Red Lion Inn & Suites

We were pleasantly surprised. Our room was clean spacious and quiet. It is a pet friendly hotel with great customer service. The free breakfast was above average. We liked the sausage and the waffles. The price is very inexpensive for what you get. We highly recommend this hotel.

This place is a joke. I booked a «Suite» for one night (Saturday) because my son had a baseball tournament. When I went to my room, I didn’t find a suite but a small bed in a single room. No separate living area and bedroom like it shows in the pictures on the website. When I went back to the front desk to correct it, the brain dead person at the front desk (Kimberly) said they were out of suites and also out of rooms with even two beds. She offered nothing to correct it. She couldn’t even spit out an «I am sorry». My son’s game was about to start so I couldn’t stay around to sort it out so I left and then called back. I asked to speak to a manager but there wasn’t one on duty. Kimberly said the manager wouldn’t be in until Sunday. I asked if she had the corporate number so I could actually speak to someone. She left me on hold for 15 minutes then gave me a number for somewhere that closed on Friday. After dealing with this incompetent fool I realize it wasn’t just Kimberly’s fault but a management issue. What kind of hotel would leave it in the hands of such an inept individual during the weekend? All this and I haven’t even spent more than 1 minute in my room. When we finally came back to the room after the game, we got to listen to the sounds of dogs barking and kids running up and down the halls the rest of the night. The management obviously realizes there are bunch run down hotels in the area so they don’t have to offer any service since they are the only game in town. If another hotel is 10 minutes further away, book it!

When arriving to this hotel with majority of our 12 yr old softball team the hotel seemed alright. Then we find out that the pool is closed for painting for the first two days. Then they didn’t clean our room or give us new towels or anything the next day. When asked why they gave attitude saying they were short staffed. Not sure what I’m paying over $ 100 dollars a night for. To top it off our last two nights we were awoken by fire alarms around 3AM. Also neighborhood is really sketchy after dark. Oh ya free continental breakfast was also a disappoint.

I was surprised when I read others review to find many negative. I travel a lot and was delighted to pull up to this Inn. Opening the door to my room I was delighted to see the work area, not just a microwave but also a refrigerator. The bed was as comfy as any place I have stayed. It was clean quiet and this is one happy quest. When I am back in the area I would not hesitate you come back.

I stayed here two weeks ago on a work assignment. This place has been by the best place I have stayed (I travel a lot for business). Everything is brand spanking new! EVERYTHING! I stayed here for one solid week and have nothing to grief about; except, for the elevator. The elevator is rather slow, have patience. Be careful when stepping into the shower as well… it is a tad slippery, for there is no slip mat yet. This place is under going a huge facelift.
Highly recommend to others.

I’m not sure I understand why there are so many negative reviews. Here are my two cents. I just stayed here for four nights a week ago and I thought the hotel was pretty nice. Not nice like The Four Seasons, but not yucky like many Days Inns are. The bed, in particular, was really nice and comfortable. The bathroom was clean. The television was kind of crappy and the Wifi only worked for a portion of my stay. The only thing that really dates these rooms is the old, dingy carpet. Also, I could hear everything through the connecting doors so requesting a room without connecting doors is a must for next time. All in all, especially considering other options in Perris (not many) I was very pleased. And, it was only a few minutes away from the skydiving dropzone. A real plus!

Update: The hotel tried to make amends with us by offering us a discounted room with working A/​C. Had I experienced my stay at this particular room entirely, this would’ve had a much more positive impact. If you have to stay at this hotel, book room 329. I am convinced that this the best room in the hotel, even better than their Jacuzzi Suites, which were terrible. Room 329 has the biggest balcony with the best view. The room layout feels more cozy, the A/​C worked (at the time of this review) and you’re close to the elevator. Don’t book through third parties such as Expedia, go directly through the hotel.

I checked in at 1130 and left at 530. Paid $ 123 for a room that looked like a great room if I was on drugs or something. Stains everywhere and carpet all gross. Was told There was no smoking rooms. If I wanted to smoke I needed a room with a balcony. So I paid the more and got it. Well I smoked 1 time on the balcony like instructed by staff. Threw my filter in their trash and was chargers $ 100 extra on my credit card without notice. I called and the lady refused to give it back. This place is not only a crack house. It’s a scam. I will never stay here again. Totally not satisfied with my stay.

Its simply okay. The jacuzzi suite is misleading. It says in the description that there is a large tub AND a whirlpool for two. There is one medium bathtub with jets. and you can only fit two in there if you are a couple of five year olds. So disappointing for the money.

Stayed here twice while on vacation visiting relatives in area. Staff very friendly and helpful. Clean and filling breakfast, though might think about adding fruit salad. Indoor gym and outdoor pool with jacuzzi. Rooms in fairly good shape and roomy. Not very densely populated area of Riverside County, but close to March Air Force Base, Lake Perris, and a short drive from Temecula, Riverside, and a little farther from Palm Springs, San Diego, Mexican Border, and Big Bear/​Lake Arrowhead. Mexican restaurant across street, steak house two exits down 215. One of the tread mills has a side piece that needs to be repaired. Hotel on 4^th street exit right off 215 highway. Pretty hot in summer.