Mitchell’s Business Solutions

TL;DR — I would not use this business again or recommend this business to anyone. It took repeated emails and phone calls to get a response, I found multiple mistakes on my tax forms when reviewing Yvette Mitchell’s work, and she would not provide confirmation of the day she filed our taxes or IRS acceptance.
I used Mitchell’s Business Solutions to file my small business taxes in April 2015. Full disclosure — I waited until April 3 to make appointment with Yvette Mitchell after realizing that I could not figure out how to do taxes on my own. However, Yvette assured me that she would be able to file my company’s taxes on time.
April 7 — My in person meeting with the owner, Yvette Mitchell. She spent less than an hour with me reviewing my company information. She did not ask any questions to help me find more deductions — I had to ask her questions («We included these small office supplies, but should we also include these items? What about these other things?» etc.).
April 10 through 15 — Received and reviewed completed forms, I found typos on the business name and product type, our total assets didn’t include our bank account balance, boxes checked off incorrectly (missed the box saying that this was our first report, checked off box saying we distributed property when we didn’t, marked off that a partner contributed property when they didn’t, etc.) Unfortunately, being the first time doing business taxes, I found more mistakes each time I reviewed a corrected version. I had also made a mistake regarding the company start date, which she did not want to change on the form because «That date doesn’t matter» and because each time she makes a correction the way she saves the documents is very time consuming.
April 15 — I signed the forms allowing Yvette to efile on my company’s behalf. I called and emailed her asking for confirmation that everything was filed on time with no response.
April 16 — She got back to me after 6 PM saying «Your taxes were filed.» I emailed back asking what day she filed and asked again for a copy of the confirmation with no response.
April 29 — Sent follow up email with no response.
May 19 — Sent follow up email.
May 20 — Received the following response:
Hi Stephanie,
As I told you your taxes were filed and accepted by the IRS. I don’t do confirmations and I will not be sending you a copy of the confirmation. You are more than welcome to contact the IRS to confirm when your taxes were filed. I am not sure who you have worked with in the past but I don’t like to be micro managed and at this point would like to sever our business relationship as I have completed the job I was paid to do.
Regards,
Yvette