Maxwell Realty Company, Inc.

This company did a great job making this the worst rental experience I’ve had in the past 8 years in three states.
They are slumlords. They buy up beautiful buildings, let them crumble, and charge way too much. We literally had a huge gas leak in our building and PGW considered it an emergency. Thanks for poisoning us and almost blowing up our block. Maxwell wanted to make us pay for it.
ALSO: our building was broken into because the front door was not sufficient — you could literally push through it. They refused to replace it. There were also no working locks on my apartment’s Windows.
In terms of the office management, Patty is a horribly incompetent, rude, and unprofessional person. She has cursed out all of my neighbors in the building and I refused to speak to her on the phone. She almost never answers the phone anyway. If you need anything fixed, good luck.
If you’re renting from maxwell and have issues, I suggest calling L&I since there’s no doubt tons of violations in your building and L&I could really use the money in fees they’ll get from Maxwell. Also, consider escrowing your rent if you feel unsafe in your building like I did.

I have known Nancy Alperin for 30 years. She is an absolutely extraordinary businesswoman. She conducts all dealings in an incredibly professional manner. A few weeks ago, my wife and I saw an online listing of an apartment that we wanted to rent, and within literally one minute of a phone call to Nancy, she put the process in motion to show us the unit. Her thoughtful and detailed review of our lease documentation resulted in great comfort for our family. We had a lot of questions and uncertainty with our new apartment, but she came through when we needed her!
She knows the city of Philadelphia and the real estate market better than any realtor I have ever known. We are working on our listing our prior apartment, and we have absolutely no doubt that Nancy will do everything she can for an easy and seamless transaction.
Visit her office between 17^th and 18^th and Pine sometime, or just «google» her name online. You’ll see her featured with all the major «power players» in this city, and there is clearly a reason why. Real estate is not just Nancy’s career… it’s her life… and it’s what she’s great at.
I recommend ANYONE who’s interested in having just a conversation about the real estate market to please give her a call. You’ll be very happy that you did.

i got an email from Nancy in response to signing up on the Maxwell Reality Website for assistance in securing a one bedroom apartment. After replying and telling her what I was looking for she passed me on to Jimmy Dahan who conducted a search for me which led to me finding a great apartment which I have reserved. i am happy that my search has come to an end.

Listing agent has doesn’t answer phone nor respond to emails. Can’t imagine one would want this company selling there house and they never answer you. They have policies in place that are bad for business yet they continue to practice them. They have many prior court cases against them, feel free to check for yourself. Do yourself a favor, steer clear and pick a different agency.

Maxwell Realty was patient, friendly but professional when helping us buy our condo in Rittenhouse Square. When we decided to rent our unit, Maxwell found us tenants that were well qualified and responsible, within weeks of listing. Nancy will definitely handle any of our real estate transactions in Phila. She truly cares about her client’s best interest. Both herself and her company respond very quickly to any concerns.
Both of my tenants were also pleased with Maxwell Realty. I have been a client of this company for over 6 years.

I never heard back from nancy or anyone from the company. I cannot emphasize how poor the service was and I would never ever look to maxwell realty for any assistance!!!

I have watched disgruntled renters come and go across the street from me. Maxwell/​Jgabu Company are unresponsive predators. Right now they are ignoring the flooding basement as it leaks into the adjoining houses, over 24 hours now. Nothing. Somebody should put them out of business and into jail.

It’s been years since I’ve rented from this company and I’ve never had a worse experience to date. The taste is still so strong and sour in my mouth even since I’ve moved 3000 miles away. Extremely unprofessional and won’t take any responsibility for their actions. May the thousands of dollars you stole from us haunt your business forever.

Nancy Alperin has to be the most unprofessional, immature business person I’ve ever encountered. Not only is she rude, she’s also very passive aggressive and her behavior and business tactics border on harassment. Her behavior also calls into question her overall intelligence – if someone is as willing as she is to burn her bridges, how smart can one be? I will next be filing a report with the Better Business Bureau.

Rented for a year & had some minor issues with the apartment. Always paid rent on time. Apartment was in their Pine Street office building. One day while setting the salt shaker down on the stove, the electric stove sparked & threw the breaker. I reported it to them & their maintenance man said to replace it. I thought that was wasteful as it seemed like a newer stove stove, but they replaced it. Okay. When we moved out we left the apartment in perfect condition. When our security deposit was returned, we were charged for a NEW stove! That’s right, what was probably a bad electrical connection cost us the price of a brand new stove.
I could add more of how underhanded they are but believe what is written about them, they are dishonest. Make sure you have everything in writing, keep emails because if they can shaft you they will!

We worked with Maxxwell Realty, and Nancy Alperin specifically, to find us a new home in Philadelphia and to sell our previous condo. We could not have been more pleased on both the buying and selling end of the relationship. Nancy helped identify areas and condos that met our quite specific needs and put the effort in to help us get through the decision making and purchasing process. Then when it came to selling our home, she knew the sweet spot for our property and was quickly able to attract a lot of interest. We had our first offer in less than 2 weeks and even though that one fell through, another buyer was lined up within a week.
We really felt that Maxwell Realty worked hard for our business, helped us into a great new home and facilitated a very smooth selling process. I would absolutely use them again.

BEWARE! DO NOT USE! LIARS & CHEATERS!
I never write reviews, so understand that since I’m taking time to write this review should mean how serious I am. Under no circumstances should you ever use Maxwell Realty. Tal and Jimmy are completely worthless, underhanded, and never answer any phone calls or text messages once they get their money.
Besides being pushy, they promise a bunch of things that never end up happening. They said it was their policy that would not cash any deposits until the lease was signed completely. Guess what? Day after we handed in the deposit the check was cashed.
They promised to have our apartment cleaned and have any repairs done before our move-​in date. On move-​in day, the apartment was exactly as it was on the day we saw it. The carpet was not cleaned at all, the kitchen equipment was all dirty, none of the repairs we asked for were made.
Do not use them. For your own sake.

This company has had several small claims filed against them (and I will soon be an additional one). You can look them all up here:
They will basically get you to sign a lease and make a bunch of promises (x, y, z will be renovated. The space will be cleaned, etc.) but once they get the security deposit they will run. My lease was deemed void and the landlord returned all of my money, but the security deposit was still with Maxwell and they are avoiding all of my e-​mails and phone calls to avoid paying me back. In NO situation would this money stay with Maxwell. It should have gone to the landlord into escrow had I stayed in the apartment, or it should have been returned to me. They will basically steal whatever they can from you.

Thanks for calling on time or dealing with all the roaches. Not. Go to hell.