Eco Squeaks Window Cleaning

Ok so the owner tells my husband over the phone that he will bring his own ladder and if my husband also wanted to purchase extra insurance so that if something happens that it won’t go on our home owners insurance so my husband said ok. Well the owner shows up in a little car with a women who sits in the car the whole time and she isn’t helping him clean the windows. He says that it’s because he got his drivers license taken away and he can’t drive. Well then I asked him where’s the ladder that we paid extra for and he says that he doesn’t have one. My daughter was home with me and he then tells us that we should flood our house to get new carpet and that’s what home owners insurance is for anyways. My daughter and I both tell him that isn’t right and we would never do that. Well long story short, he didn’t finished the job. He didn’t put my screens back on and he says that he won’t sue me for falling off the ladder and says that he’s going to the hospital but then when I told him that I’d meet him there he then says that he’s not going after all that he’s going home. I told him sue me for what and then he laughs at me over the phone. I never herd back from him. Be careful. Don’t use this company. I have all the paper work and witnesses and everything. My neighbor said that he was fine putting away the ladder and was fine when he left. I had to go pick up my sons from school and said that I would be right back and that’s when he just left.

Horrible, bought a Union Tribune deal for $ 99 for my 14 panels of window and when the 2 men came I was shocked that they only spray and clean the glass!!! There was no word of that on the deal, he insisted I go read the details on their webpage??? When I voiced my shock, the huge man (well over 6′ and bulky) got aggressive and grumbled at me he was not my slave!!! I did not stand for that and was insulted that he thru in some racist tactic! It got worse from there. There was a huge up charge to actually clean the windows properly. I needed them done, new I would lose the $ 49 so I paid it. Turns out he put the upstairs bedroom window in BACKWARDS and it would NOT open. I could not get it out (I’m a senior), called him to come back and put it in right and he said he’d call me in a few days!!! OMG this was the worst experience ever with deals, every other time I have appreciated the services and many times used the companies again when needed. This company is a ripoff. They overcharge on the deal, then up the cost on arrival, bully the customers (I see another review mentioning the bullying! and yes it was BRODIUS!!!), and never did call back to fix the window. I had to pay a handyman $ 30 to come and put it in right. STAY AWAY FROM THIS COMPANY. They go by several other names, probably to cover up their unethical business tactics!!! If I had more time, I would give more details because the story is almost unbelievable!!!
I just read more reviews, Folks, notice the trend here, at least three of us are saying the same thing!!! The positive reviews must be family members asked to plug them! No doubt, they’ll change their name to survive with honest people taking the time to post their frustration. It does take time & it is upsetting! Thanks to the others who did take the time to reveal a really bad apple! It protects others. I am a senior, but not so old that these men scared me totally. I’d hate to be a senior in my 80’s or 90’s and have them in my house with the way I was bullied! Protect and speak up!
So glad I didn’t use the «tell a friend» feature, I would have felt horrible giving them such a bum steer!

I purchased the «deal» from living social for my window cleaning. I’ve always had a good experience with companies through living social. I advertise through them as well and all the customers of mine that come to me through living social get the exact same great service as a customer paying full price… Well, i wish I could say the same for Eco Squeks window cleaning. By far the worst customer service I’ve encountered. For starters, I called to book an appointment and they didn’t call back for about a week. When the appointment was booked, the soonest was like 2 weeks out. The day of the service I called to get an ETA of arrival and no one answered the phone, I left a voice message and received no phone call back. My wife called and said that they had arrived but that they were saying that the living social deal didn’t cover all of our windows. The living social deal was $ 49 for up to 14 windows. I have 14 windows but the man, who turned out to be the owner said that it only covers 14 window «panes». What kind of BS is that?!? So I told him to give my wife an additional quote on the additional windows, even though I didn’t agree with it. She called me back and said it would be an additional $ 50 for all the windows which I declined. I told her that I wanted the back window cleaned which he charged an additional $ 10 for but then told my wife that she would have to move the furniture in front of the window. They did not clean the screens or tracks which they also said was not part of the deal… Now here is my BIG problem with this guy. He told my wife she owed an additional $ 10 for a «trip charge». On the deal it says that there is no extra charge if your with in 30 miles of 92 571. My house is 11 miles from there. When my wife said that, he got an attitude and said he’s not gonna make a big deal about that. What a CROOK! He then made a comment to my wife that we obviously have «money problems».WTH!!! Actually I don’t at all but I’m not gonna give you more money when you and your company are a joke!!! When they completed the job, he came to my wife and said very rudely «do you have my 10 dollars?» My wife said, «are you done?» and then very rudely he replied «ya I said Im done!» My wife asked him why he didn’t put down any of the blinds and he said that most people want them left up. That’s fine, but maybe ask what she wants. They didn’t moved any of the furniture back, left all the drapes to the side, left water spots all over our floors and left their dirty rags behind on my floors… I never give bad reviews and we are easy people to get along with but this was totally unacceptable and the worst customer service and company we’ve ever encountered. Please think twice before using these people.

