Park Towne Place Apartment Homes

I love living in Park Towne Place because the residents and concierge staff are very courteous and friendly, the grass/​parks are well-​kept, the swimming pool is clean and big (the biggest residential swimming pool in Philadelphia), got the best view of the parkway, the room size, shelf space, and windows are huge. Now we have a new gym with boxing studio, spin/​yoga studio, marketplace, dog park, skyline lounge, art gallery/​studio, technology lounge, conference rooms, dry cleaners, and lots of green space! Sometimes I feel like I’m already part of the concierge team whenever I show off the place to my friends. And who can beat the social events like art events, Wine Thursdays at the Skyline Lounge, Yappy Hour, and mimosas by the pool on Sundays! I’m a proud resident of Park Towne Place, I love spreading the word about it. Got the best place to live in the city. Can’t imagine living anywhere else.

Been living here since end of June — absolutely love it and love the location. Anxious to see when construction will start in West tower hoping I can get more time here! Its been a pleasant experience

Update — –Just moved from West building to South building in September, and got the deposit check last week (took over one and half months). I thought I was over charged and went to residents department, their employee Matthew wanna take 1 week to look it up, what a efficiency :). Moreover, if they wanna charge you some fees when you move in and promised will refund you, please just don’t pay :), I paid application fee & admin fee which they said will full refund me ASAP when I transfered from another building, and now, already over 2 months, still not get them, and they said the refund will be pending from headquarter in Colorado, which means I might not get a refund. wtf :). Slow construction in garage, have to make a detour outside (it’s winter now), and the construction makes cars dusty… Otherwise, south building has much better environment than other building, concierges here are very nice and friendly which is way better than before.
Should be 3 – 4 stars, but those problems make me feel really unhappy.
Still waiting for my new deposit amount and application fee & admin fee refund.

I have now moved out of PTP and into a different apartment in the city, and I so happy to be gone. My move out was the most frustrating experience of my life! First of all, when they collect your deposit at move-​in, they should just tell you that you won’t be getting it back, because they are going to find a way to justify keeping it, no matter what.
I personally spent an entire day cleaning my apartment after I moved everything out, but somehow I still had to pay Park Towne for cleaning… I also spot cleaned my walls (that I never painted) and still had to pay a painting fee. When I asked them to explain these charges, every person told me something different. I also asked to see the receipts from these services, and it took them weeks to produce, and that was only after multiple calls to Aimco, an in person visit to the leasing office, and a weeks worth of unanswered emails.
After a month of fighting to get answers, I have paid off the balance of my account simply to never have to deal with these people again. I have never experience these types of problems with an apartment before, and I have never not gotten at least part of my deposit back, let alone had more left to pay in the end.
Their SOP is to impress you with their pool and open space and fancy new apartments, but as soon as you move in, they don’t care about you or your experience. And the minute you move out, you can forget about anything resembling courtesy. I was threatened and reduced to tears by a rep that called to harass me about why I hadn’t settled my account, when the answer was simply that I was contesting some charges and was waiting for them to send me documentation and answer my questions.
STAY AWAY

Park towne place is awesome. The community is beautiful and staff is highly professional and friendly. They made my move very easy and this place feels like home. I recommend it to anyone looking for an affordable yet high quality condo living experience.

It is said that time flies when you are having fun and I must say I am having a lot of fun at Park Towne Place.
It was time to renew my lease. My experience was very professional, helpful, and friendly with all the staff that I interacted with and the icing on the cake, we are getting a new look as well.
I still feel very safe, it is being well maintained by a friendly yet very professional staff.
So I am still very happy and proud to be a part of this wonderful community.

Again no regrets leaving this place. Just an quick update, I left Parktown on August 2014, I only received my security deposit back this month. It almost took Parktown a whole YEAR to give back to me. Pro-​tip if parktown charges you extra for damaged areas (ex. Sink) demand to see a recipe of parktown actually purchasing the sink before you give them the money. Parktown charged me $ 400 dollars because they claimed to have needed to replace my stove. I wasn’t going to fork over any money until I saw Parktown spending $ 400 for a new stove top. Guess what? It NEVER happened and I got to keep my $ 400. Parktown was just bluffing to get your money.

