Bank of America

Don’t get it twisted, I hate Bank of America. But I had to go to a branch for an administrative matter, so I made an appointment here. The appointment was supposed to be at 11:00, so I arrived about 5 minutes early and asked a teller if I should check in or just wait in the lobby. He was very friendly and told me the manager was with someone but should be done soon and to have a seat. Well, 11:15 rolls around and I’m starting to get nervous. then 11:20… I didn’t go back to the teller, but he saw me still waiting and came over to check in. I was pretty impressed by that. Even more impressive, he told me he could actually take care of the task rather than have to schedule another appointment with the manager, since I had to get to a work meeting. Give that man an award!
So, that teller gets 5 stars no doubt. But the manager who I never saw, and the system that let me make an appointment at a time when the manager could be still working with someone else for an additional half hour… they balance it down to a 3. But damn that teller was good.

I like this one because it’s close to Patco when I am heading home to my mamas. The door has been broken to the ATM for some time, but it’s a safe/​well trafficked area. The only time I don’t like this locale is during st. patricks day or a soccer match.
The gal who initially set up my account was a doll. Everytime I have to get quarters or use the window they are great. They even gave me extra bracelets one time (you know like the live strong ones). One of the kids I babysit is obsessed with those bracelets.
They also always have coffee. Which I’ve never tried, but think is kinda nice?

As the previous Unilocaler said, I am a bit surprised why this place receive so negative score. After moving to Philly I was looking for a bank near me so I can use it often and avoid unnecessary payments over other banks ATM.
I walked my way to the customers rep at this branch, she is very helpful and she helped me to open an account that exactly fit my needs and budget. Sometimes online services get you confused specially with Banks because once you choose something online there is no way to cancel so easy, but the customers rep explained it all to me and even walked me through the whole process and even give me advices on how to avoid unnecessary charges, she was very patience answer all my questions.
The ATM there is just fine, and it is safe to be used at night since the road has good traffic and well lighted.

#47 I’m a bit surprised that this placed has received such negative reviews. =\ After moving out to Philly, I actually had to set up an entirely new account with BofA since West coast branches operate on a different system as … the rest of the country. So, after moving into my apartment just a block away, I walked in one afternoon to talk to a customer rep. The guy was super friendly and walked me through the whole process in under 20 minutes. Ever since, I’ve been back occasionally to make deposits and such and the service never falters. Their ATM machines are always a life-​saver, as well, though they could afford to tidy up the room more often.

I go to the branch on Girard Ave and the staff is great. Super helpful… Quinton and Kelly rock. But… what’s an 8.95 $ monthly maintenance fee? Had to close my account for that… heck…that’s almost a Netflix payment!

I don’t feel like writing a whole story, so I’ll get to the point. The service I received here caused me to cancel my account before walking out of the door.