Dunkin’ Donuts

I have been going to this location for 2 years and will no longer be going there. The staff is extremely rude. Every Wednesday I order a dozen donuts that I pick out. Well last week i decided to go on Friday as well. I had gone through the drive through like always ordered the same thing I go and the lady said «assorted ok» I said no I’d like to pick them, she proceeded to say «you can’t pick them they only come assorted» I had then informed her that I was just there on Wednesday and I was able to choose, then she said «well they shouldn’t have given them to you because it’s a new store policy, you can only do that in store» when I got to the window i told the lady I wasn’t going to take the dozen… I refuse to pay for something I don’t want.

I am there for the coffee, espresso. I have been there about 5 times now and will continue to visit a couple of times a week. Busy place in the mornings but does not take long to get your drink. Everyone has always been very nice to me and remembering what I want on the second visit was pretty good. There is also a plus. My drink two shots of espresso with one inch of heavy cream is $ 0.35 cents less than the other place. I will withhold the name as I am still upset with them for changing their loyal customer program to a reward program. (there is a difference)
Go see them they have been treating me well.

I don’t know how after all this time they still cannot get their staff to be professional. At the drive-​through speaker I said I needed a refill the guy asked what size drink I wanted I repeated that I needed a refill he said OK just come to the window. Get to the window his back is facing me I’m trying to hand him my cup and he continues to speak to an employee in an unprofessional loud voice explaining to her how to do something. She loudly yells out «you get on my fu**ing nerves» to him at the window is open and I’m sitting there still trying to give him my cup. They laugh and joke around he walks over to the window continue speaking to a different employee without even looking at me or grabbing my cup… So I left I will go to the Dunkin’ Donuts that is out of my way! Thank you for reminding me not to waste my time at your location

This place has gone to crap. The old employees from 2014 are gone and the new staff are bad. Including the Hispanic female shift manager who wears the blue shirt. I would faithfully go to this location every morning before heading to work. Not anymore! The coffee isn’t anywhere near hot anymore and when getting it through drive thru the cup had coffee on the outside of the cup. My last visit was about 1.5 mths ago. I tried my coffee before driving off and like I thought, it wasn’t even warm. I asked why wasn’t the coffee hot anymore and got some lame excuse. I returned the cup for a new hot cup. While I was waiting on it to brew, the staff behind the counter had attitudes because I said the coffee wasn’t hot enough, especially the short fat black female. I asked for my money back and used that to go across the street to Dutch Brothers. I will never return to that ghetto staffed coffee shop again.

1^st time here… they had oreo topping doughnuts and cake doughnuts all with chocolate… that’s it oh and a stale bagel. It was around 4 pm. This place was sad. However the cashier was very nice and apologized she recommended we come at 6 am lol!!! Hard working lady had the place very clean.

Very disappointed. After a long day I decided to have myself a treat, a chocolate filled donut. Unfortunately there was only a sad, quarter size amount of chocolate in this «filled» donut. Was REALLY looking forward to my little treat. Not cool Dunkins, not cool.

I literally stop in here at least a couple times a week. They have 99 cent refills and I’m obsessed with their Carmel mocha iced coffee with coconut… mmm! Altho sometimes I do get kinda dissapointed when a new staff member makes it because they tend to skip on the syrups and it can come out kinda bland, but not horrible. If I notice someone new making it I ask for extra pumps. People complain about the music… get over it. It’s music if they want to play punk alternative let them, they have to be there at the ass crack or dawn they may as well be able to listen to something they enjoy and keeps them awake. Get your coffee to go or go to the drive thru… problem solved.

