Staff not esp friendly. Room was nice and spacious but our TV needed a new cable, after trying to fix it ourselves we had to wait till the morning for a fix.
Nice small sitting area with sofa with compact kitchen.
Don’t like the decorative but dark lights in bathroom. Again, a male must have selected the lighting. Too dark for makeup.
Hate the annoying fan that is on with main light instead of shower light. Another mistake made.
Good breakfast, all you would want, plus hot personally made pancakes by a cool machine.

Nice room, comfortable bed. Clean facilities. Only complaint is really really slow internet speed and poor signal strength inside the room. Considering we are less than 20 feet from the Cisco wireless repeater I should not have one bar. Kept dropping signal constantly.
Climate control in the room was nice and comfortable without being too loud.
Breakfast was decent for a free buffet. Nothing special but pretty good coffee. Scrambled eggs are powdered which is disappointing, but chobani yogurts are nice.
Exercise room consists only two treadmills and a single recumbent bike and that’s it. It’s nice enough to walk outside, so perhaps another exercise option would have been nice.
Since I’m a techie, I would perhaps look into other numerous options of places to stay, but if you don’t need to be connected I’m sure you’d enjoy the stay.

Nice staff, mean hotel… I’d come back. I’ve stayed at alot of hotels and thus was perfect. I have zero complaints. If you need a room nearby I’d stay here. I write this review to retort the one negative review.

The room was adequate and pretty basic for a midline hotel.
The check-​in process was a little complicated due to our rooms being paid for by someone else who had not arrived yet, hence we spent quite a bit of time at the front desk working things out and got to interact for quite a while with the desk staff.
My first impression was that these people don’t like their job very much. They were straightforward and very business-​like and somewhat brusque. I could have closed my eyes and I wouldn’t have known if I was checking into a hotel or the county jail.
We were asked for a credit card for «incidentals», I guess since somebody else was paying the bill, so we provided them one. We were then informed of their smoking policy and told that there would be a $ 500 charge for a «violation» yes, they actually called it a «violation.»
Now, I do not smoke but my SO does, he is a very heavy smoker hence all of our belongings do smell of smoke. He is also respectful of the property owners right to regulate smoking on their property. Your house, your rules. He went outside to smoke the whole time we were there, he never did smoke in the room. We stayed there for three nights and pretty much only in the room to sleep.
Now we get the credit card bill and there is a $ 500 charge for smoking in the room. We are in the process of disputing it now. I would be very wary of this hotel. We won’t be using it again.

Stayed here for two nights and overall, I am very satisfied. The front desk was very courteous and got us in and out quickly. They make sure to finish with one customer before moving on to the next, which I greatly appreciated.
The room itself had everything you need to have a comfortable stay. The bathroom had the usual mini shampoo, conditioner, and a face/​body soap bar. There were more than enough towels, especially for me who uses a bath towel and multiple smaller towels for washing my face. A+ for the bathroom.
I really liked the microwave, mini fridge, and small coffee pot area. There was complimentary coffee (both regular and decaf) and tea. There were also packets with coffee stirrers, creamer, and sugar. The individually wrapped plastic cups were a great indication that cleanliness is a top priority here.
We had a king sized bed and it was very comfortable! Had 2 soft and 2 firm pillows with a small blanket on the side. I had no back pains whatsoever, I could have slept forever!
Not sure why the first review said the AC was uncooperative; our room’s AC was working perfectly. I even had to put on a long sleeve because of how cold it got (but I’m not complaining, it’s great coming back to a cold room after being out in the Florida heat).
Again, overall, I am very satisfied. Everything was clean (which is something I critique very hard about). The only reason why I had to drop a star was because the WiFi sucked. Loading YouTube videos took forever and we eventually gave up trying to use our laptop. Also, the complimentary breakfast wasn’t anything to write home about. However, great price, great location, I will definitely return here!

This location is a lot better than previous Holiday Inn’s I have stayed at. The rooms are clean, although sometimes their AC can be uncooperative.
One downside is that some of their linens and towels are old. I got a few frayed towels which honestly should have been thrown away. Also the linens are cheap and too thin. I found myself wearing a sweater because it was cold at night which made no sense.
Breakfast is pretty good. Try to go early when the crowd is light.