Dentex Dental

Went for some pain I was having in the rear of my mouth. Dentist came in after x-​rays were taken. Looked in my mouth for 10 seconds, told me to stop grinding my teeth then left the room and the visit was over. Pain continued. Went to my family dentist a week later when home for a weekend who proceeded to pick out something that had gotten wedged between my teeth and enflamed my gums. Was told that flossing had actually made it worse and the family dentist proceeded to give me a completely different recommendation for my teeth. Dentex was a waste of time, and the dentist should have been able to see what the problem was immediately if he had given me a whole minute of his time. Wont be going back here again.

The dentist and I discussed some fillings that were not imperative at the time. I asked the office to tell me if my insurance would cover it. They «ran my insurance» and told me that I would be responsible for about $ 200, which I paid at time of visit. As I was leaving, I checked my bill and found that they had overcharged me for the work I had done. When I pointed this out they were willing to refund the $. I later received another bill for ~$ 300, stating that insurance didn’t cover me like they had said, and that their initial copays were based on an estimate.
My dental work was not necessary and I feel like I was misled and overcharged. I changed dentists.

Things I would rather do then go to the dentist include swim with sharks, file my taxes, attend a funeral, etc… the list goes on. Hence, I had not been to the dentist in 2 years (eek!). I booked an appointment on ZocDoc after I realized I probably had severe tooth decay, and I was pleasantly surprised by Dentex Dental. The hygenist did a good job, and while it was painful, nauseating, uncomfortable, etc, she tried to lighten the mood and tell some jokes. She quickly took 5 xrays and grabbed the dentist for his 30 second evaluation of my pearly whites. The office was clean and I was pleased they still give goodie bags of toothbrushes and travel size toothpaste and floss at the dentist. I would come back here for next years dreaded appointment… at least you can shop afterwards at Liberty Place!
BTW– no cavities… yay!

Avoid this place at all costs. It’s a corporate chain which means they are after profits rather your dental health. They tried to pressure me into $ 2,000 in dental work, saying practically every tooth needed something fixed. I was skeptical and brought my dental records to a different dentist at a private practice. My new dentist said my teeth are absolutely fine and I don’t need any dental work.

There’s oh so much to say about this place. Let me start with a powerful — Just stay away!
The girls at the front desk are nice and try to accommodate any needs/​concerns that a patient might have. However, the practice in general it’s really bad. I made an appointment as soon as I got my new dental insurance. I was told to come in for a treatment plan and evaluation. I saw the doctor who I had a very hard time to understand since she had a thick accent (I’m not being mean or anything — I have an accent myself). From the X-​rays they could tell that almost all of my teeth needed treatment. Jeez!
On the following appointment, I was told that it was going to get cancelled because the doctor could not be in the office and that I was going to get a $ 25 credit for my next visit. Imagine if I would have been in pain!
The next appointment was the most ridiculous of all and I wish, I, could have cancelled at that time. I got done 6 fillings within ONE hour, including one my front teeth. So, they got me numb. In the mean time, they were bragging about the fact that I was going to get out of their office on time to go back to work like I was in big rush. The doctor did all the drilling and cleaned out the bad areas of each tooth. Then, his assistant started to do my fillings. She did a good job on some and a horrible/​terrible job on the others. One of the back teeth had the filling right on where the nerve is but because it was not done correctly, every time that I ate, it would case this pain shooting all the way to my head. Let’s not speak about my front tooth that I had to go back there so many times, I lost count. I had to find another dentist and I asked them to refund me. They canceled the claim with my dental but they, still now a days, have not refunded me the amount I paid out of pocket.
Really, I have so much more to write but my blood pressure spiked up just by reminding myself of what I went through with them. Avoid at any cost!

I HATE HATE HATE going to the dentist which is why it has taken me three years to go back. Yes, I know its bad and I really wasn’t looking forward to getting lectured by the dentist about my poor dental habits.
This experience at dentex completely changed my mind about the dentist. No criticisms, just great customer service from the moment I entered to the moment I left. The staff were so friendly and helpful not to mention the cleaning was one of the most thorough cleanings I have ever gotten. I look forward to going back in six months!

This office is absolutely fantastic. I was always afraid of the dentist until I started coming here. I saw this place when I went to liberty place mall one day and decided to look up the reviews on here and say that they had so many good ones, I had to try it out.
I called, and made an appointment and I don’t remember who I spoke to on the phone, but she was very polite and got me in sooner than I expected. When I came to my appointment, I walked in and took a good look around the waiting room and it was beautiful. When I got called back, the back of the office was just as beautiful. I saw Dr. Bar and he was so polite and courteous and very patient with nervous-​wreck me. I needed to see the gum specialist, Dr. Baraket. She was equally as nice and patient with me. Both doctors explaining everything to me in great detail and jargon that I actually understood, not just dental terminology. The needles that I got were quick and almost painless. After I was done, I saw a doctor at the front desk (whom I asked later, her name was Dr. Strot) talking to the manager and I asked her a question instead of bothering Dr Bar when he went back with another patient, and she too was very knowledgeable and sweet.
I have confidence in these doctors, and the manager Rita helped me with every question about my insurance. Everyone from the assistants, to the front desk, to the doctors were so sweet, nicely spoken, and knowledgeable about everything I needed to know. I hope they never leave, I found my forever dental office.
tl;dr, GO TO THIS OFFICE. The staff and doctors are stupendous. Thank you for fixing my broken smile! :]

I recently had a great experience at Dentex Rittenhouse. I needed 4 teeth replaced by implants. This required a bone graft.
Dr Sandrine Barakat, DMD took care of the removal and the graft. It was painless. It required many visits, all of which were covered by the initial estimate that I was given. Dr Barakat was careful to prevent pain and always considerate of my needs.
Once the removal and graft healed, Dr Jordan Strott, DMD took over the measurement, preparation and insertion of the implants. She even returned the first implants to the lab because she was not satisfied with the fit. Again, there was no pain, and many visits that were covered by the estimate for this work.
During my many visits, I became aware of the importance of the support staff who were wonderful. Rita, the receptionist, was exceptionally helpful. She smoothed my way through my many visits and a few rescheduling needs.
I highly recommend Dentex Rittenhouse. I’d use them again, if necessary.

