Olive Garden Italian Restaurant

Came here with my mom, siblings, and grandpop at my sister’s willing after visiting my grandmother at Washington Crossing Cemetery this afternoon.
We arrived around 4:30 and there was an about 20 minute wait as they were quite busy. This was my first time stepping foot in any of their spots after a horrible experience about 4 years ago now at their now-​closed Center City location. This is one was a tad more pleasant, though, they still seem to have issues at their chains.
We were seated within the promised time-​frame and the food (2 samplers, spicy Calabrian Chicken, chicken parm, Tour of Italy, Chicken Sorrento, and stuffed Chicken Marsala plus the usual salad & breadsticks) was the expected quality.
The issue came with our server. We didn’t have silverware for our salad for quite a few minutes, drinks took longer than they should, and he just kind of seemed like a jerk. He even took the little tablet from our table inexplicably.
All of those plus beers and soft drinks came to about $ 150+tip (my pop almost didn’t, but, was convinced otherwise by my mom).
I wouldn’t mind stopping by if I had to, but, I’d probably actually pick the nearby Applebee’s as my first choice if I didn’t absolutely want Italian food in a pinch.

I love this place! Me and my friends always come here, the bread sticks are to die for and so is the Alfredo! The wine samples are always nice too haha the chocolate moose cake is bangin! Love that stuff

The BOGO deals are back at Olive Garden. Me and my family always dine at OG during this special.

Atmosphere:
Extremely clean and beautiful.
Service:
Horrible, from the moment I walked in, there was 8 people able to direct me to where TAKE OUT WAS… (Crickets) no one did…
I took it upon myself to ask the lady, «Excuse me, Where is take out?» She points to the back and lets me know its there.
Once I am in the back, I get there at 11:00am. There was 3 people standing behind the bar, NO one asks me anything. I am literally standing there, ONLY person, no one asks is there anything I can help you with?
Someone decides to take my order at 11:06. OKAY! GREAT I was finally happy. MY FOOD IS ON THE WAY WOOHOO!!! 11:10 rolls by, 11:15am rolls by, 11:25am rolls by … I AM HUNGRY, STARVING… I just out of a DENTIST office for GOD SAKES. Lets just say I GOT MY ORDER AT 11:38am. ONCE AGAIN all due to me asking the lady up front’ «Hey, Ive been waiting on my order since 30m ago, Do you know when it will be done?». You figured at this point I could’ve sat down and ate my food, RIGHT?
FOOD:
Was great, I got chicken scampi
Moral to the review… I don’t think I would grab take out again from here. FYI to anyone reading, I saw on my take out bag that you can order on
in advance which I did not know BUT figured I pass the good news over

I’m not even going to go into a lengthy review. There is no point. I was given TWO gift cards to this joint for the holidays, which was the only reason why I went. The food is terrible. The only thing I enjoyed was the salad. My string beans were cold and bland. My fish tasted like polluted Philly air. End of story. My waitress was super sweet, attentive, and quick. I tipped her well on account of the crappy food isn’t her fault.
Happy New Year!

Ordered take out and got the stuffed mushrooms and chicken scampi. The mushroom were undercooked and awful. They made me kinda sick and we were unable to eat them. The scampi was ok but barely any chicken and mostly pasta. It was ok but I’ve been disappointed lately

Our sever, jazz or jasmine was amazing!!! Both managers came to table so nice food just ok.

I absolutely love this restaurant. I’m genuinely surprised with some of the negative comments. I’ve never had a bad experience. The food has always been excellent and the wait staff has always been nice and attentive. My only complaint is that depending on when you go the wait can be long. As far as I’m concerned it’s well worth it. The tour of Italy is usually my go to. It’s delicious and I also love their flavor ice teas. I’ve also ordered many pick ups from here and everything was always on point. I would recommend it to anyone and will be going back myself.

It’s true that this place can be a hit or miss, I’d say mostly with waitstaff or long wait times not so much with the food. But I have to say yesterday early evening my boyfriend and I had probably one of the best dining experiences in awhile. Tammy was our waitress and honestly one of the best waitresses I’ve ever had, she went above and beyond. If you go to this location ask for Tammy!

Was never at a olive garden friends kept telling me to try it. Well first the good. Waitress was nice. That’s it for the good. Unfortunately some of worse chicken I ever had. Very rubbery could not finish it. Wife said the same of her salmon. Hey but the salads was good as everyone kept telling me. I’m not here for a salad.
Waitress offered to replace it. Even though I was hungry had to pass. Plus while we waited to be seated I noticed a few of the wait staff sitting in there cars in some of the closest parking spots. Ugh this place is the walmart of italian food.

Only one I come too. I dont like one downtown. Their food isn’t good & I’ve even had it burnt there

This place can really be off sometimes, from the service to the food. We’ve had really long waits, where we were there for over 2 hours after being seated. Also, recently the food has been barely average, with off flavors, not cooked through or just not very enjoyable meals, not sure if it’s all of Olive Gardens or just here. Most likely this was the last visit here, as it seems to be getting worse every time we come.

I know its late and the waiters must be tired but our waiter over did it. We (2) sat down and about 5 mins later 3 ppl sat down in the booth across from us. Well they had their drinks before we even ordered ours. We got the wrong drink for my mom, no straw, she disappeared for a while. Then when my food came she didn’t even ask if I wanted cheese. No smiling. I work in customer service and no matter how tired I am I make sure to provide a great service. That booth I mentioned had a great waiter who constantly checking on them. Food was okay. Salad was a bit dry. The lasagna fritta seemed that it was not fresh. My mom’s lemonade was super watery.

Long wait but once seated everything just flows. There’s not much excellent but unlimited bread sticks and salad/​soup is just what you need sometimes. We never live it but come back often enough. Servers are very courteous and swift, they work hard.

Service sucks, I’ve been here since 1230pm and it’s now 146 and I’m still waiting on my entrée.

One of our favorite places to eat! We always ask for Katherine as she is the BEST! She is so pleasant and attentive. Our meals are always fresh and hot. It’s also clean, which is very important to us. Definitely worth trying!

This place can be hit or miss. Sometimes, the service and atmosphere are good. A lot of it depends on where you’re sat, I think. There are a couple small alcoves where it is quite nice. However, there have been a couple times over the past year when I and my wife had been sat near families with young children and general craziness. And, often, the service lacks at those times.
Generally the food is pretty good and is consistent; it’s the Olive Garden, they are obviously following a strict recipe. For my money, there are better local Italian restaurants.

It’s olive garden… always reliable for tasty breadsticks and apps. My friend/​coworker came in here for lunch during work and we only had an hour. We got soup, salad, and breadsticks and made it back to work in time. Over all fairly satisfied. Its not the best Italian food you’ll ever eat but its pretty decent for a chain restaurant. Ill be back here for sure.

Our experience was extremely frustrating. We were not waited on for 15 minutes into us being seated. The first thing we ordered when we were seated was for a glass and a half of moscato. Our 3 person party ordered drinks and an appetizer. When the server returned 15 minutes later with our drinks, I was surprised to see that there was not a glass of wine on her tray. I figured she forgot and reminded her. She said would get it and came back with no wine when she brought the breadsticks. I asked yet AGAIN and she asked me what I ordered. Our food then didn’t even come out for another hour and it was cold. When we expressed our frustration she responded that if we came on any other night than Sunday it wouldn’t have been so bad. I didn’t realize there were days customers weren’t supposed to come eat. Never going back.

Grabbing lunch