I’ve eaten here a few times, but the last 2 times were horrible. One night we came here and we were seated quick(which was great). It was later like 93010 and the food was just awful. Dry, small and just not appetizing. We figured it was just a bad night. I went there the other day and again it was horrible. Mt chicken was rubber. I basically ate around it and most of it was chewed and spit back out. I didn’t say anything to the waitress, but my friend did. The waitress said, Why didn’t you say something, we would have switched your order. Nothing about seeing what she could do about it on the bill or anything of that nature. I get it, I ate it, but it’s still the point. I will never ever, ever go there again, not even to a different location.
Chelsea P.
Rating des Ortes: 5 Marlton, NJ
We had Matt as our server and he was awesome. Even at the end of our meal he asked what our names were and shaked our hands. I will def ask for him again!!!
David H.
Rating des Ortes: 1 Philadelphia, PA
HORRIBLE!!! We discovered that our favorite neighborhood Vietnamese restaurant(Thang Long, 2534 Kensington Ave) is closed on Sundays and we didn’t want to venture out of the neighborhood, so my husband and I decided to try Applebee’s this eve. What a mistake! We ordered off of a promotional menu that included two entrees and an appetizer for $ 20. Our selected appetizer, a caesar salad, was terrific. Crisp, ice cold romaine lettuce, crunchy croutons, plenty of grated parm and perfectly(lightly) dressed. Then came the«riblets» and«chicken tenders,» both of which were not even up to Mcdonald’s standards. The ribs were greasy little bones with almost no meat on them at all. My husband remarked that the chicken«tenders» had the taste of freezer burn. Both were served with limp, disgusting french fries(much WORSE than McDonald’s). On top that, they charged us $ 2.89 for a diet pepsi — robbery! And the capstone was a tablet computer at every table, which we toyed with while we waited for our food — only to find out when the bill came that they tried to charge us $ 1.99 for«games!» Of course we insisted they take the charge off the bill, but how is that even legal? There was no indication anywhere except on the bill that there would be a charge. Bottom line — eat ANY where else, or just go home and starve. You’ll be happier than if you ate this rip-off dump.(And FYI the service was no better than the food.)
Oakland S.
Rating des Ortes: 1 Philadelphia, PA
Wanted to try out the all day brunch burger at Applesbee’s. My first inclination was to go to the one in Center City however I was limited on time and parking was a factor so I decided to go to this Applebee’s. Unfortunately for me this was a mistake. I said to myself I should not go to the Applebee’s in the hood but decided to give it a chance. The one redeeming quality is that there is no problem parking, as they have a parking lot. So got in and got seated. Let me just say I noticed the waiter had stains on his shirt«mind you this was early in the day, they just opened» Ordered the signature margarita and the Oktoberfest beer. Let me just say that the drinks were not up to par. One thing I have to give the waiter credit for is he didn’t make us take the drinks off the serving tray. I noticed the waiter at the table behind me made the customer take their drinks off the tray instead of serving them. So back to the drinks that were served, The beer was flat and the margarita tasted like a cocktail mixer on ice. Maybe Applebee’s makes there margarita different, but I have never known a margarita to be served with olives. I thought that was for a martini. Anyway finally got the brunch burger let me just say the only option the waiter gave to how the burger could be cooked is pink or no pink. The commercial advertises endless fries however the waiter did not mention it. I guess participation varies. After tasting the fries I was almost glad I did not have the option for endless fries. The burger it self was small and tasted unseasoned like it was made from a frozen patty. Received the check and had to run the credit card myself at the table. Apparently this is latest technology. Did not particularly want to touch the kiosk as it had a film of dirt and looked like it had never been cleaned. Anyway in the end I decided to only tipped 10% because I had to ring up my own check. Maybe its my fault I could have gone to Shake Shack and gotten a much better burger for half the price.
Jenna-Lee U.
Rating des Ortes: 1 Philadelphia, PA
We live nearby and wanted some cheap bar food unlike our usual cuisine. Have been here a handful of times prior but THIS will be the LASTEVER. We got a pitcher of beer, order half price apps and waited. then saw a ROACH crawl along the bar. I closed my eyes at the sight and my boyfriend chased it down with a napkin to show the manager as proof the sort of business that patrons were seeing in front of their eyes. The manager simply said«oh I’m sorry about that.» Obviously half price or not we were outta there. Story only gets better. Get to the car to see a needle laying along side the passenger door! Keep it classy people.
Lily D.
Rating des Ortes: 3 Philadelphia, PA
It’s Applebee’s, it is what it is. That being said I’ve always had very friendly servers and bartenders whenever I’ve come here. Food always comes out fast.
Amanda R.
Rating des Ortes: 1 Philadelphia, PA
I usually go to this apple bees and have no problems, yesterday however, I had Ivette as a server. They only reason I know she was the server was because of the receipt. She didn’t take the time out to tell me her name. I order my food, and it was good, except you could tell the chicken was pre-made. Ehh. Everytime I tried to ask for something from her, she kept walking away mid-conversation. I eventually received my check and saw that on the table there was a sign read if a server didn’t explain the specials on the drinks that day that you would receive a coupon for your next visit. I then realized that she didn’t even do that so I asked her about the coupon and apparently she told the person I was with while I was away from the table. I explained that I was not there for that and that I am asking for the coupon and not the person I was sitting with. She then decided to base lame excuses for reasons as to why there was no inconvenience to me knowing any specials or her name to call her. She walked by and didn’t check up on us. I paid for my food and left. She needs to learn some serving skills as I’ve been in the business for years and can serve my ass off as opposed to the half ass job she did serving me. Good going Ivette.