Great experience! Best dental office in the city. Just make an appointment and you will agree!

I have been to Dentex twice now and both times I had a great experience. My first visit was for a cleaning. I used a voucher from Living Social. I wasn’t expecting much, but I found a very modern and pleasant office. After completing my paper work I was seen promply. The staff were extremely friendly, and efficient. In far less time than I expected, my cleaning was complete and I was on my way. The did a very complete job and I was impressed.
I returned again after chipping a tooth. I got an appointment quickly. Again I was seen promptly. They quickly corrected the chip and I was done in less than 15 minutes and I spent less money than I expected. I will continue to come back as I have been very happy with the service. I also appreciate the transparency of the pricing sine I don’t have insurance. I highly recommend them.

I had a really positive experience getting checked out at Dentex (Liberty Place). The staff member working at the front desk was surprisingly warm and friendly, which seems extra important at a dentist’s office – given that I had come in full of nerves, prepared for the unpleasantness of having an overdue checkup and expecting bad news. My husband had a great experience with Dentex (the South Philly location) and suggested I try it out when I started feeling something funny going on near an old filling. After a childhood of one family practice dentist, I was a little suspicious of a chain, but it turns out that they are really doing things right here. The office is really clean and pleasant, every person I interacted with was lovely, and they seem really good at what they’re doing.
The cleaning was both really thorough and not the usual medieval torture treatment (i.e. relatively painless). I also felt very assured by the dentist’s professional, honest manner; it turns out I need to overhaul an older poorly-​done filling – I feel very relieved to be in these good hands, especially after my last experience with a local dentist that resulted in said shoddy filling… It’s a relief to have a new dentist that I won’t be encouraged to lapse on; in fact, it’s a really pleasant experience for once.
BTW: they also have their act together on the business side, especially if you aren’t insured; they offer discount plans and I got in there with a promotional groupon.
All in all, very highly recommended.

Wonderful experience! Staff are very friendly, knowledgeable, and optimistic. The receptionist spent a good 10 minutes helping me find the most cost-​effective way to pay for my current/​future visits– this especially helped since I don’t have dental insurance. The environment is clean and well-​kept. When you are in the chair, you are given eye protecting glasses (such a great idea!). Overall, I enjoyed my experience (as enjoyable as it can be to have to have your mouth stretched open and poked at) and will be going back!

Love this place. Very professional. Very clean. Great staff! I would go back again if they took my insurance.

Always a pleasant experience. Courteous fast service at a reasonable price. The dentist is always thorough.

Honestly the best dentist experience I’ve had to date. The hygienists are extremely thorough and professional. After my cleaning/​check-​up, my teeth looked and felt noticeably cleaner than previous visits to other dentists. Not to mention, the office was very comfortable and tidy. Also, the receptionist at the front desk was extremely knowledgeable and helpful with payment options (which happened to be very affordable). Highly recommended.

Really great dentist! I always hated the dentist growing up, but they treat you well — and more importantly they’re courteous and efficient! I would absolutely go back.

Great folks. Extremely knowledgeable and attentive! I haven’t been to a dentist in a couple years and they have been nothing but accommodating!

I went to redeem a Livingsocial deal for a cleaning/​x-​rays. Although the staff was very friendly, the cleaning was pretty terrible. The dental hygenist spent about 10 mintues telling me how important it is to floss and use mouthwash everyday, and then didn’t even both giving me a full cleaning. He spent about 20 seconds removing plaque and about 30 seconds actually «brushing» my teeth. After, I was never offered mouthwash, nor did he floss my teeth. And to make it worse, he didn’t use the water pick or suction tube at all.
I have never walked out of the dentist office with such a terrible taste in my mouth. Not sure if this is how they operate with all of their patients or if it’s because I was using a Livingsocial deal. Either way, I will not be returning to Dentex Dental!

Came here with a Groupon for a dental cleaning/​exam/​xrays.
Matthew at the front desk was super friendly and helpful.
The hygienist was very efficient with the cleaning — under 15 minutes, I think. It was awkward with the digital x-​rays, though — she had to retake them over and over to get a good shot. I think it’d help to hold the camera with both hands to keep it steady, rather than waving it around with one arm, which makes for blurry photos and extra radiation.
The wait for the dentist to give the exam was long though… probably 20 minutes?

After going to the same dentist in my hometown for practically my entire life, I was nervous about finding someone new here in Philly (and put it off for far too long). Turns out I had nothing to be worried about. I have had a great experience at Dentex. The staff are all friendly and professional. They made sure to go over everything they recommended I have done and double checked what my insurance would cover before setting up an appointment. The location is very convenient to my office downtown so scheduling appointments around my work schedule is not a big deal.
I have already recommended them to a few friends.