This company is a scam, they sold me a cleaning package for $ 99 and then told me I would need to pay extra to have my screens cleaned and it clearly says in the add screen cleaning included, read your add if you don’t believe me! Also this guy doesn’t know how to count… If your window opens he considers it 2 windows, any other window company I have used considers that 1 window. There adds are misleading and the owner is very rude and unprofessional, He doesn’t specialize in 1 service he does about 6 different service instead of being good at 1, He has other groupons listed too that are misleading and will cause you to pay extra for something that says is included, I wouldn’t use this company! My groupon makes his prices more than other companies that I have used when I’m supposed to be getting a cheaper rate! The guy even said «we’ll your getting what you paid for, since it’s cheap you don’t get much… what do you expect» Your better off cleaning the windows yourself. AVOID!!!
DONT USE!!!
SCAM!
BEWARE!

Don’t even try to get confrontational with me!!! I bought the $ 79 voucher on Living Social for up to 30 windows. It raved about the sparkling clean windows I would receive in their come-​on. When the team arrived to clean my windows they were very charming at the front door. As soon as they entered, the owner (Brodius), started filling me in on all the ups and extras like a $ 25 trip charge, $ 25 extra for upstairs windows, $ 199 for detailing which included getting a possible bit of bird poop off if I had any on the windows, and numerous other charges. I googled the distance for the extra trip charge of over 30 miles that he was trying to charge me for and it was only 22 miles. He said he would not charge me for that then. Just what was the original $ 79 for? Well wiping just the window panes with a wet rag, I guess. I could feel the tension in Brodius by then and could tell I would not be given good service even on the wet rag wipeoff so I told him I no longer wanted my windows done. He huffed out. I found a window cleaning service that includes cleaning of screens, tracks, and windows all for one charge UPFRONT. I will be using them — they were recommended by a friend so I know they are honest. If Mr. Brodius wants more customers I suggest he just do an HONEST business. I rarely write a bad comment on Unilocal. I use Unilocal to praise the good jobs so people can evaluate the business for its worthiness instead, but this guy didn’t even care to try and give an honest, upfront job.
I just read Mr. Brodius’ reply to my review and he is not telling the truth (i.e. lying) He was rude and bullish from the start and when he puffed out his chest to intimidate me I told him I no longer wanted my windows cleaned. I just wanted him and his bullish attitude to get out of my house. I had printed out the coupon voucher as instructed. I was also prepared to upgrade his services, if necessary. Just not an additional quadruple the price. He moved up my appointment by telephone request an hour before he arrived. I suspect his first appointment cancelled, too.
I have a regular housekeeper who cleans my windows so they were not very dirty to start with. Don’t be misled by his lies. Unilocal is here to praise or WARN future customers of the degree of quality they can expect. I should have checked before I invited him into my home because the other reviews (other than those posted by his probable family and friends) would have told me what I needed to know. He is not upfront with his customers as to what the real charge would be to expect a proper job. I was never embarrassed by him because I am a business woman myself. I own other properties and do business with contractors on a regular basis.
If this man wants his business to do well he needs to «upgrade his attitude» to a more professional and honest, up-​front approach and maybe he will still have a business.

I had a good experience, I recommend it.

Very professional and very personable. Kept in communication with when they would arrive. The windows look great!

It’s hard to believe that this company is really in business! I was beginning to get bad feelings with my first call to them but since I had already purchased a prepaid package I scheduled an appointment anyway. Three guys showed up and it started going downhill fast. My voucher included a certain amount of windows. They count even the smallest tiny pane as one window. So even though my voucher was for 15 windows (I purposely bought the lesser one until I saw them on site) I would have upgraded if they were helpful and sincere. But this crew leader was cocky and even a little confrontational with me and the way the windows were counted it would have cost me five or six hundred dollars to have the windows washed! When I told them I would have to think about this — he wanted a trip charge! I had to give him $ 20 just to make him go away. I would NEVER, NEVER use these guys. I should have consulted Unilocal for a better choice. Now I see there was already a bad review before mine.

WORST SERVICE EVER! Technician was cocky and belligerent to the customer. Walked out of residence without doing the job and made a comment about already having been paid. Manager (owner?), Chris, was unwilling to provide accurate information on resolving the problem with a new appointment or refund. DO NOT give your business to these people!