Having been a PF Changs customer for quite some time, we were very disappointed this evening. It started with the drink orders. After about 10 minutes, watching our drinks sitting on the bar getting warm, we went and picked them up ourselves. We watched management & staff having a great time at the podium, no one seem to be managing the place. We did get an order placed our food arrived, the signature dish the PF Changs spicy chicken was overcooked and congealed. The other entrées seemed OK. Manager did visit with us to see how everything was when we were finished with our meal. He didn’t seem pleased to hear that we were not happy. However, he did handle everything in a professional manner. Don’t think we’re coming back to that particular PF Changs.
Andrea W.
Rating des Ortes: 1 Peoria, AZ
Wow. Worst experience ever. Went for first time New Year’s Eve ordered tofu and there was chicken in it. I haven’t eaten meat in 20 years. Told manager she took it off the bill. Wanted to give them a second chance so my family and I ordered take out. The order was sent to the wrong location. I waited for 20 min in car with my kids. Finally went in they said they were bringing order to cook now. Will be another 30 min. Crazy. I said its 8 pm. I put order in at 6. Cancel it. I called to talk to manager about the problem. He said he was sorry and was going to send a free meal voucher in mail. Never got it. Wow. 3 strikes and there out.
Leon C.
Rating des Ortes: 5 Peoria, AZ
Today was my Birthday. My Sister and Husband took me to Changs. Ive eaten at the chain in California and it was OK. This Store Really impressed me. Had the Shrimp in Lobster sauce and the Chicken wraps. Both were great but it was the Service that really put it over the top. Our Server, Stephanie, was attentive and worked hard at making us happy. I definitely will go again soon.
Morgan B.
Rating des Ortes: 5 Glendale, AZ
My second time here was another awesome experience. The ambience of the restaurant is whats so perfect! Which is followed by there delicious beef & broccoli entrée and egg drop soup. The lunch portion is 4oz of meat with broccoli and rice which was perfect with chicken lettuce wraps as an appetizer. Our server was a very nice female who asked us about what we were doing for the holidays. She encouraged us to get desert and we discovered that the raspberry cheesecake was awesome. We will definitely be back.
Jennifer B.
Rating des Ortes: 5 North Las Vegas, NV
I always love the atmosphere at PF Changs. The food was delicious. Calamari was extremely fresh and melted in your mouth. Wonton Soup is always a good fall back especially when there is a chill in the air. Service was great. They were very attentive and kept our drinks full. The entrees were good. The standard PF Changs food.
Donna M.
Rating des Ortes: 5 Phoenix, AZ
I have been to Chang’s more times than I can count, several locations. On a recent visit for dinner with coworkers, I have to say I was really impressed with the service we received. The server was really incredible, and we kept her hoppin’. They have a good variety of GF items. I got the Lemon Chicken, my usual. I saved room for dessert and got the flourless chocolate cake. It’s almost not a cake, more like a heavy-ish mousse or something, it was phenomenal. I don’t throw that word out there often, but that was one divine dessert, even for anyone who does not need to at gluten free. The place was packed and hoppin’ for the two or so hours we were there. I can’t wait to go back.
Karen B.
Rating des Ortes: 5 Phoenix, AZ
It’s been several years since we dined at P. F. Chang’s. What a nice meal! We loved the Lettuce Wraps and the Crispy Honey Chicken and the Singapore Street Noodles. Our server was Morgan and she did an excellent job. The guys who brought out our appetizers and entrees were also very professional. I’ll be coming back for more.
Tim S.