To fill or not to fill, that must be this Dunkin Donuts question. The answer to their question must be NOT to fill. I just ordered a chocolate crème filled doughnut & there was approximately 1 teaspoon of filling, no exaggeration. This is not the only time this has happened to me but this is the first review I’m writing about it. Some times the doughnuts are dry as dust with almost no filling & other times they are just dry as dust with a little bit of filling. This time the doughnut itself was smashed flat but it at least was somewhat moist. I have even gone so far as to call the general manager & corporate about this establishment cheating the consumer & they said that this was not their standard & they would look into it but apparently this IS their standard. I’m from New Jersey, don’t mess with my Dunkin Doughnuts. This would never happen there. I haven’t been to any Dunkin Donuts for over a year because of their poor quality but I received a coupon in the mail for a free doughnut & thought I would give them another try, it wasn’t even worth having for free. The only reason I gave 2 stars was for their very good iced coffee. Unless you plan on only getting coffee from this place, run fast & far.

Normally I would give any Dunkin Donuts a 5 star with no hesitation. I am a huge fan of DD and have been for years. I did recently experience Dutche Bros. And although their coffee is pretty good, I have tried to stay loyal to DD. This morning I visited this particular DD and it has a Dutche Bros directly across the street. The Dutche was well lite and had a line of cars. The DD had the lobby lights turned off with only a small open sign in the window to tell you they were open. There was no car in their drive thru. I order my drink to someone that didn’t even read me my total, just put his hand out for my card. No words were exchanged in my entire interaction outside of ordering.
After that, I was not surprised to see Dutche Bros was busy and dunkin looked closed.
Step up your interactions DD. Great coffee will only go so far. Dutche Bros and even the horrid Starbucks gets it.

Great coffee. Please fix the wifi.

Who doesn’t love Dunkin donuts?! However cashier rude about using coupons and when I visit donuts I want they are never available & manager doesn’t even care ! It sad

Sigh… so, contrary to what I wrote in the previous review, I HAVE returned to this Dunkin (many times, in fact). They have since been very pleasant, and the coffee has been delicious (pumpkin iced coffee — yay!). I am guessing that the first time I stopped by was just an off day.

This is one of the more consistent Dunkin’ Donuts in my part of town. My drinks are almost always made delicious and they are very friendly and fast at the drive-​through. The food is always hot and fresh! It’s also a great place to meet a few friends and catch up.

Awkward to say the least. We have frequented this location several times because it is close to our weekend errands. On several occurrences there is a female manager working and she seems to hate life as we know it. She is always yelling at her co workers and making your dinning experience feel weird for sure. I called her out on it at the last time we stopped and she said it was because she was up at 3 am that day, ummm you work at a breakfast place, you have to get up early, duh. Beyond that the food and coffee are always great but the place is hardly ever clean. So I would take your food and leave if you can.

I like going there every Friday morning before work. It’s a great start to the day. I love the iced caramel latte’s. This location is always clean and there quick to get the order done! I like to complete the survey at the bottom of the receipt, you get a free donut! OHH YEAA!

I would give this location 5 stars… fast drive through and my drink was delicious! However, I don’t know how me ordering a raspberry peach iced tea warrants an attitude and opinion.
Girl at the drive thru questioned me twice when I was ordering and then made a comment to me that my order was «weird». Flavored teas are known to be mixed… try it before you knock it! ;-)

This is a review of the customer service, of course Dunkin has great coffee, so I can’t complain there. We were not treated rude, actually they were pretty nice to my Mommy-​in-​law and I. But there were clearly LAZY. Two times we have stopped in long before closing, but were either asked to move from the patio or the patio was closed up early. They act like showing up past dark is a problem for them. They don’t close till 9, so don’t act like you are about to wrap up the day an hour early…

Iced pumpkin coffee and pumpkin donuts… and now kCups!
doesn’t get any better than this!

the iced coffer here gets me wired for sound!

It’s 8 AM and I am on my way to school, there is good old faithful Mickey D’s or Dunkin Donuts, which one has better coffee?
No doubt about it. Dunkin Donuts has some of the best coffee around. I love that they’ve even started selling it in grocery stores. I keep getting sidetracked.
So this Dunkin Donuts opened not too long ago, but still they are continuously busy and I’ve never had a bad experience with them. Their donuts have always been fresh and the service is very prompt. I will continue to get my early morning coffee here because it is conveniently located between my home and the ASU West Campus.