Nigro’s Auto Body

Unfortunately for me, I had two accidents in a short timeframe. Fortunately for me, the staff at Nigro’s was extremely courteous, professional, helpful and down to earth. From Jenn the receptionist to Dan and Dom, they treated me like family.
As for the cars, both jobs were done excellently. And their lifetime warranty for their handiwork is a plus. When I went to pick up my car, they cleaned it inside and out.
If I were to have another accident, I would definitely come back here. I mean, I’m already a repeat customer ;)

If you go there to get an estimate for fixing your car, and you don’t know what is the average cost for this type of repair, please know that they will take advantage of this and will overcharge you tremendously.
Please go somewhere else, especially, if you are paying out of your pocket. Or take with your someone who knows more than you about the cost of fixing a certain part.
I paid 3K for something that was actually worth no more than 1,5K, and probably even less than that (I just needed fixing a front bumper and a radiator support). And this happened just because I wasn’t aware of the actual prices and wasn’t expected to be scammed. Being ripped off like that made me post my first review ever, hoping that it will save someone money.

Got into a bad accident a few weeks ago. I’ve been to Nigro’s before and I know they do exceptional work. They kept me updated during the process. On the day my car was ready, I found out there was a mishap with my insurance check and I might not be able to pick it up. Jenn helped me talk to my adjuster to make sure I could pick up my car on the same day. They’re good people doing good work.

These guys did an excellent job fixing up my lights. From the moment I walked in there was clear communication, quick service, and the fairest price I was quoted out of all the auto body shops I visited. I always feel good supporting local business!

Honest, knowledgeable, one-​stop-​shop. After an accident, my car was in bad shape with lots of internal damage. Dom was very helpful in thoroughly explaining what had to be repaired. The whole Nigro’s Auto Body Team was friendly and did such a thorough job in fixing up my car that it looks and runs like a brand new car again! I was also happily surprised to find that the inside of my vehicle was also given a detailed cleaning when I went to pick it up.

After reading the reviews… I was slightly hesitant to use this shop. To make a long story short, my neighbor backed into my FRS with his trailer hitch. At first I thought the whole bumper had to be replaced but we were luckily able to pop it out, and there were just a few scratches that needed to be fixed. My deductible is a $ 1,000 so no way was I going to file a claim for this. Anyway, I call Nigro’s and explain the situation. He said that insurance won’t increase your rate if it’s a parked hit and run so I should file the claim and let them handle it. I told them there’s no way there was a $ 1,000 worth of damage and he said he could work something out and maybe fix other areas??? Now, in no way do I care about insurance companies, they’re the biggest scammers out there. But this company obviously wanted to exploit the insurance company at MY expense. No thanks. If you aren’t using insurance, I highly recommend going to another shop.

Running a small commercial fleet, I’ve dealt with a lot of body shops and can wholeheartedly recommend Nigro’s auto body. They not only did a great job fixing one of our vehicles after an accident, they did it within a day! Highly recommended service and personnel.

DO NOT, I REPEAT DO NOT FALL FOR THE GROUPON $ 99 DETAIL DEAL. This detailing job is supposed to be worth over $ 200!!! When I arrived to drop off the car, I was informed that a shampoo of the carpets was an additional 45 dollars! Shouldn’t this be included for such an expensive detail? They simply handwashed the outside of the car and vacuumed the floors in the interior. They did not wipe the dash and when I went to pick up the car and put my items back in the truck, I open to see they didn’t even vacuum the trunk! I had to go inside and tell them they missed it! The wheels were wiped but no water was run on them since I would still see all the brake dust inside the wheel. I could have had this all done at a car wash for 15 bucks. I will be informing groupon to not work with this vendor anymore.

Great company! Dominic, his father and their team are professional, fairly priced and truthful. Most importantly, they do great body work in a short amount of time. Definitely going back to them every time I destroy my vehicle.

My car was side swiped by a construction vehicle which tore of my driver side mirror. Thankfully there still are good, honest people in the world and they left their information. After searching online for a reputable place, I found Nigro. Because of past experiences I went with hesitancy; I was not disappointed this time! They handled all the paperwork with the insurance company and my car was completed in two days. I would utilize their services again in the future if ever needing work or deciding on any after market updates to my car.

They aspire to be a «one-​stop-​shop» — drop your car off, forget about it, and come back to a brand new (looking) car. Do they achieve this? 100% yes.
Pros:
0. These guys do amazing work. My car looked beautiful.
1. I don’t have to deal at all with my insurance. They handled everything.
2. They use water based paint which is environmentally friendly and provides a better color match.
3. They provide a means to save money on your deductible via a rebate program.
4. They strive to have excellent customer service.
5. Dom is outstanding and gave me great advice when I came in.
TL;DNR — Quality body shop if you have extra time and another ride.

