Five Star ER – Pflugerville

Five Star ER in Pflugerville had me in and out so fast that the reception hadn’t even finished all my paperwork! I was seen almost immediately and the staff were very kind, professional and helped ease my fears with humor. I will hopefully not be needing ER care any time soon, but if I did, they would be my first choice.

Everyone was very attentive and considerate. I was taken care of immediately and they followed up with a phone to call to make sure I was ok. I am going back for follow up treatments. I highly recommend this location!

Great service and people. Juan M. helped me with Dr. Roberts. I was able to get in and out on a Friday afternoon in a quick fashion!

I was taken in right away and everyone was very friendly. I was involved in a car accident, I was rear ended and suffered neck and back pain. They saw me and took an x-​ray and was very efficient. Will definitely come back here.

My wife was up all night with a rapid heartbeat and trouble breathing, so early on a Saturday morning, I took her to Five Star ER. Within minutes they had done an EKG and started treatment for A-​fib. After they got her stabilized, they transferred her to Seton Williamson for further evaluation. They are reals pros here and very caring.
A month later, she had another A-​fib attack and we went right back to Five Star ER. It was a different time of day and she saw a different staff, but the care was excellent. I highly recommend this ER.

Doctors were rude and uncaring, I can’t even begin to describe the disgust I have with the way I was treated. Avoid this place like the plague!

The clinic was awesome. I was in there for a rash I got while looking at lightning bugs with my daughters. The staff on all levels was kind, courteous, caring, and knowledgeable. We didn’t have to wait long at all. Thank you for the service and keep up the great work.

We got to experience Five Star ER on Saturday when my 3 year old took a hard fall. I went to Five Star because I wanted a full service ER not just an urgent care facility. I was not let down here. I dropped my son and husband at the door while I parked. When I got inside they were already in a treatment room talking to the nurse, Royce. Royce was amazing with my son. Patient and calm in the face of my screaming son. Less than 5 minutes later the doctor came in to see us. Dr. Roberts was wonderful very thorough and willing to explain all the details. They did their best to get my son’s pain under control before subjecting him to xrays (his arm was fractured). They were so patient and gentle with my son. We will consider this our home ER from now on.

This place is the best!!! My son and I visited Pflugerville Five Star about 3 weeks ago when my son came home from a skateboarding accident. He was in so much pain. I had to get him in somewhere fast. It is so hard to see someone you love in that much pain. We were greeted as soon as we walked into the doors. The nurse could see his pain so they treated him and got him into Xrays. The nurse and the rest of the staff were great to us. He had 3 fractured fingers on his right hand. The doctor called a hand specialist to find the best way to cast it until my son could see the hand specialist. The next day, they called to check on us. A couple of weeks later, we receive a card through the mail letting us know that they are still their for us. I would definitely go back and I would highly recommend this place.

This place was the best case scenario for what was an unfortunate night. It was 9pm on a weeknight and all the urgent care places were closed. I walked in and was in a room in less than 10 minutes. I got the full attention of a doc shortly after that. I had x-​rays and stitches done while watching a game on the TV in my room. Everyone was nice.

I visited the Pflugerville Five Star ER about 6 weeks ago when I had extreme dizziness for several hours. I had to be taken in from my vehicle in a wheelchair since I could not walk, especially since I had nausea from the dizziness. The staff was very nice and helpful. My nurse, Royce is the best nurse I have ever encountered. (considering I worked at a hospital for a couple years and have had 3 children, that says a lot) Both Royce and my doc, Dr Doliner were very personable and truly cared about my well being. Doc diagnosed me with Benign Positional Vertigo and then proceeded to tell me about his experience with these same symptoms several years before. I can’t tell you how much that helped me to know that he knew exactly what I was feeling. I left there walking on my own, though a little wobbly, with a plan to get better. A week later I was back to normal when Royce called to see how I was doing. What??? I never thought they could get nicer, but they did.
Thanks Royce, Dr Doliner and everyone else at Five Star ER!!!

This place was fast, professional, and courteous. There isn’t much more to say. The facility is clean and new. I had zero wait-​time.

Great staff, helped me when I wasn’t feeling great.

This facility was very clean, the staff was very friendly. Dr Henderson and nurse Royce were absolutely wonderful, great bed side manner. I was told what they were doing every step of the way and why they were doing it.
I was greeted and treated very quickly when I first arrived.
I will definitely be back, hopefully not anytime soon. I definitely recommend if you and your family live in this area to go see them at Five Star

Best ER visit ever! Very thorough, caring and fast. They also don’t run any unnecessary test. I am impressed to say the least.

I took a fall a couple weeks ago, injuring my face, and needed some quick care. We live in Hutto so my husband suggest we come here. We were greeted right away and I was taken back while my husband finished filling out paperwork. Since I hurt my head, I needed to lie down and they were very accommodating. The Dr. came in quickly and discussed what needed to be done. From there the RN Tony took over and made sure my stay was very comfortable. I was in there less than 3 hours and they made sure everything was taken care of. I’ve never gotten such great care at an ER, but this was great. Tony was amazing and made sure that I had all the information I needed as well as following up after my visit, since it was a head injury, that was greatly appreciated. Hopefully my family and I won’t be making too many ER visits, but if we find ourselves in that position, we will definitely be coming here. Amazing Team at the Pflugerville location!

Five star ER 24-​hour emergency Seton in Hutto was professional and fast with helping patients. I was in and out in about 40 minutes with a Rx to start feeling better.

I was seen at this location by Dr Zimmerman and RN Roy (i think that was his name. older male nurse) for a major migraine and lower back pain due to herniated disks. Both Dr Zimmerman and Roy took excellent care of me and made me feel very comfortable. The facility is very clean and well taken care of and i plan on returning again if i ever have another emergency. The front desk lady (wish i asked her name) was very friendly and professional as well. overall i had a great experience.

I have spent a lot of time in doctors offices and unfortunately, ERs as well. This place by far exceeded my expectations in all areas, wait time (there was none), professionalism, friendliness and the overall ability to make me feel comfortable in an uncomfortable situation. Tony, and all the nurses, doctors and staff were amazing. It is so comforting to know that there is such a wonderful ER so close to home!

The staff at Five Star ER were great! They welcomed me and took care of me quickly. The staff seemed very knowledgeable and experienced. They took my situation seriously and were great at working with insurance companies.

We were In and out in less than 30 minutes! Thank you for the speed and professionalism of this ER so close to home!

Good, fast service. We were in & out and all the staff were extremely nice. Very happy with our experience.

This place was amazing. It’s a real ER, not an urgent care center. Keep that in mind if you don’t have an emergency. Thanksgiving is not the day you want to slice the end of your thumb almost off… however if you have a husband who does so… this is the place to go. We were greeted and treated promptly. Every single staff member was professional and had good bed side manor.
The doctor did an amazing job, and the nurse Royce was very friendly and helpful. They even called around to get open pharmacies ext… so that we didn’t have to do that and could get home quickly. If anyone else in our family has an emergency we would return here.
I hate that this staff had to work Thanksgiving, thank you so much for such great care today!
We returned to get the stitches removed on 12÷6÷15. Entire different staff, all of them were amazing as well. So it wasn’t just the shift. this place is great!

Took my son here a couple nights ago. Was prepared for a bit of a wait and found that we were seen in a few minutes. This location is 7 minutes from my house, brand new, well appointed and the entire staff seemed experienced and they were extremely pleasant! So happy this new location opened in my town.