The new pool is phenomenal! I’ve lived here for three years and the pool has always been my favorite amenity, but the upgrades are unreal. There are shaded lounge areas, new and more comfortable lounge chairs and for those looking for real luxury, improved cabanas with flat screen televisions. They recently refinished the entire pool surface and added more greenery throughout the pool area. We are very much looking forward to relaxing there on the weekends this summer! Further, I just learned that they will be opening the Sky Bar on the 4^th of July to create an even more indulgent atmosphere!
The management here is also very helpful. John and Trina go out of their way to resolve any and all resident situations and are very accessible and responsive when you reach out. They have helped my roommate and I on multiple occasions. Thanks John and Trina! The maintenance here is also very helpful. We had a plumbing issue a few days ago late at night and someone was there to fix the situation within the hour and even went the extra mile to vacuum up water that got into our carpet.

The new amenities at Park Town are going to be spectacular! I have lived here for about a year, and could not be more excited to experience the new renovations. There is also a new bar set to open on July 4 right next to the newly renovated pool!!! There will be themed parties scheduled for residents and guests to enjoy the new upgraded pool facilities. This is a wonderful location for young professionals to live, especially considering all of the recently upgraded amenities included a gym, laundromat, grocery store, and parking. The management team has always been amazing. They are very courteous and quickly address any issue, especially John and Trina. I would recommend living in this building to anyone!

Awesome customer service. I have visited Park Towne and checked out the newly renovated apartments they are amazing. If you have a chance and looking for an apartment you need to ask to see the upgraded units.

We visited PTP Premier and we are very excited to see the finished product. The pool and other amenities are going to be amazing! John and his team were impressive and provided great customer service!!!

Great customer service, convenient location and super big pool. Parking is pretty good. Tons of green space.

I love my home here at Park Towne Place. They are making progress while upgrading each of the buildings. While improvements are being made, it’s comforting having John Sweeney (property manager) here leading the various employees. He handles any issues that may come up with the residents in a professional and timely matter. The difference since he came to work here is amazing. My home has a gorgeous view with great closets. I’m glad I moved in before the work is completed, once finished, I wouldn’t be surprised if you have to be on a waiting list to get in!
I normally don’t write reviews but I love living here and had to share this.

Good location.

Current resident.
thrice in a week. there will no water. both hot & cold.ridiculous.
You woke up in the morning & no water anywhere in the house.

I lived at Park Towne for just over 4 years. During my time there, there was no shortage of annoyances and difficulties. However, things have gotten much better recently and I think it’s worth letting people know where this community is heading.
The community is under relatively new management, as Community Manager John Sweeney came in at the beginning of 2014. Since John joined, responsiveness and empathy toward residents has increased substantially. That said, John (as well as Summer Bareesi and others in the management team) inherited a very broken property. The buildings were not well-​maintained and Aimco is now addressing the mess. I give them a lot of credit for all of the money they’re pouring into the «redevelopment» project and I believe Park Towne will be a great place to live in the not-​too-​distant future.
John, Summer, and others really bent over backward to accommodate my wife and I when we ran into substantial difficulties in our previous apartment, as I often worked from home and the noise of the redevelopment during the day was taxing. They moved all of our things free of charge and found us a new apartment that was bigger, had been recently renovated, and actually cost less per month than what we had been paying. This would never have happened under the old régime and is a clear indicator for me that Park Towne really is going through an overhaul, from top to bottom.
Park Towne certainly isn’t perfect but, in my opinion, you can’t beat the location, the rent is very reasonable, and the issues are being addressed. I finally had to be a real grownup with real-​life things in mind so I moved to a house in the burbs but, had I stayed in the city, I would have stayed at Park Towne.

I am the current resident in this apartment. They towed my car yesterday because my sticker fell to the floor, but they never double check the computer. Imaging, you waked up early in the morning, and you are hurry to go to school or work; however, you car was gone. How do you feel?
I did some research on the internet. Some people had been towed for ten times! Many people did got towed. I asked my law class professor today about this, he disagreed them either! They towed my car without a proper cause. And they have to take pictures before they towed my car. That tow company is 30 min drive away, it looks like a gangster place, don’t even try to image.
They also base everything on the sticker. I compare a car having permit and paying monthly fee but without a paper sticker and a car without permit but a fake sticker which would likely to be towed? That manger was kind of avoiding my question and talk about something that are not related to this topic.
If you have same problem, please contact me as soon as possible!

