Hampton Inn Pendleton

All tv’s were out of service. I understand things happen but no one told us at the desk. We are on the road, checked in and excited to turn on the duck football game and NO TV! We called downstairs and they said they will adjust our bill 10%.
Ten bucks.
The doors slam shut.
I was jolted twice by the hard slam of doors.
And this morning!
I was jolted awake at midnight.
Jolted awake this morning at 5:30 ! And because people are moving around and going to breakfast. Doors slam. Slam. Slam. Ugh.
And it doesn’t help that the heater has a rumble that cycles on and off.
My husband went to get ice last night and the inside of ice lid was sticky !!! Whatever it was, got all over his hand.
We are getting dressed and getting out of dodge. This was not a pleasant and relaxing pit stop.
The bathroom clean and plenty of towels. The bedding is very comfy.
The breakfast good. Small fitness center but at least there is one. I think it was four machines In a narrow tight room. Little hard to not feel claustrophobic. I peeked in and decided not to use /​I’d have hard time breathing if all four filled up at same time.
I’ve stayed at many Hamptons. This was $ 109 and NOT worth the money. Even with the 10 dollars off.

As a business traveler, I enjoy Hampton Inns. As always, the bed was comfortable, the shower good quality, and the breakfast hot and free. Plus refrigerator and microwave (apparently not in all rooms).
But I was disappointed by what I think is a lack of motivation to strive for excellence. Eggs were pretty wet; and the ham was Luke-​warm. The only cut fruit was grapefruit. (Grapefruit is the one fruit forbidden for many people due to its interaction with certain mess; it’s the one fruit that probably should not be served.) this is in the middle of the summer with fresh fruit in abundance. Receipt was not under my door in the morning, as is typical at most Hampton Inns. When I asked why I was told that many guests just left them, so they stopped doing it (i.e. laziness).
When back in town I will likely stay here. But there are other choices…

Wow!
For a Hampton Inn I would expect better.
I show up for a reservation made a few days ago. Get my room keys and walk into a room that hasn’t had maid service.
Then they ask me if I would take a queen rather than the king I reserved.
They did get me another room, but seriously this is part of the Hilton chain and should be better than that.
I haven’t stayed in a Hilton chain hotel for almost a year due to a poor experience at an Embassy Suites in Alabama almost a year ago.
Just so happens there isn’t a lot of choice in Pendleton and Marriott doesn’t have any hotels in the area.
Bad on you Hilton, I expect more, but obviously I expect too much.

Headed home from Utah, but just couldn’t make it all the way to Seattle. We were nervous about places in La Grande and Baker City, so we pushed through to Pendleton. We were happy we did. Clean and comfortable beds. Everything we expect from a Hilton branded property, and a nice little price. Well worth the extra hour and additional $ 25.

Our team stayed here at Hampton Inn from July 11^th– 13^th and our room was 317, I had called 3 weeks ahead to inquiry for a pet free room due to our son’s allergies. The front desk told me they were pet free facility, but they do allow service dogs in the hotel. She indicated she will put in a request for housekeeping to purify the room for us before our arrival. I thought she was very nice.
When we go to the hotel, the carpet was not clean and you can see a layer of dust on all the furniture’s. I had to wipe down all the furniture. I notice that there were no extra pillows and blankets in the room and I mention to them that we had 4 people when I called to inquire about the room before. I called the front desk and ask for extra pillows and blankets, the front desk brought them up and told us that the hotel was full (I call them around 6pmish) and they do not have any extra pillow for us, so they put 2 small one into one case, by the way it was very uncomfortable. That night when we pull out the sofa bed there were NO new sheets and the cover was fill with popcorn and dirty. I call the front desk again, Frankie told me she will bring the new sheets and a vacuum. I did not know if she was going to vacuum the cover or what. So, I told her we needed a new cover for the sofa bed too. The next day when we came back in the late afternoon, the bed was not made and we thought maybe housekeeping did not come yet. But the towels were replace, no refill of the toiletries (the shampoo/​condition was very little maybe for one person) again we had 4 people. The shower was not cleaned at all. I call down to the front desk and ask what the housekeeping does when they clean up the rooms. After a long list of things the house keeping should had done was to make the bed. (By the way they did not do half of what the front desk told me.)I told them our bed was not made and we needed some toiletries. I complained to the front desk Frankie, she looked dumbfounded (so I showed her the room) all she said was sorry and was in a hurry to leave. I paid over $ 109/​night to make our bed 2 days in the row.
For the price I am paying we should of stay at Oxford Suite. As least they are clean and Oxford Suite offer complimentary evening reception and full hot breakfast. I was very disappointed, you were think this is a great hotel after all its trademark by Hilton.

