American Tow Service

Towed our truck from where it stopped running, in Friedmans parking lot, to our Mechanic here in South Sebastopol (close to Cotati). Simply a great experience… which is not something you can always say about having to be towed. Excellent and timely service, generous and kind person, fair and reasonable rates. Thank you Roger and American Tow Service!

Very polite and helpful. Allowed me to ride with the driver to drop off my card. Fair rate for the distance.
Note: Their insurance won’t allow them to drop off a vehicle without someone available to receive it. Even at a dealer. Even if you’re willing to pay in advance. My car broke down in the evening. The dealership was closed. I had to let my car sit on the street overnight, so that we could wait for the dealer to open and receive the car the next day. I could have gone myself to sign for it, but then I wouldn’t have a way to get back home.

Had a flat tire in a remote area in Petaluma. Called on a Sunday and they came out and found me within 20 min. Very hard place to on the side of the road to put on a spare. The guy (older gentleman names Gene or something like that) had my spare put on in about 15 min. He was really nice and helpful. The reason I have it 4 stars instead of 5 is because it was $ 60 which seemed slightly steep in price but in the moment it was worth it. Thanks American Tow Service!

Roger & Betsy are amazing! I would recommend this company to everyone! Towing is usually associated with a bad experience, my case is no different. My RV broke down 20 miles from home, I didnt even really know where I was, Betsy, the dispatcher knew my location by the buildings I described and Roger came out on labor day Monday, was there in 10 minutes, towed me 20 miles for $ 120. The next day I called AAA, no one in my area would tow me for under $ 400 (and this time i was only going 2 miles) AAA would only cover $ 200. I forced AAA to call American Tow and guess what?! for $ 120 Betsy sent Roger to save me! I will forever be greatful to them. When you are down and out thats when they usually get you, these guys, made it easy and as painless as possible, I wont call anywhere else as long as i live in Sonoma County… or the surrounding coverage area of American Tow Service.