Simoniz Westfork Shell Car Wash

Do not go here if you actually want your car cleaned! When they were finished the outside of my car had noticeable dirt marks that were never cleaned. The tires were also barely touched and still dirty after they had finished. The inside of the car have barely been wiped down at all. This was the worst $ 26 I have ever spent and I will never go back there and I urged you never to go. Also the workers are very rude and rush you

I wish I could give 0 stars. I’ve been a customer for many years. I’m not sure if ownership or management has changed, but this place has gone downhill in regards to customer and quality of service.
You see, with so many places or people that will even go to your house competing in the same area, these guys should pay more attention to details for the prices they charge.
I just took my car over for wash and waxing. 1 hour later; car was washed, wheels where poorly dressed, still had wax residue and front grille & chrome accents were still dirty. They really don’t care if you are satisfied with the service or not. Needless to say, I had to finish it up when I got home.
You can bring your car here if you only want a quick «wash and go» where you take on the detailing later.
Don’t expect great results, you’ll hate yourself for overpaying.

Been going to this car wash for almost 4 years for my same work truck. On my last visit the car wash machine grabbed the bed cover from my truck and ripped it off, broke it in half. At the begging the owner seemed cooperative, till he saw the damages were around 1,200 dollars. I asked for his insurance information and that request was denied, it’s been a month now and I have my insurance company chasing his, meanwhile my work truck is out of commission every time it rains since I don’t have a bed cover. I’m very disappointed especially after being a loyal customer for so long, I really wish this would’ve been handled in a different way.

Did not wash my car very well. Left the paint under the doors dirty on a $ 23 wash. Also, the machine scraped the driver side front wheel of my car and several other cars when I was there. Manager on duty would only give a 1 – 800 number to call. They have hardly visible signs stating they are not responsible for damage and police that were present for another damaged vehicle say it’s civil so no reports can be filed… the police officer also mentioned it was not his first time being called to that car wash. I recommend you do not use this car wash until the machine is fixed.

Gone here a few times and the job is never fully done. Plus the attitude received is unnecessary. There are better placed to get your car washed.

Don’t do it. You can get a gas station exterior car wash and beat your mats on a wall for a fraction of the price and get the same results.
The interior cleaning is of no value. They simply wipe surface dust off your dash and console despite what package you purchase. There is no attention to detail, none at all.
the exterior wiping is just as bad. If you want your car to get a good, quick wash and shine that will make you feel good about the cash you spent — GO SOMEWHERE ELSE.
All prices shown do not include tax.

Not good, would def recommend to go somewhere else. Got the $ 26.99 wash and absolutely not worth it, they finished washing my car in literally 10 mins and the inside was filthy, had to complain for them to clean it. Go to executive on taft and flamingo. They have a passion for their job there.

Useless. Got there with my wife who wanted to have the car washed a little better than the automated washes (at least dried afterwards) and vacuumed. They have different packages available but we just got the basic $ 16.99 one which included what we wanted. Left the car running and gave the fob to the attendant who placed it on the dashboard.
Apparently, when the car was taken through the wash they claimed that they turned it off and the car locked itself with the keys inside — at lease that’s what the attendant claimed. They had put the car in neutral and had to push it out of the wash. The car is a Cadillac SRX which is relatively new to us, but I had left the keys/​fob inside once and the car would not lock itself and let me know by ‘beeping’ that something was up. So a lot of things about their story did not make sense. However, what set me off was that after the story I asked how if they spend the entire day washing cars, they left the keys inside to which I got the ‘the sign says we’re not responsible for any issues or damages’. What an absolute dumbass. I know that customer service has been dead for a long while, but this was just above and beyond. No apology, no ‘hey, let us try to help’. Waste of time and money.
My wife just opened the car via her app on her phone (on-​star) and we left.
Just go elsewhere or keep on eye on what’s going on if you’re really that desperate.

This car wash (and I’ve been to a few) is just alright. They don’t handwash, so I think you’re better off going to a machine wash drive-​thru since it’s pretty much the same quality wash at a cheaper price. Yes, they do hand dry, but I’d personally rather have my car hand washed than hand dried. Still, I suppose this hand loving is better than nothing.
The last time I went, I got the Wheel Deal for $ 16.99. This includes the mats, seat, and floor being vacuumed, which was my main concern this time around. As soon as I got the car back, you could see they were not thorough and the floor/​mat still had areas of debris. This was extremely disappointing. The wheels looked good, nothing special. They just sprayed some stuff on the tires to make it shiny.
The service was fast, but quality is sacrificed (I went on a weekday, on weekends, they’re packed). It’s only worth it if you don’t want to vacuum your interior yourself, in which case, get the basic wash, and don’t expect it to be perfect. Just really not worth it.

If you actually like your car, then don’t get it washed here.
I got the super interior clean and well, the interior looked nice, but you can’t really screw that up too much. That’s where the two stars comes from. As for the exterior there were water spots every where and drips coming down my back bumper. I don’t plan on returning here.

If I could give negative stars I would. Unfortunately it’s the only quick car wash west on pines, they never really do a good job. This last car wash they broke the air vent on my BMW which is not a cheap fix. After talking to some guy named Juan, who I guess is the ring leader, he basically told me his guys didn’t do it, that I’m a liar and to file a police report. I’m currently sitting in my car at the wash waiting for the police officer to arrive.

ZERO STARS! Second visit, damaged my knob shifter dust cover. Pushed and cracked the slide cover inwards when cleaning the interior. Guy in charge of checking receipt at end directed me to the manager inside gas station. Manager (Juan) claimed nothing showed up on video. Of course not, idiot, it happened inside my car! Said I could file report with police (initiating small claim court). Not worth my, or my family’s, continued business.
If the owner wishes to discuss this matter and/​or compensate me for the repair, please let me know.

Nice people, very poor service. Just took my brand new black car there, opted for the $ 26.99 wash and got the car back with water spots all over, they must have used a dirty rag to dry because there were allot if fine scratches (like a cat got ahold of it) all along the one side of the car. The inside was also cleaned with a dirty rag, there were dirty streaks all over the windows and dashboard. They also charged for air freshener but did not spray. Had I paid $ 8 for this, I wouldn’t complain but for $ 27 I think they could have done a better job.

The service here was extremely poor. A group of 5 year old children could have done a better job than these guys. Save yourself the trouble. Go elsewhere

Like a fellow Unilocaler posted. Nothing out of this world and it’s not hand washed which I’m used to. In Hialeah you can’t beat the prices! But here in Pines especially west of I75 it’ll do.
I have never had any complaints so that’s why I give it 4 stars.

There are not many car washes on the west side of town, because of that, this location is the best of what you can get on this side of town.
This car wash is attached to the Shell Gas Station near 157^th and Pines Blvd. You pull up in the back underneath a tent and an attendant will greet you and go over options that they provide. Usually I opt for the $ 19.99 deal as you can come back within 48 hrs for a second outside wash for no additional cost.
They start off by vacuuming your carpets, then they drive the car into a machine car wash (not hand washed), your car then is brought to the front where it is hand dried and your tires are dressed. You pay for your car wash inside the gas station so credit cards are accepted and the tip jar is outside.
Why not the five stars? Many times this place is just too packed, I mean like waiting for your car for about 30 – 40 minutes and it’s not even being hand washed. Also, I’m always the one who has to ask for air freshener and sometimes they spray the air freshener on the seats which leaves a residue.
Overall, it’s your standard auto car wash with guys to do the afterwork… nothing special.