Rating des Ortes: 5 Surprise, AZ
Today was our 6th Anniversary. My wife wanted to go out to dinner after our movie and decided to choose this place. I hadn’t been to a PF Changs in awhile, so I was stoked to try it out. We had reservations for 6pm but we were a bit early and arrived at around 5:30. The place was not too crowded so we were seated right away. When we were seated, our waiter didn’t make it over to us for about 5 minutes or so. Once he arrived though, the rest of the night went smoothly and because of him, this is why this place gets 5 stars. I will explain later. For our food choices, we went with their chicken lettuce wraps as an appetizer and chicken lo mein and Chang’s spicy chicken as our entrée choices. My wife had a diet Coke and I had water. Here is how the food was… Chicken Lettuce Wraps– These are always good! They give you about 6 pieces of lettuce(you can ask for more if needed) as well as a huge mound of minced up chicken and crunchy white noodle things. We always get this appetizer when we come, and it hasn’t disappointed yet. Chicken Lo Mein– Chinese spaghetti! Yeah… pretty much sums it up. My wife loves lo/chow mein and will always order it at a Chinese place. PF Chang’s version is pretty good. It did not have that much chicken in it, but at least the noodles and veggies were good. I personally wouldn’t order this again, but if I am with my wife, I will at least take a few bites of hers. Chang’s Spicy Chicken– This stuff was great! It was lightly breaded and fried chunks of chicken, tossed in a semi sweet glaze. It wasn’t too spicy like the name promotes, but it did have a warming«kick». The portion size of this was pretty large, too. It was tasty! It was my first time trying it and I would definitely get it again! Service– This is where this meal shined! Like I said earlier, it took awhile for our server Brian to come over to our table(he was busy dealing with other tables. not his fault), but once he did, he provided excellent service. He was very personable and asked us some questions about the movie we had seen etc. He checked on us 3 or 4 times throughout our meal, always had drinks refilled in a timely matter, and was just an awesome dude. The icing on the cake was that when we were done with our meal, he brought out a plate that had«Happy Anniversary» written on it in raspberry purée as well as 2 candles, and 2 chocolate and raspberry dessert won tons on the house. This was one of the best waiters I can remember having at any restaurant over the last 10 years or so. He was awesome and did a great job! Overall, I was pretty impressed and would have given this place about 4 stars. Food was good, atmosphere was nice, service was great. I can definitely see us coming back at some point in the future and hope that Brian is our waiter. He was flat out awesome and definitely made this a 5 star dining experience!
Antiquity S.
Rating des Ortes: 3 Peoria, AZ
Heard all the raving about this place, and I have to say the food is pretty good. The portions based on the money you pay, however, could be a little more. The service was OK, too. Just wasn’t overly impressed, but may just be personal preference. Can’t say they did anything«wrong.»
Melody F.
Rating des Ortes: 5 Houston, TX
My favorite chain restaurant. Love their gluten free menu. At this particular location the staff was friendly, fun and knowledgable. I had the shaking beef no dressing and they put the sauce on the side. It was great. Kids had the honey chicken and ate it all so I guess they liked theirs. Best part dessert! Flourless dome:)
Honest R.
Rating des Ortes: 1 Phoenix, AZ
This used to be one of favorite places so after a while of not having lunch there I decided to go for my birthday. I was more than disappointed. The concept that u so much loved had changed completely. They no longer brought out and made the sauce at your table. When I asked I was told that corporate changed it to by request only. Despite requesting it I never got it. No sugar for my ice t and the food was not the same. Needless to say I will not be returning to this chain anymore. Corporate strikes again. So long PF Changs. It was a good run while it lasted.
Chelsie M.
Rating des Ortes: 5 Sun City, AZ
Me and my boyfriend were in a few weeks ago and I never had the chance to write a review. Our servers name was Torey and we’ve never been so impressed by a server before! We both work in the restaurant industry and were so pleased with our experience here. So blown away by our servers suggestions and attentiveness we left him a $ 50 tip on our $ 45 tab. Meant to talk to the manager on our way out but didn’t have the time. Will definitely be returning hopefully to be sat in toreys section.
Bob M.
Rating des Ortes: 5 Peoria, AZ
I consistently have great meals here. I’ve always had good service, the staff is friendly and prompt. My go to meal is the walnut shrimp with melon. Yum… I also really like their Changs fried rice. Tonight we came for a birthday, there were four of us. We had the cashew chicken, walnut shrimp with melon, orange beef and Changs pork fried rice. It was all very good. Lastly, if you like hot tea, as I do; try the Dragon Eye Oolong tea, it’s delicious…
Kitship L.
Rating des Ortes: 1 Surprise, AZ
Seriously? $ 14 for a plate with 8 tiny pieces of steak and the rest julienned vegetables? Nearly $ 10 for chicken lettuce wraps?! And what happened to the sauce they used to make for you at your table? This is just an Americanized Chinese restaurant that tries to be high class by charging ridiculous prices for small amount of average quality food.
David M.