I have lived at Park Town for almost 3yrs now and overall it has been a very pleasant experience. You won’t find a better priced apartment complex in the area that offers the amenities Park Towne has. Location, location, location!!! The neighborhood alone is worth it! My only 2 small complaints would be the frequent power/​water shut downs over the past yr; with that being said management is very good about informing residents when it will happen, usually 10am-​2pm during the wk. Second, laundry machines are very expensive ($ 4 to wash & dry); I know they are moving to install units in the apartments so that should help. Overall a wonderful and safe place to live!

Not even close to one star. Actually, negative stars if I could. When I first moved in back in 2006 the place was cost efficient and decent. It decayed SIGNIFICANTLY in the 6 years following. Aside from the fact that the staff were incompetent and unsympathetic, they started nosediving on their standards of resident admission. I think Widener Law School has stiffer criteria for admissions.
My neighbors in my last year were such lowlifes. They’d have parties with women shrieking as they played some Asian game that sounded like Yahtzee, accompanied by the participants pounding on the walls to drum up suspense before the dice were spilled out. Total garbage. Management did nothing to address it.
You can barely rest an entire evening without hearing slamming doors echo throughout the hallway. This happened to the point where it would wake you up out of a deep sleep. Management could care less.
People constantly parked in «designated» spots without fear of recourse. Management again would do nothing but «warn» the offender. Meanwhile, I was forced to park in an alternate spot while they addressed the issue in my «designated spot.»
They don’t switch the HVAC system to air-​conditioning until there have been 5 days above 70 degrees. So, a day can spike to 80+ degrees (which is common in the spring) and living on the higher floors where heat rises can feel like an oven. Good luck sleeping.
One of the worst experiences of my life.

Do not live here!!! Rodent infestations, unexplained power and water outages, massive fees, and steep rent… such a disaster!
The pool is okay, but only worthwhile if you have friends in the building (you are charged per guest).
There are better options available in Philly for this price, don’t be fooled!

I agree with Cathy H: good place to live if you have a low standard of living.
I’ll add that you’ll enjoy living here if you like steep rent increases each year, constant water and heat/​air malfunctions, incompetent management, and chaotic parking experiences.
There’s lots of fees: They charge you to bring friends to the pool. There’s a $ 300 charge + the prorated rent to extend your lease a few days, to accommodate any moving out process etc…
Someone broke into my apartment last fall. It looked like someone had a key because the lock/​door was not damaged. After filing a police report, I called the office for them to change the lock ASAP. Charge: $ 70. (You have no option to change the lock yourself, which is easy enough to do. It’s against your contract.) They claim locks are changed between tenants.
Parking is a disaster. All the staff readily admit it’s chaotic. I’m convinced they overbook though they deny it. Even if you pay for reserved parking in the underground lot, people sneak in and park illegally. One time I took a photo of the car and license plate, and it turned out the car belonged to a Park Town EMPLOYEE. Instead of apologizing and moving her car, they made me park elsewhere for the day.
On my move out day, they told me no one was available to do the final inspection. I had an appointment date and time, verified by a signature from a manager, but was told they made a mistake. That manager was no longer at Park Town and couldn’t be held responsible. They have a high turnover. Shocking.
I’m so relieved I’ve moved out. I lived here due to convenience of location for my job. I stupidly didn’t read reviews. Lesson learned.

As I sit here at 1:30 am freezing and having my toilet overflowing, I am so angry i need to write this review. Where to start?
MICE/​Cockroches. In the summer we had cockroaches. Then I started spotting mouse droppings. As if that wasnt bad enough I’ve seen mice running back and forth from the kitchen to the heater. So far the exterminator has failed to show up.
MAINTENANCE: Horrible/​lazy/​incompetent: they have come over and over again for the same problem. For example, of most recently our toilet has been overflowing. Some lazy boy from maintenance came said there was nothing wrong. 30 minutes after I used the wc and it overflowed flooding the entire WC. It also flooded once while we were at work, flooding our bedroom and my closet, clothes, shoes! so put in another maintenance order, they came the next day. Changed the fauced. Now it keeps self– flushing every 30 seconds! Same lazy boy came to fix the screen. He screwed it in without doing properly. Big gap between letting bugs come in. BUT thats not the bad part. He did it so that the window won’t shut. Its below freezing temperature tonight. And wind is blowing in my bedroom… hence im lying here awake… SO pissed.
Basement STINKS! cockroaches everywhere. laundry room atrocious.
IF all that does not keep you away then don’t know what else will. Location for us was the main reason and we chose to ignore all the signs and the old deteriorating state of the properties. the only nice spot is the rental office and the lobbies which look so modern and trendy! don’t be fooled. if you like mice and insects and toilet water flowing through your rooms then you’ll be charmed!