I went in Nigro’s to try to get an estimate for fixing some scrapes on the front of my car. I spoke with Dominic, but as soon as he learned that it would be paid cash rather than through insurance (which he learned immediately), he basically wanted nothing to do with me. He spoke to me like he thought I was some stupid little girl. And then, he said he would only give me a verbal quote — he actually REFUSED to give me any sort of written estimate. So I left.
They don’t want non-​insurance jobs? Whatever, fine. I don’t want to give my business to somewhere that doesn’t want it anyway. But I cannot abide being spoken to like I’m stupid. And a shop saying they’ll only do a verbal quote? Gtfo with that.

As I’ve said in previous reviews for anything car related, I know nothing when it comes to how they work and what a reasonable quote should look like for any kind of repairs mechanical or cosmetic. When I was sideswiped during a snow storm earlier in the year I debated whether or not to have autobody work done on my car knowing that it was fully functioning and that because the person who caused the accident lied about her involvement I was going to have to cover the deductible out of pocket. After a fair amount of research of neighborhood autobody shops and because of reviews received for similar work that I was about to have done on my car, I decided to take my car over to Nigro’s.
The entire sequence of events from point of evaluation and drop off to repairs and finally to pick-​up was absolutely seamless; I took my car to Dom on October 13 where he walked me through what repairs his guys were going to make and gave me instructions on how to contact Enterprise to have my insurance company set up a temporary rental; a week later I was leaving my car in his hands and off I went about my day. Over the next three weeks, Dom and his crew worked to get my car back to tip top shape maintaining contact with my insurance company every step of the way. Any adjustments to the insurance estimate and cost coverage was done directly with Progressive and all updates came from my insurance agent. Jennifer at Nigro’s was helpful as well asking if there were any modifications that I wanted to have done in addition to the covered repairs. Though I declined the offer in an effort to save money, it was nice that they asked and were willing to take the extra time to make sure they had covered everything. The next call I received was from Jennifer letting me know that my car was ready to be picked up; not only did my car look beautiful from the body work, but they hand washed my car both inside and out. If I had known that they were going to clean the inside of my dog hair filled car I probably would have made an attempt to clean it up a little beforehand. Every hair was gone, every dog nose window smudge was cleaned up, I swear my car didn’t even look that good the day I drove it off the lot.
Dom has been written up by a number of local publications for his work and for good reason, when you call their phone number and get a voice message that says that they are a full concierge service they are not kidding. The work his shop did was flawless, their customer service was on point, communication was never lacking, and I have never been happier. I have already suggested their service to friends looking to have work done on their car and will definitely suggest them again.

My car was sideswiped a few weeks ago. :-(I just got it back and it looks as good as new! My experience at Nigro’s was great! I live around the corner o the convenience was awesome but I was in and out quickly when I dropped the car off and picked it up. Dominic and his staff dealt with the insurance company and called me with periodic updates. I would definitely use Nigro’s again!

Nigro’s was excellent! I had such a great experience with them today. I brought my car in after my bumper and splash guard came loose after running over a curb on my block. I can honestly say I received the BEST service I have ever had in an auto body shop. I had my car fixed in 30 minutes and they were upfront with me from start to finish about what to expect. Not knowing what parts needed to be replaced, I could have been ripped off for labor and extra parts at any other body shop in town. I really appreciated the honesty and good work that these guys did. I will definitely go back!

My car was parked hit many months ago and I finally decided to look around town for an auto shop. After seeing good reviews for Nigro’s, I stopped by to get a quote on the cost of the damage to be repaired. Dominic immediately looked at the damage and advise me to contact my auto insurance, report the damage, and get a claim. It was a huge cost saving advise as I was able to get help from my insurance. Dominic and his assistant were proactive in their response and with minimum interruption. They handled everything for me after I left my car at the shop. When I picked up my car, I was amazed at the result, definitely made my day! Not only did my car look brand new from the outside, the interior also feels new. Yes, they added detail cleaning to my car. A nice surprise bonus! Definitely Nigro’s will be the sop I bring my car back for any future repairs.

Dominic from Nigro’s is proof there are some good people left in the world. I came in after my fiancées jeep had been hit in a garage and passenger side mirror was broken– I’d like to add that my fiancé is currently deployed with the Navy and is the one who usually handles our car issues. Really not knowing what to expect when I came to the shop, Dominic came at me with complete honesty and after hearing about my situation and my fiancées service, helped me out more than I could have imagined. He called all over to find the best deal and did the work for only cost! I will return to them for any of my car needs and would recommend them to absolutely anyone.
Really stand up people at this shop who go above and beyond and definitely support the troops.

