Ntb-National Tire & Battery

Will not come here again. This is one of the closest inspection shops to my house and thought I’d give it a try. Had my car inspected here and said it failed for front brakes being scoured and rear calipers for being frozen. I took the car back to replace all needed items. I am a certified mechanic with a current pa state inspection licence but work in nj so I can not inspect car myself. Thought it was odd front brakes and rotors needed to be replaced. I went over the car before bringing it in for inspection and I had recently replaced them less than 1 year ago, to my surprise the brakes were good. Over ⁶⁄₃₂ and rotors had a slight rust around outer edge which is normal and did not affect braking even though NTB tried to say it was scoured. The rear calipers were not frozen but one of the slide pins were, that I missed when I checked over the car before bringing it in. So even though I thought everything was fine I went ahead and replaced both front and rear brakes and rotors and rear calipers. Called NTB back to get the car reinspected because they said it would be free of charge. Set an appointment for 4pm, and when arrived I was not in the system. Why call for an appointment and not submit it in the computer us beyond me. Now I have to wait over 2 hours for a simple reinspection for unneeded repairs besides the frozen pin that just had to be removed and lubed to free up. And if your wondering, I am writing this in the waiting room of NTB.

Not so happy with this place anymore I only got 9000 miles out of a set of tires and that happen because they forgot to rotate them on my last visit. And also I got to belts changed because of a belt slip noise the bets still slips. I don’t hate it here yet but I’m getting close !!!

Very friendly and fast service! I made an appointment for 8:30 on a Wednesday morning thinking I would be there forever. I was wrong! I was in and out before 9am! Granted I only needed an oil change but I’ve gone to other places and sat for 2 hours waiting. All the guys were so nice and helpful and didn’t try to sell me anything I didn’t need! I will definitely go back to this NTB location.

The only reason I’m giving these guys 3 stars is that the guys that work here are pretty nice guys other than that I was pretty disappointed in this place. I came here one morning with a single wheel that needed to be replaced on my wife’s car after it blew out that morning. After showing up I sat in the waiting room for 3 HOURS!!! 3 hours for one tire is absolutely ridiculous in my opinion don’t know if there understaffed or what was going on but I will probably just buy my tires from here and have someone else mount them I can’t imagine how long it would take for them to do four tires.

June 2013 I was coming home because I just recently bought 2 used tires and to save the tires I just purchased I decided to come here to get a wheel alignment the price of the alignment was 89.99 plus tax and hidden shop fees I paid 106 I felt the price was too high but it had to get done I live nowhere near a ntb but this is the closest one to my house there is just too much overhead with the shop fees just charge the price of labor and tax

I can with utmost confidence and sincerity recommend this NTB to anyone in the metro Philadelphia area for any of their vehicle needs.
I live in the heart of Center City and I’m willing to drive over 30 miles each way to get the quality of service I get here. You will receive honest, peace of mind, professional, and timely work completed on your vehicle.
Mind you, I’m a daughter of a master mechanic and Snap-​On dealer, and I know a thing or two about cars. To a point where I can hang with the boys and do my own tire and oil changes! So I dare a mechanic to fool me about cars?! ;)
I have bought new tires, had rotations, balances, alignments, multiple full synthetic oil changes, PA state inspections, etc and I have always been satisfied with their work, warranty, and end result. I’m a stickler when it comes to my car and TRUST them to handle whatever my needs are for my vehicle.
The mechanic, Bryan, is knowledgeable and trustworthy. The manager, Ed, is personable and a great leader for the shop. The team they have there is of top caliber and everyone there should be recognized for their efforts of high customer service, professionalism, and overall stellar performance!
I probably baby my car more than the average person but I know for a fact that if you take care of your car, your car will take care of you! So do yourself a favor and head to this NTB and I know that you will be treated right!
10 out of 10 stars!

I used to recommend people to come here but no longer will I do that. I brought my car here for state inspection. They said my car could not pass inspection and proceeded to quote the following: $ 260 for brake pads (yes, just the parts) and $ 220 for labor for a total of $ 480. They said my brakes were below the minimum set by the state in order to pass inspection. Yea, sure. So I promptly retrieved my car and took it to my neighborhood mechanic who passed my car with flying colors and informed me that I had another 2 – 3 months of brake use before having to replace the brake pads. Stay away from NTB. They are good for tires but that’s about it.

My car was way over due for an oil change so i stopped in here on the way home from work. I was in and out pretty fast (45min: no appointment) and the price wasn’t too bad… 38 $ for synthetic oil change with a few extra’s (tire rotation, cabin air filter) The waiting area is comfortable (leather chairs, vending machines) and the free wi-​fi is a plus.
the drive home was a little nerve wracking though… Smoke poured out from under my car hood, turned out the tech spilled some oil when refilling. I contacted the manager just to give him a heads up… I wasn’t pissed and didn’t want any heads to roll but simply letting them know just in case my car catches fire on the morning drive to work tomorrow.