PEAPODS CHILD CARE CTR

The above review was regarding Tots University, the center Pea Pods is not owned or run by the same people. The centers are not the same and the review is beyond fictional. First of all you call regarding a complaint and your state licensor comes out to discuss it with you. The caller is confidential and the name of the person calling is never given to the center. The center would have not known about you calling and Pea Pods would never call you and tell you not to bring your child back. The center would meet with parents if they had any concerns to try and resolve the problem. As stated, this was Tots University, yet the reviewer has the story incorrect. Pea Pods Child Care is owned and run by a new owner not the same owner who changed the name. It is a family run business.

I’m reviewing before it changed it’s name to peapods. It was Tots University. However, the business is the same so don’t let that fool you. Let me start out by saying that enrolling was super easy. I came in, they gave me a tour and was extremely helpful with me. They bent over backwards to help me with my daycare subsidy. My son at the time was just a baby and was barely crawling. I dropped him off and picked up my mom. We decided to go and check-​in on my son because we were all still getting used to using a new daycare center. Well it’s a good thing we did! We walked into the center, with my son playing quietly by himself, but an infant was screaming hysterically while she was getting her diaper changed by a teenage pregnant girl who wasn’t in the mood for it. I’m not against teenager’s who are pregnant, things happen and I was a teenage mom myself. So that wasn’t the problem. The problem was the attitude this girl had. She was screaming at the infant (probably 3 months old) and she was literally slamming the baby down on the changing table. My mom quickly grabbed my son and we left. I called the state department promptly to file an investigation. The following morning, I had gotten a voicemail stating that since I called the state on them, my son was no longer allowed there. Which is fine, i wasn’t planning on going back anyways. Not very long after that, they changed the name to Peapod’s. Maybe Tots University had a long list of complaints they weren’t comfortable with. Who knows. But it’s the same company just a different name. I wouldn’t recommend them to my worst enemy.