Amber L.
Rating des Ortes: 5 Philadelphia, PA
Applebee’s is one of my favorite places to eat. This particular location never fails to satisfy me! The service is always phenomenal. Every time I go, no matter who I’m with, I’m always seated immediately and I always end up with an awesome waiter/waitress.
Neil Z.
Rating des Ortes: 2 Philadelphia, PA
The sangria’s are sad today I don’t know who bar tending but between their sad ass drinks and the waitresses non friendly approach to her job I hope the food tonight makes up for the fails that I am encountering thus far. Not to mention so far looking at the table top bill they are attempting to charge me for two soft drinks I clearly didn’t order foh with that shit. This will be a evening of the No Tip For You. And omg the food first time around made me want to get up and just walk out. They cooked the food wrong even after taking the order and the potatoes were drowning in salt in which the manager says oh that’s how we season them you should’ve asked for no salt«really» like I knew they would be bathed in it. I will say after unfortunately complaining they did get things correct but still makes me feel this is no longer the Applebee’s for me.
Michael S.
Rating des Ortes: 1 Philadelphia, PA
I don’t mean to pile on with so many 1 star reviews but this place is really bad. Save yourself 40 bucks and go to McDonalds.
Joshua W.
Rating des Ortes: 1 Philadelphia, PA
This was the worst experience at an applebees I have ever had. The waiter was horrible, they did not have what I came there for, which was cheese sticks and ribs … The excuse was they were really busy for the last couple of days. Then when I ordered what I finally settled for the food took forever and then was not warm. I had to send back what I did order because it was so poorly prepared. Just the worst experience I have ever had at an Applebee’s and I visit frequently. I do not recommend this particular branch. That’s all.
Marissa B.
Rating des Ortes: 5 Philadelphia, PA
Went here for a 2nd time back in November with my sister and her boyfriend. Food was good. They actually have an alright french onion soup. Got the steakhouse brushetta sirloin as my entrée which was actually really good and cooked medium-rare like I asked. Beer was cold and my Fireball lemondade was strong plus a decent size. No service issues or WTF moments this time around. Looking forward to a return.
Bryan S.
Rating des Ortes: 1 Philadelphia, PA
Been here a bunch of times. Service and food are good, however was double charged. Management was zero help. Gave me THEIR vendors number to call to resolve. Who does that? My bank says Applebee’s double charged me. I need to call their vendor? That is the WORST response that I have ever heard
Brittany P.
Rating des Ortes: 4 Philadelphia, PA
Even living in Philadelphia where I have all the most wonderful food options available to me I still need my white trash fix to remind me of home.
Three R.
Rating des Ortes: 4 Philadelphia, PA
I am not a fan of Chain Rest. but this spot is good. Food was great, Beer was nice and our servers were wonderful. Eric and Jessica A. — They rock! visit, enjoy and give a nice tip. Don’t be cheap and give 20% damit!
Nate F.
Rating des Ortes: 3 Philadelphia, PA
My service was good. Came here by myself on a Thursday night to catch some football in the bar area. My only issue was that it was the worst wings I’ve had at any Applebee’s. It’s usually a happy hour favorite of mine. Maybe it was just a bad night. I won’t write them off just yet or bad mouth them because of one item on the menu. I’ll give it another chance. But you know, it is just Applebee’s. Applebee’s is usually Applebee’s.
Tanya B.
Rating des Ortes: 3 Philadelphia, PA
This a great location. And the food is good and the Manger’s are nice and so is the service.
Teresa R.
Rating des Ortes: 2 Philadelphia, PA
Wtf. I’ve been coming to this specific Applebee’s for a very long time, I order to go constantly on my way home from work and always enjoy dinner with friends and family here. Service has always been amazing, except tonight. Our waitress named London(yes I’m putting her name out because she is the worst waitress I’ve ever encountered) and I am in the restaurant business myself so I know the difference between being confused or someone just having a bad day, well not her she’s just slow and lazy and doesn’t give a sh*t. We sat down, took her about ten minutes to come get our drink order, which by that point we were all ready to order so we had to grab her attention after taking the drink orders that we were ready. Okay fine, slow at first no biggie. Well when our appetizer came out before she gave us our drinks(another 15 minutes still no drinks) that’s a problem. She didn’t offer us plates or silverware, another waitress was kind enough to come see we didn’t have anything and brought it to us herself. She never came back to check on us until we were ready to pay and leave. I love Applebee’s but your service is headed the wrong way!
Daniel H.
Rating des Ortes: 4 Philadelphia, PA
I am writing this review based on a st patty day weekend visit during the late night happy hour. I was able to enjoy a green yuengling! and friend had a green coors light. We only ordered happy hour items. They had some amazing pretzels with dipping sauce that I look forward to trying again. The mozzarella sticks were just okay and my wife didnt really enjoy her wontons. I would give 3.5 stars for the experience and would visit again for those pretzels !!!
Jo L.
Rating des Ortes: 3 Philadelphia, PA
Do not get the shrimp here. Every time anyone I know get the shrimp, that night, they get a stomach ache. Other than that, everything else is okay. I came here recently for a friend’s 21st birthday and the waitress was real patient with us trying to figure out our order.