Park Towne is a good place to live if you have a low standard of living. I lived here with 3 other roommates; being able to split the rent allowed us to all pay a low rate per month. There were great amenities, like the gym, pool, supermarket and shuttle to Center City. However, our apartment had mice and the building did not do anything about it despite multiple reports. Whenever we submitted a service report, it would take days to respond even if it were an emergency like our sink not working and overflowing. Our ceiling leaked for about a week before someone came and then afterwards, it leaked intermittently. In short, it’s a decent place to live for a year or two with some good friends but be prepared to have to do quite a bit of house work yourselves!

I lived in Philly for 4 years. Spent the first two at Park Towne and the last 2 at The Ben (aka Benjamin Franklin House) on Chestnut and 9^th (highly, highly recommend you check this out instead of PT). For the price of a studio at Park Towne I moved into a 2 bedroom 2 bath (with one roommate). That experience was so much better and I even ended up liking Philly a little more because of it.
Here is the
review I wrote when I moved out in July 2008.
So Park Towne… What can I say?
I spent 2 years in PT and overall my experience was fair. However, if I stayed any longer I would have gone crazy from the amount of frustration I experienced in the past year. When I first moved in, everything was ok. Rent and utilities were what I expected, although I lived right next to the freeway I preferred the white noise over neighbor noise, and I felt pretty safe in the building. So then I decided to renew my lease. HUGE mistake. My rent increased, utilities SKYROCKETED (from about $ 40 a month to $ 100), the construction noise was louder than the freeway!, smoke constantly filtered into my apartment from the vents, loud neighbor noise, and to top it off constant water shutoffs without ANY notice. Not to mention the washing machines never work on your floor, the security guards tend to be unfriendly and unprofessional, and maintenance is disgusting and almost non-​existent. Getting anything out of management is a —– too.
So as soon as my 2^nd year lease was up, I decided to run out of here. I’m so glad I’m leaving soon.
The only good thing about park towne was that I was lucky and never had any bug or rodent problems. The location is ok too and relatively safe.
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I would type a huge review, but my fellow parkers above pretty much hit the nail on the head. Lets see…
They lost my rent checks every month, even when I got a receipt. Then, they fined us. LEAKS, LEAKS, and more LEAKS! Our neighbors apartment was destroyed when an industrial water line exploded. There was seriously a foot of water in the apartment, then it dripped through 8 floors of apartments to the lobby.
Parking is atrocious. They sell you a «spot» but actually its a chance for a spot.
Bugs, rats, mice, and thieves somehow manage to get in. I mean, I get it, we are in philly… these are common, but there seemed to be far more than average.
Don’t let the pool, clean lobby, or door people sell you on this disaster. Its not really in a neighborhood.

While I lived there I loved it. Now that I’m away, I have mixed opinions.
I LOVED the layout of our actual apartment! The price was REALLY stellar, even for back on the day when I lived there. Management was always nice and respectful, even when delivering undesirable news or enforcing building rules. They were flexible with move in/​out scheduling. The security people at the door learned your face very quickly and were nearly always amendable to your and your guests’ needs.
Maintainence came quickly to fix issues and properly prioritized tasks. There was a mini laundry room on our floor! The elevators worked consistently. I had a STUNNING view from my bedroom window of the Art Museum and the Schuylkill Expressway. They eventually included DSL with the cost of rent! There was a decent restaurant and adequately stocked grocery store in the basement. They even had a shuttle which regularly drove you from the front door of your building to midtown.
But now that I’m away I realize that the building really didn’t always feel safe. There were often helicoptor lights shinning into my window. This may have been due to living by the Art Museum. But it may also be because there were brambles right behind my building.
The stairwells and basement weren’t the cleanest. Parking in the public lot was impossible. I’d often drive around for over an hour before finding a spot. And I once had my company-​issued vehicle broken into while parked in said public lot.
I’m not sure whether or not I would consider Park Towne as an option if I were to move back to Philly… but I’ve definitely had worse housing experiences in my life.