The Home Depot

Monday morning is an awesome time to shop here. I was looking for a new range. Not only was I shown exactly what I was looking for, Andy also gave me valuable advice based on my renovation. He was friendly caring and got né a great price on the perfect range. I love the double door option. No more heating up the whole oven for one pizza!
I also recently bought a portable LG ac from here and would have to say it mjght just be the best thing I’ve ever bought at Home Depot. It cools super well, isn’t too loud and has great programing features with a remote. I also got the best price with $ 25.00 off.

I pretty much live at the Home Depot, mainly because my work requires very frequent visits.
I always hear complaints about employees, but I almost never have an issue with getting help. I guess maybe I just understand that if an employee is helping someone I just have to wait my turn, seems everyone is always in such a rush that patients is a forgotten virtue in today’s society.
I know many of the people on a first name basis (and even if I forget, it’s on their apron so I don’t feel bad and look stupid when they address me by name).

This Home Depot is not that bad it’s just if you need assistance good luck. The staff on the floors are helpful but they are totally understaffed one person should not be covering such a large area. If you know exactly what you are look for you will be fine. Otherwise you need a fishing pole to lure in a sales associate. This totally falls on the upper management of Home Depot. Obviously there are many unhappy customers with the same issue, hopefully management will listen and increase the staff. A good management team recognizes problems and solves them.

Like most Home Depot locations, this one falls right in line with the rest. well stocked, helpful employees, and quick check outs. I have had a consistent experience with HD over the years, and this location is no different. I especially appreciate how easy returns are there. My first pick for franchise hardware in the area.

Thank you Home Depot. My wife and I decided to install a new ceramic floor in our condo. Lisa and Betsy are the most extraordinary customer service representatives anywhere. There was a big problem with the materials (specifically the color of the tiles) that came up during the project. They took the problem seriously and eventually the problem was resovled to our satisfaction. I can’t imagine any other store providing this level of caring and service. The floor looks great, straight out of a magazine. Two thumbs up. Mitchell S., Pembroke Pines, FL

EXCLAIMERS ON GIFT CARDS– as per the store SUPERVISOR. Gift cards are FINAL SALE. I found out the hard way. I bought one. Within 10 mins went to return it since my partner had already purchased one. They didn’t tell me anything about the return policy and when I asked the supervisor she said it «is not my responsibility to tell you.

This is perhaps the worst store I’ve been to. Most common items are out of stock. Disorganized, worst customer service. …I could go on and on…

This Home Depot is very unprofessional. I went to make a copy of 2 keys. The employee that made my keys acted like he could care less. He actually made them wrong. When I tried them at home they did not fit. I will not be going to this Home Depot again and neither should you.

I went to return two pots and pick up an online order. Return is right next to online pick up, but the staff said I have to go over to the other side for online pickup. I did not argue. I went over, but the online staff was on the phone. For the 10 mins I stood in front of her, she had never made eye contact with me. Not a word. Manger walked by, never asked if I need help. One of the return staff had nothing to do so started to sweep floor. REALLY! my order was right in front of me, but no one care enough to do anything. It would take 5 second but it took me 15 minutes. The online staff had never made any eye contact even after someone gave me the bag I purchased online.

Managers need to be retrained to teach their staff that customers don’t like waiting more than 45 minutes to get drywall brought out by forklift. 3 pro desk employees waiting on manager to open garage door for forklift exit, and manager is no where to be seen. And Home Depot is trying to get contractors to buy from them; this is why they don’t get my business.

This Home Depot has go to be the Top Dawg for this Chain in South Florida!
From the moment you walk in, you will see the difference. Its so clean, the polished concrete floors are spotless. The employees are also impeccably professional. This will be my HD from now on I have other options a bit closer but it will def. be worth the extra drive.
They are always stocked up on whatever your looking for. If for some reason they are not, they will track it down for you. No matter how ling it take them.
I highly recommend this location!

This Home Depot is terrible they have douche bags working here the staff is rude they’ve lost themselves completely they aren’t even responsible for customers the bathrooms were dirty and it was very unorganized and the garden employees
need to wake up

Lately I haven’t been favoring this place. The customer service lacks. Dorian in the paint department needs assistance as he’s grumpy. Cashier Lucy is not very nice either. She asked why we got an item without a barcode and sent us looking for another one. Can’t they call someone for that? Meanwhile several employees standing around chit chatting. Ridiculous

Horrible service! We went for flooring and was always rushed or ignored because the flooring people were going home at 6pm??? We were not notified after measurements were made to come in to discuss legit pricing on actual flooring. We took the initiative to go in and they said we have to wait for a call. When we called to make an appt the next day we were told they can’t help cause they are clocking out. The guy had another employee call to say our cost was a huge amount which wasn’t right because they had no idea what we wanted since they told us to pick whatever to get measurements. This should never be discussed on the phone esp cause we were told two different estimates. We waited for another guy to come to our house re bathroom designs on a scheduled appt and we were called by Home Depot on our appt time to say he was running an hour late and were hung up on. I am so disappointed with the lack of professionalism and disgusted with the horrible customer service. In the hour of waiting for Home Depot we went to Lowes and got what we wanted and it was 9pm. The employee took his time to help us. We regretted going to this Home Depot and will never go to one again. Lowes is the best by far!

Good location great customer service, They ask you if you needed help. This location is big unlike some of the other store. The stores is will organize, make it easier for you to find what you needed. Parking is great, no problem at all.

This has got to be the store with the least knowledgable and the most lazy employees of any Home Depot. Sure they speak English but know one knows where the hell to find anything. On two separate trips I was once sent to the total wrong place for galvanized wire and another time told that they did not have pendant lamp kits. That’s funny because I found both of those things on my own. Rarely do they ask if you need help. Probably because they wouldn’t be able to provide any type of useful assistance if you did. I may just have to start going to Lowe’s.

Best service for home depot the rest suck this is the only one where everyone speaks English

This is a good alternative to the Home Depot located on Miramar Parkway and Dykes. Also, this Home Depot has the tool rental department that the one on Miramar Parkway does not, I think this is the key differentiation between the two close to each other.

Good clean location, with good customer service. This is one of my favourite locations to shop at.

My store Nuff said.