A very nice, newer Hampton. Service was friendly. Clean and well maintained. Very quiet on a Saturday in January (we only saw a few other guests). They have a nice indoor pool and hot tub that were a hit with my kids. The tv was a bit slow (poor satellite connection?), but it worked eventually. Internet service was fine, with streaming video working without problem.

After travelling for work for the last 12 days with another week to go a two day stay at the Hampton was necessary. I feel like a queen in this very clean, well maintained room. It’s just a hotel people, you don’t need everything, but clean is always comforting.

Wow. Was not expecting to find such a solid spot in Pendleton. Made it to town for business and went against everyone’s suggestion on where to stay and decided to try here. So glad I did.
The whole hotel looked freshly remodeled and updated. The lobby was very open and welcoming and the breakfast area (6−10a) was very nice as well. The hotel had a small business center, fitness center (6a to midnight), and an indoor pool. Cookies (actually good) and 4 different coffee options were in the lobby as well.
I stayed in the 3^rd floor– overlooking the freeway and downtown Pendleton. The King mini suite was very spacious and clean. There was a giant flat screen, complete with TV on-​demand and had a giant closet too. There was a desk too with a pretty good office chair– perfect for laying out some files and doing some work (not that I wanted to).
Front desk staff was extremely friendly as well.
I don’t make it to Pendleton all that often, but I know that the next time duty calls for me or a coworker to be here, I will be the one recommending this hotel.

Great place for a short stay. We stopped in midway on a road trip through Oregon and it made a good stop over.
Pros: Clean, newer hotel
Fresh rooms (in bedding, towels AND smell)
24 hour coffee, decaf, hot water (tea & cocoa packets) in the lobby
Breakfast included (cereal, fruit, hot food, waffles, muffins & breads, along with juice, tea, cocoa & coffee/​decaf)
Indoor pool
Cons: NO MINI FRIDGE in the double queen room we stayed in (forgot to ask if any rooms had it as option)
Indoor pool is a chilly salt water pool (not a fan of cold pools)
Some of the employees are friendly (one of front desk ppl, breakfast server), others acted as if helping guests was too much trouble (one of the front desk ppl, and person who answered phone earlier during day… not sure if same person)
Not as outstanding as some of the other Hampton Inns we’ve stayed at where there was amazing guest service from the employees, but good enough for a short stay.

Decent hotel for short stay only
Hampton inns arent my first choice of hotels, but when i am only staying for one, maybe two nights i will shaq up here for alil.
There’s really nothing wrong with the hotel itself or the staff. I personally dont enjoy these hotels because there kind of boring. There’s no lounge or evening dinner/​happy hour, No food market/​snack stand, not even a refrigerator in your room. Definitely makes me feel like i shouldnt be staying for more than a few hours.
But on the bright side they still have a fitness center, laundry facility, swimming pool w/​hottub.
If your passing through and just need a comfy bed to sleep in, this is the spot. If your looking for more amenities then keep driving.

We stayed here a few weeks ago and had a great time.
‘ve stayed at many of the Hilton properties in the last few years including several Hampton Inn hotels. I love the value and the service at the Hampton Inn. This Hampton was no exception. It was quiet, clean, and comfortable beds. What more could a traveling family ask for? We had a great time during our stay. Need extra shampoo, conditioner, soap, pillows, blankets? No problem. the service and staff are always happy to help!

Service was terrible. Room was great! Had to stop in Pendleton for the night on a WA to UT road trip. Saw great reviews on Unilocal and decided to call for a reservation. After 2 calls with no answer, the 3^rd time I was transferred to a general Hampton Inn operator who helped me book a room. The location was good and easy to find. Upon arrival, there was no one to be found at the front desk. Nearly 15 minutes later, Kim, our missing desk staff, approaches the desk only to answer the ringing telephone without greeting us. The only redeeming factor was that check-​in was our only encounter with her. Like I said, the room was great, the facilities were nice (pool, office with computers, complimentary wifi). Bonus: they do have a military discount which cut the cost of the room nearly in half.

Agree with prior reviews. Clean, spacious room, friendly staff. Request a room overlooking the city to avoid the road noise.
Wifi worked well. Coffee in room. Big bathroom.
Pool is small, only fit for letting small children splash around in. Small hot tub open til 10. Adequate fitness center. Free breakfast.
Would definitely choose this location again if traveling through Pendleton.

Clean is right, still has the newness feel! Easy freeway access and in a quiet community — refreshing start to our vacation. Business center, morning bfast, etc. Recommend this location for it’s cleanliness.

Excellent Hampton! Just 2 years old and in excellent condition. Well appointed, clean, spacious room.
Front desk staff was excellent! Friendly, accomodating and helpful.
Hilton take note — this is the way ALL of your Hamptons should be run!