Rating des Ortes: 5 El Cajon, CA
«One of the Best P.F. Chang’s I Have Visited« My wife and I visited the P.F. Chang’s in Peoria Arizona, which is across the street from the Peoria Sports Complex. We went to watch the San Diego Padres and Seattle Mariners play baseball, and went to have dinner after the game around 4:30 pm. We were greeted by the Manager Gideon Swanson, and taken to our table by our server Troy Grassmeyer. Troy was an outstanding server with a big smile on his face, as he came back many times to make sure our wants and needs were taken care of. Troy was professional, very nice, and really cared about the service he gave us. The Manager Gideon Swanson, came by our table to see how our dinner was going, and was very nice and pleasant to talk too. The restaurant food quality compared to other P.F. Chang’s we have visited was Outstanding ! We had the Chicken lettuce wraps appetizer with Sesame Chicken, and Honey Chicken Dinners. The Dinners were spot on and delicious ! All in All, this P.F. Chang’s in Peoria has a great Manager and Servers, combined with a great indoor atmosphere, which made our dinning experience Outstanding !
Christina D.
Rating des Ortes: 5 Phoenix, AZ
Great customer service. Love the atmosphere and food is delish! Got the new firecracker chicken, steamed. Came with a side of brown rice. Yummy!
Leezalin M.
Rating des Ortes: 5 Glendale, AZ
Every time falling in love with this restaurant and food. Everything so good over here. Best for any occasion. My best food here is Dynamite Shrimp and Spicy Eggplant with brown rice. Vegetable spring roll is so good here. Love love love …
Cemone K.
Rating des Ortes: 4 Peoria, AZ
I kind of have a soft spot for Americanized Chinese food. Dare I say, I enjoy it more than the authentic stuff? I can just imagine my foodie friends shunning me from their presence now. Alright wait but I love me some dim sum so I guess that’s not entirely true! Anyway, I normally would have given PF Changs 3 stars for their good, Americanized spin on Chinese dishes but this review just went up one star because now they have a pre-fixe menu! The price factor was always a deterrent for us but this new menu(hopefully its permanent) is totally worth the price! For $ 39 you get soup, 1 appetizer, 2 entrees, rice, and a dessert to share. We got the: * Lettuce wraps– flavorful chicken, scallions, and water chestnuts, this one is always a crowd pleaser. *Crispy Honey Chicken– I love this stuff, especially dipped into their hot mustard sauce. Just the right amount or sweetness and crisp from the batter and puffed rice noodles. L.O.V.E. *Mongolian Beef– they deep fry the beef I think before they toss it in the sauce. Good but I would definitely rather have authentic for this dish. *Soup– we got one of each, hot and sour soup with tofu, chicken and shitake mushrooms and egg drop soup. Although one is tangy while the other is subtle, we liked them both. *Tiramisu– I’ve had so many bad tiramisus at restaurants that I have stopped ordering this. But the hubby really wanted it and I was glad he picked it! Perfect balance of cream and cake with a subtle hint of espresso and rum. Drool. I even like the way they cook their brown rice, soft but not mushy. Most places seem to undercook the rice. Its a matter of preference though. I finally asked them what the 3 different sauces are that they mix for your table side. Hot mustard, chili garlic sauce, and«pot sticker» sauce. Interesting. But we always enjoy it with our meal. We also really like the ambiance here with the dim lighting and décor. Makes for a great date night. But I highly recommend coming later at night(think past 8:30pm) if you want to avoid the crowds and families. We’ll be back!
Jessica S.
Rating des Ortes: 4 Surprise, AZ
Love the food. Usually get it to go since we are a busy family. The gluten free options are yummy! We usually get the gluten free Singapore street noodles and fried rice with chicken and share.
Scott C.
Rating des Ortes: 3 Phoenix, AZ
PF Chang’s is the Safety Sam of the restaurant world. McDonald’s serving up lettuce wraps in a warm, chic, urbane setting. Let’s be clear, I’ve yet to experience lettuce wraps anywhere that are even half as good as Chang’s. But like the Trojan horse predominately placed at the entrance of many of their locations, they seem to be a one-trick pony. The menu is safe and bland. The food equally bland. Complete disclosure, I like my food exciting, flavorful, and very spicy. It should challenge me with layers of flavor profiles and you won’t experience that at Chang’s. This is your Father’s Oldsmobile, safe at 55 mph and 25 mpg. I’m looking for a Roadster four inches off the ground that will make my eyes water and heart race. The service was excellent, very attentive and helpful. The food was presented nicely although the tables are a little small for family style serving. Overall, nice evening with excellent company and adequate food but there’s a reason you can’t buy an Oldsmobile anymore. Just sayin.. .