I highly recommend Nigro’s as the go-​to auto body shop in Philly. I had a bunch of car problems and they solved them all and then some. Very friendly, honest and looking out to help you get the best deal.
Super happy!

Having experienced the terrific service at Nigro’s Autobody previously, I knew exactly where to go for car repair after a little snow related fender bender. Same as before, Dom & his staff were friendly, accommodating & professional. They made my car look like #brandnewagain. I highly recommend their services.

Helpful, reasonably priced, quick (by mechanic standards) and they do great work. My friend recommended Nigro’s to me when I found a hole in my car. Yeah, a hole. In the door towards the sideview mirror. No idea how it got there. I went through insurance to file a claim, got an estimate, then brought it to Dom at Nigro’s. After looking at my car, he told me the insurance appraiser hadn’t accounted for some work they needed to do to fix the car, but assured me they’d work with my insurance to get them to cover the extra costs, and get my car back to me in great condition, without any extra expense to me. I was skeptical. But they not only delivered as promised, but got my car back to me a day earlier than expected. So I’m a happy camper, happy to recommend them, and happy for the great work they did.

I have a tiny garage in my townhouse. I’m not complaining about having parking, but that super narrow entryway has resulted in more than a few close shaves when turning in from the street. On one occasion while backing out the close shave became a real shave as I accidentally clipped the railing on the stairs immediately adjacent to the entryway of the garage. The resulting dent and jalopy look of my car is what eventually drove me to Nigro’s.
I swung by on a Tuesday afternoon, hoping that I’d get a 2^nd estimate that was more reasonable than the original $ 1100 figure given to me by another autobody shop. They guy responsible for their estimates wasn’t in but, much to my surprise, they called him back to the shop to take a look. After a quick conversation and looking the bumper over, he quoted me a $ 600 + tax, pending any issues with the splash guard that might need to be replaced.
Recognizing that it was probably the best I could hope for, I left the car for them to fix under the understanding that it’d be ready by Friday afternoon. I got a call the next day letting me know the progress, and that they’d probably need to bump my price up a bit (I figured) to fix the other issues we discussed initially. Not a big deal.
The car wasn’t ready on Friday, it was actually ready on Thursday… which seems ridiculously fast to me but I wasn’t complaining. Everything looked perfect, they cleaned up my headlights and blinkers as well as fixing what I asked, and it came in around $ 750 + tax.
I was really happy with the service, they have a really friendly staff, and even after the bump up in price it was still cheaper than any other estimates I initially got.

So I had to go out of town for a week, leaving my car parked on a pretty safe street in a good part of town… since this review is for a body shop, things obviously went wrong. I returned to find that one side of my car and bumper had been mangled – and of course there’s no note (Satan doesn’t leave notes). After going through the obligatory cursing phase, I decided to take my car around to some body shops and get some quotes.
The first place I went was Nigro’s. I initially wanted to do things as cheaply as possible and avoid using my insurance (pretty high deductible) – but Dominic took the time to explain to me why it didn’t make sense (safety-​wise and financially) to skimp given the type of damage my car had. I still went to two other shops to get their quotes/​opinions: one didn’t seem trustworthy, and the other quoted me way more than Dominic. Needless to say, chose Nigro’s.
These guys made the entire process as easy as possible – they were able to save me money on my deductible and they dealt entirely with my insurance company so I didn’t have to… yeah, sounds like a corny infomercial but it’s true. In the end, I paid the same price to have my entire car fixed properly than what I would have paid at another shop to do the bare minimum to keep my car on the road.
Dominic is an honest guy and would call me periodically to keep me informed with what was going on with my car and to see if I had any questions… pretty awesome customer service if you ask me. I guess what really separates these guys from the rest of the pack is that they understand that they’re dealing with people, not just cars. While I hope I never need a body shop again, if I do I would chose Nigro’s again in a heartbeat.

I have never taken my car here for service. This review is simply for their baby seat inspection process.
I can’t recall her name, but one of the nice girls working there really knew her stuff. We took our baby carseat to their shop to get inspected for proper installation. She checked all the different points such as it being level, secure, etc. What was very helpful is she gave us tons of do’s and don’ts pointers that I wouldn’t have thought of and was very friendly and patient with our questions. If you need your carseat checked, definitely go here.
The only reason I dropped 5 to 4 stars is I had to move my car a few times because they only have the one garage entry way. Not a knock on their performance but it was a little bit of a pain.