Pascucci Home Improvements

I never thought the process of replacing old windows and a door would be so tedious. At first, we contacted Lowe’s, Pella, Home Depot, and WindowRama, thinking that dealing with an experienced big box store would be a cut and dry process. Their attractive financing options didn’t hurt either.
We could not have been any more wrong.
Pella’s costs were ridiculously high, although incredibly nice. Home Depot was very aggressive in trying to make a sale and the representative outright said they would do anything they could to get our business because he needed to make his quota by the end of the year. The guy, who was a bit too misogynistic for my liking, offered questionable products and said we had to make a deal with him within a five day window. WHen we asked him for a quote on better quality products from a different manufacturer, he simply stopped returning our calls. WindowRama was poorly run. The lady in the store did not answer my calls when I was lost and trying to find their store. When I finally made it into the store, I realized it was because she was on the phone with a friend of hers. She made me wait for 15 minutes while she finished up her conversation. By the time I finally got to talk to her, I found out the products they offered we even more expensive than any of their competitors.
Lowe’s was a complete mess. The representative told us the discounts we would get and the price we saw in the initial estimate was much higher than what we would pay. When we asked him for the actual price, it was even higher. When we questioned this, he was rude to us. We asked him to come over on multiple occasions to talk about everything. He bailed on all the appointments and did not so much as give us any advance notice or answer our calls. He even made an appointment with us when he was in our neighborhood. I bailed on taking my daughter to her friend’s birthday party for him and he still didn’t show up. It was absurd. Fortunately, the manager at Lowe’s stepped in and helped us out and gave us the products we wanted at the discounts the representative promised with the financing we needed.
That’s when Frank of Pascucci Home Improvements entered the picture. We refused to use any of the contractors from the big box stores because of those bad experiences and a family friend recommended Frank. He was amazing. He came over right away, offered us a good price, threw in extra work for no additional cost, and did an incredibly professional job. He also pointed out things that the representatives from the other stores did not (ie. the front door that they priced out was smaller than our current front door and would require additional work to both the interior and exterior of the house if we went that route.
Frank and his crew did a terrific job. Everything that he did looks great and I would absolutely use him for future projects and recommend him to anyone looking to replace/​add windows or doors.